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Stylist Assistant Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
Friendly, passionate and enthusiastic women with 7 years of specialization in cosmetology and almost 5 years of salon management. Able to learn new tasks very quickly and proficient in growing key customer relationships, and customers are the most important piece of the puzzle. Represent establishment with friendly, professional demeanor at all times. Looking for a career change with different challenges.
Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Invoice processing
  • Customer service expert
  • Adaptive team player
  • Opening/closing procedures
  • Documentation
  • Scheduling
  • Computer Proficiency
  • Problem Solver
  • Client Relations
  • Multi-Task Management
  • Prioritization
  • Organization Skills
  • Data Entry 
Accomplishments

 

  • Respond to customer inquiries or complaints.
  • Maintain client databases.
  • Coordinate facility schedules to maximize usage and efficiency.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Develop or implement marketing strategies.
  • Sell products, services, or memberships.
  • Recruit, interview, or hire employees.
  • Assess employee performance and suggest ways to improve work.
  • Inventory products and order new supplies.
  • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
  • Train staff in the use or sale of products, programs, or activities.
  • Participate in continuing education classes to maintain current knowledge of industry.
  • Verify staff credentials, such as educational and certification requirements.
  • Schedule staff or supervise scheduling.
  • Develop staff service or retail goals and guide staff in goal achievement.
  • Direct or coordinate the activities of workers, such as flight attendants, hotel staff, or hair stylists.
  • Great Clips- Headlines Enterprise Goodyear, AZ.
  • Manager/ Stylist Jun 2010Jun 2012 Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Respond to customer inquiries or complaints.
  • Coordinate facility schedules to maximize usage and efficiency.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Sell products, services, or memberships.
Work Experience
Stylist/ assistant manager, 07/2014 to 2015
Kendra Scott Tampa, FL,
  • Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints. Managed quality communication, customer support and product representation for each client.
  • Expressed appreciation and invited customers to return to the store.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Computed accurate sales prices for purchase transactions.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Trained new employees quarterly.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Stylist, 03/2009 to 05/2010
Kendra Scott The Woodlands, TX,
  • Recruit, interview, or hire employees.
  • Assess employee performance and suggest ways to improve work.
  • Inventory products and order new supplies.
  • Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
  • Train staff in the use or sale of products, programs, or activities.
  • Verify staff credentials, such as educational and certification requirements.
  • Schedule staff or supervise scheduling.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Sterilize equipment and clean work areas.
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Bleach, dye, or tint hair, using applicator or brush.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Demonstrate and sell hair care products and cosmetics.
  • Develop new styles and techniques.
  • Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.
  • Comb, brush, and spray hair or wigs to set style.
  • Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
  • Shave, trim and shape beards and moustaches.
  • Clean, shape, and polish fingernails and toenails, using files and nail polish.
  • Massage, shampoo, and condition patron's hair and scalp to clean them and remove excess oil.
  • Advise patrons with chronic or potentially contagious scalp conditions to seek medical treatment.
Stylist, 08/2008 to 03/2009
Kroger Columbia Falls, MT,
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Schedule client appointments.
  • Bleach, dye, or tint hair, using applicator or brush.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Operate cash registers to receive payments from patrons.
  • Demonstrate and sell hair care products and cosmetics.
  • Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curl hair.
  • Comb, brush, and spray hair or wigs to set style.
  • Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
  • Shave, trim and shape beards and moustaches.
  • Massage, shampoo, and condition patron's hair and scalp to clean them and remove excess oil.
  • Advise patrons with chronic or potentially contagious scalp conditions to seek medical treatment.
Fuel Center Clerk, 10/2006 to 08/2008
Frys Marketplace- Fuel Center City, STATE,
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Sell tickets and other items to customers.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Stock shelves, and mark prices on shelves and items.
  • Compute and record totals of transactions.
  • Count money and audit money drawers.
  • Enforce safety, health, and security rules.
  • Prepare bank deposits, balancing assigned funds as necessary.
Manager/ Stylist, 05/2012 to 08/2014
A Cut Above Inc. City, STATE,
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Trained new employees quarterly.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
  • Assisted customers with store and product complaints.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Educational Background
: , Expected in 2008
to
Empire Beauty School - Peoria, AZ
GPA:
Cosmetology License: Cosmetology Jun
High School Diploma: Core Studies, Expected in May 2006
to
RHAM High School - Hebron, CT
GPA:
Core Studies
Skills
C, cash registers, Clerical, credit, client, Decision Making, features, Financial, funds, Instructing, Inventory, Issue receipts, Listening, mark, Marketing, money, Negotiation, oil, policies, polish, press, Problem Solving, Speaking, quality, recording, safety, Sales, scheduling, soap, telephone, Time Management, type

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Empire Beauty School
  • RHAM High School
Job Titles Held:
  • Stylist/ assistant manager
  • Stylist
  • Stylist
  • Fuel Center Clerk
  • Manager/ Stylist
Degrees
  • High School Diploma

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