Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Focus

Solutions-oriented Business Analyst possessing a unique combination of skills, including business analysis, quality assurance testing and applications development experience in top-tier large organizations.

Summary of Skills
  • Technologies: SQL, HTML, ORACLE, SQL SERVER, XML
  • Business Intelligence Reporting: Actuate, BIRT, BO, Crystal
  • Business process improvement
  • Cost-benefit analysis
  • Forecasting and planning
  • Advanced Excel modeling
  • Business systems analysis
  • Integrated Reporting Information System (IRIS)
  • Budgeting
  • Requirements gathering
  • Superb communication skills
  • Advanced problem solving abilities
  • Critical thinking
  • Decisive
Professional Experience
09/2012 to 01/2016 Strategic Sourcing Manager Pnc Financial Services Group, Inc. | Sacramento, CA,
  • Managed the workflow of several departments in conjunction with individual department supervisors.
  • Negotiated with vendors for goods and services, negotiating the best possible price and service guarantee.
  • Worked with subcontractor administrators to track performance against schedule of activities, supporting the source evaluation and selection process of suppliers during pricing of all material and subcontracts requirements.
  • Worked with vendors and assisted the client in integrating inventory with vendors so as whenever materials are coming to a less count automatically the system triggers an alert and inventory replacement is activated to the respective departments.
  • Involved in project managing, including, developing and monitoring project work plans, planning and allocating department resources, and resolving project issues.
  • Created a calendar of project work plans to properly allocate resources to projects and tasks.
  • Good document reading and understanding of business processes ensured scope is clearly defined and validated continuously.
  • Designed and prepared transport KPI.
  • Coordinated with plant production planners and vendors on any last minute inventory issues and order lines changes that could affect raw material flow and storage capacity.
  • Created custom report of RFQ Comparative for client request which was more effective report than Maximo default RFQ comparative Report.
09/2011 to 08/2012 Procurement and Development Specialist National Veterinary Associates | Kingwood, TX,
  • Negotiated more that $10M in land purchases, perpetual easements, and prepayments with landowners.
  • Prepared financial models for each proposed transaction.
  • Elicited stakeholder feedback and input through interviews and surveys.
  • Manipulated data using pivot tables, pivot charts and macros.
  • Conducted activity-based analysis of business processes and made recommendations based on the findings.
  • Analyzed businesses of varying sizes to determine the financial impact of potential investments.
2005 to 09/2011 Owner Lufthansa | Phoenix, AZ,
  • Drove company towards the consistent achievement of its annual goals and objectives.
  • Identified process boundaries and determined opportunities to automate processes and functions.
  • Drafted monthly financial reconciliations and forecasts.
  • Documented process flows and developed requirements for functional improvements and enhancements.
  • Reduced organizational operating costs by 30% by streamlining processes.
2003 to 11/2004 Sales Manager Ivory Imports Inc | City, STATE,
  • Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient and increased overall revenue by 125%.
  • Identified "bottlenecks" and implemented new and improved processes and policies.
  • Developed metrics used to determine inefficiencies and areas for improvement.
  • Identified process boundaries and determined opportunities to automate processes and functions.
2002 to 2003 Senior inside Sales Technician Verizon Wireless | City, STATE,
  • Assisted and advised customers.
  • Supervised call center operations and increased department sales by 45%.
  • Heavy phone sales.
  • Consistently led sales office with overall sales and exceeded company goals.
Expected in 2003 Bachelor of Arts | Information Systems and Technology Multimedia + Networking and Applications Alliant International University, San Diego, CA GPA:

Information Systems and Technology

Multimedia, Networking and Applications

Professional Affiliations
Experienced in Maximo/SAP Asset Management, Work Management, Supply Chain Management/Procurement Management, Materials Management and Contract Management. 3 years Supply chain, Logistics, Asset management IT Technical Support for local and remote users. Supply chain workflow procurements, purchase request, purchase orders, request for quotation, service request. Areas of services Transportation, utility, oil & gas, big retails, manufacturing clients. End user system training service management, procurement, work management. Testing of Maximo applications and performance monitoring of Maximo performance. CMMS Implementation, determining scope, planning, change and training. CMMS Project planning, documenting project plan.
Additional Information



Actuate, Business intelligence, business process, business processes, call center, contract Management, contracts, controller, CRM, Crystal, Client, clients, Database, senior management, XML, financial, forecasting, functional, HTML, inside sales, inventory, LOGIC, notes, managing, Marketing, materials, meetings, office, WINDOWS, negotiating, negotiation, ORACLE, PEOPLESOFT, performance reviews, policies, pricing, processes, Procurement, purchasing, quality, reading, receiving, reporting, Sales, SAP, SQL, SQL SERVER, strategic, supply chain, phone, UNIX, workflow

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  • Alliant International University

Job Titles Held:

  • Strategic Sourcing Manager
  • Procurement and Development Specialist
  • Owner
  • Sales Manager
  • Senior inside Sales Technician


  • Bachelor of Arts

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