LiveCareer-Resume

stylist resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Capable and California -licensed salon manager bringing over 30 years of beauty industry experience and expertise in business management. Top-notch customer service, administrative and team leadership abilities combined with strong attention to detail and scheduling expertise. Effectively mediate conflicts to promote team and customer satisfaction.

Skills

Team leadership

Inventory control

Sound judgment

Calm under pressure

Hiring/recruting

Sales coaching

Service minded

Multitasker

Employee motivator

Educator

Friendly and positive attitude

Problem resolution

Experience
07/2019 to Current
Stylist Qvc, Inc. Largo, FL,
  • Cut and styled natural, artificial, colored or textured hair.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Colored, cut and installed extensions according to referenced photo and desired outcome.
  • Scheduled appointments for customers using MEVO
  • Kept work area clean and neat to stay productive.
  • Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
09/2015 to 06/2019
Assistant Salon Manager Hair Cuttery Lockport, IL,
  • Supervised employees, guided staff and oversaw opening and closing of business day with keyholder duties.
  • Recruited, interviewed and hired qualified employees to provide stellar service.
  • Documented daily cash flow, created financial statements and prepared bank deposits to oversee accounting functions.
  • Oversaw daily operations and equipment cleanliness to meet health, hygiene and safety requirements and customer expectations.
  • Assisted customers by providing excellent service, answering questions and resolving problems.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Created repeat business by developing long-term relationships with regular customers to increase client base.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Addressed customer problems quickly and according to service standards.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Developed new revenue streams by using social media accounts and strategic marketing activities to entice customers to try salon services.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Resolved guest complaints.
  • Conducted regular meetings to brief employees about salon's success and announce sales goals.
  • Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
03/2011 to 01/2015
Assistant Manager Regal Cinemas Corporation Lakewood, WA,

Organized schedules, workflows and shift coverage to meet expected business demands.

  • Supported sales management initiatives to optimize business development.
  • Delegated daily tasks to team members to optimize group productivity.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
01/2007 to 03/2010
Salon Owner The Anointed Touch Salon City, STATE,
  • Monitored cleaning methods and chemicals used to verify beauticians adhered to hygiene and safety practices.
  • Ordered beauty products and beauty equipment and maintained inventory.
  • Oversaw daily salon operations and performed general salon tasks.
  • Hired and trained beauticians, as needed.
  • Promoted services and products.
  • Strengthened tracking of information by creating systems for organizing appointments, records and reports.
  • Boosted sales by developing marketing promotions to strengthen outreach.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Interviewed, trained, and supervised up to 5 employees to achieve sales goals.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Set pricing structures according to market analytics and emerging trends.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Recruited and trained 5 team members staff to perform daily business functions.
  • Maintained functional and orderly building areas to meet all business needs and deliver professional appeal to customers.
Education and Training
Expected in 06/1991 to to
Certificate of Completion For State Board of Cosmetology: Cosmetology Education
Laney College - Oakland, CA
GPA:
Expected in to to
Certificate of Completion: Salon Management
A.B.S. Academy - City Of Los Angeles, CA
GPA:

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Resume Overview

School Attended

  • Laney College
  • A.B.S. Academy

Job Titles Held:

  • Stylist
  • Assistant Salon Manager
  • Assistant Manager
  • Salon Owner

Degrees

  • Certificate of Completion For State Board of Cosmetology
  • Certificate of Completion

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