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Style Consultant/Fulfillment Specialist Resume Example

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STYLE CONSULTANT/FULFILLMENT SPECIALIST
Professional Summary
Skills
Education
Dominican CollegeCityBachelor of Arts: Humanities
Work History
Propel Financial Services- Style Consultant/Fulfillment Specialist
San Antonio , TX11/2016 - Current
  • Curated and prepared apparel and accessories for visual merchandising.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Built lasting relationships through personal interaction and savings incentives to preserve clientele.
  • Helped clients create new outfits with existing clothing and accessories.
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Promoted ongoing sales, promotions and upcoming events, boosting sales [Number]%.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Operated [Type] and [Type] equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
  • Conducted [Timeframe] counts and [Timeframe] audits of inventories to identify and resolve discrepancies in records.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
Altar'd State- Inbound Sales
Las Vegas , NV08/2014 - 03/2015
  • Followed up with customers about resolved issues and completed [Action] and [Action] to maintain high standards of customer service.
  • Promoted available products and services to customers during service, account management and order calls.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded to customer requests for products, services and company information.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provided ongoing guest service, including [Product or Service] advice.
  • Helped [Number] customers every [Timeframe] by approaching conversations with positive attitude and [Action].
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Delivered excellent customer service, resulting in consistent [Number]% customer satisfaction rating.
  • Handled [Type] customers in demanding [Type] setting in coordination with solid team of [Number] customer service associates.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Resolved [Type] issues over phone with [Number] customers daily.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Promptly responded to inquiries and requests from prospective customers.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction [Number]%.
  • Entered orders into [Type] computer database system.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Educated customers about billing, payment processing and support policies and procedures.
Hearst Communications- Sales Associate
Fayetteville , NC05/2007 - 06/2014
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Becton Dickenson- Claims Processor
City , STATE09/1999 - 06/2005
  • Evaluated accuracy and quality of data entered into agency management system.
  • Followed up with customers on unresolved issues.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Calculated adjustments, premiums, and refunds.
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

53Fair
Resume Strength
  • Completeness
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Dominican College

Job Titles Held:

  • Style Consultant/Fulfillment Specialist
  • Inbound Sales
  • Sales Associate
  • Claims Processor

Degrees

  • Bachelor of Arts : Humanities

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