strategic sourcing manager resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Focused Strategic Sourcing Manager with proficient analytical and negotiation skills. Bringing Information Technology expertise and talent for market research. Recognized for success in supplier relations and cost optimization initiatives. Accomplished Senior Purchasing Manager with history of overseeing multi-million dollar procurement operations. Strategic planner offering demonstrated track record and core strengths in key relationship management and inventory management as well as persuasive contract negotiation skills. Professional expert in leadership and communication skills with executives, stake holders, clients, employees and vendors. Successful in partnering, communication and negotiation working with both business customers and technology development programs while increasing profit margins.

Able to prioritize and make sound decisions quickly to alleviate disturbance and ensure client satisfaction during project execution.

Strategic Sourcing Manager with skills in IT operations, planning and execution of nationwide installations and implementation of communication equipment and software development lifecycles to subscribers located throughout the U.S. SAP, SAP Arriba, Zycus, Service Now and Oracle. Results driven and self-motivated individual; who is dynamic and versatile team member Experience in diversity affairs via culture and professional.

  • Customer and vendor relationship management, governance, service and satisfaction
  • Liaison between stakeholders, program managers and senior leadership
  • Microsoft Suite: Excel, PowerPoint, Teams and Word
  • Adobe Creative Cloud Suite: Acrobat X Standard, Photoshop, Illustrator, InDesign
  • Cost Assessments
  • ERP Software
  • Vendor Sourcing
  • Contract Negotiation
  • Process Improvement
  • Special Projects
  • Procurement Proposals
  • Team Leadership
  • Analytical Thinking
  • Problem-Solving
12/2018 to Current Strategic Sourcing Manager Pnc Financial Services Group, Inc. | Jersey City, NJ,
  • Interpret contract provisions for management explaining risks, optimization, solutions, and recommendations for exceptions
  • Strategically identify processes, gaps and exceptions within current practices, policies, procedures to assure regulatory compliance is attained
  • Regulated the development and implementation of a comprehensive contract and vendor management program, to include the draft, review, approval, and life cycle management processes
  • Lead the development and execution of multi-year category and supplier spend management strategies in Information Technology
  • Effectively challenge the status quo and build partnerships to deliver change
  • Including proactively engaging with stakeholders to identify and develop value added, strategically sourced strategies and opportunities
  • Achieve targeted for cost reductions, savings, supplier optimization, risk mitigation, order and payment compliance, and preferred supplier identification
  • Conducted market, industry and supplier analysis and synthetic data into a consumable format
  • Advocated change management involving new contract life cycle and software management business process improvement
  • Identified deficiencies and potential opportunities with expertise in process modeling and redesign via RFP, RFQ and RFI
  • Developed long-term category sourcing strategy plans, including sourcing, contracting and execution for third part supplier spend for Corporate Technology software, hardware, SaaS categories.
12/2017 to 12/2018 Senior IT Analyst Dish Network Corporation | Alton, MO,
  • Collaborated with various IT competency centers on contractual needs, while ensuring alignment with respective objectives and business strategies
  • Aligned cross functional team to determine business and technical requirements to translate binding contract documents
  • Review and maintain Service Level Agreements (SLA) with business domains, and implement and oversee department cost control measures
  • Regulated the development and implementation of a comprehensive contract and vendor management program, to include the draft, review, approval, and management processes
  • Established governance and supplier relationship management building collaborative relationship with internal business partners
  • Forecasted financial, analytical and trending data, prepare reports, and make recommendations for a variety of reasons including audit, budget, strategic planning, and continuous improvement initiatives
  • Cultivated team initiative driving cost savings and revenue generation through sourcing of business process outsourcing including technical services from 3rd party suppliers while continually improving profit margins
  • Ensure the delivery of exceptional customer service and tangible outputs by relying on industry standards, best practice and qualitative & quantitative data to support and refine methodologies
  • Identify process and system enhancements for Business customer and technology development team while supporting the organization’s project management policy, practice, and methodology
  • Provide vision and direction to the Agile development team and stakeholders throughout the project life-cycle while creating process standardization methods for future project execution
12/2016 to 12/2017 IT Procurement Manager 21St Century Oncology | Muskogee, OK,
  • Scaled operations and expanded mobility technology development service offerings and capabilities
  • Supported business partners in adopting and migrating to proprietary management systems for design and delivery of blended content for LSG programs
  • Project manager and relationship manager in the design and implementation of mobility standards and best practices in collaboration with program directors and vice presidents
  • Evaluated enterprise solutions with special emphasis on IT software, beta tests, benchmark measurements and strategic business development with vendors
  • US liaison to global information technology team
  • Escalation manager improving business processes and operational efficiencies within global organization
  • Facilitated the designing, planning, and implementing the service catalog, maintaining and ensuring that it adds value to both the organization providing IT Services, and to the users/customers who are receiving the service
  • Identified prequalification and risk management qualification standards for new vendors
  • Formulated new guidelines and checklist for new employee onboarding program management, while structuring a fluent line of communication between internal business stakeholders
  • Directed all aspects of managing IT Procurement department including interviewing, hiring, and training employees, planning and assigning tasks, annual employee performance management, and departmental budget preparation and monitoring
  • Provided strategic and operational leadership to a team responsible for building, enhancing, integrating and supporting IT systems and application services supporting all business units
12/2012 to 12/2015 IT Procurement Analyst Community Health Network | Multiple Counties, IN,
  • Advocated client engagements involving logistics and business process improvement
  • Source, negotiate and coordinate vendors
  • Communicated and collaborated with a variety of contractors: General, Electrical, Telecomm, Mechanical and Utilities
  • Executed senior level communication documents regarding escalation management
  • Multi-tiered revenue generation efforts and cost savings initiatives in global telephony analysis
  • Supply chain management including warranty, quality control, service level agreements, and scope of work
  • Support demand management with the intake of customer requests, identify problem statements, gather requirements, perform impact analysis, and execute on the delivery of level of effort
  • Conducted monthly financial analysis of procurement cost structure
  • Planning and delivering support services of hardware and software
  • Maintaining inventory control to sustain annual fees and sourcing
  • Documents, tracks, and monitors problems to ensure a timely resolution
  • Diagnose, troubleshoot and resolution with computer systems and mobile devices
  • Responding to and resolving telephone, email and other requests for software and technical mobility administration support
  • Local and remote technical support and escalation manager
  • Maximized purchasing power for IT hardware and software to achieve lower cost while mitigating risk
12/2010 to 12/2012 Sales Leader Next Generation Wireless | Dubuque, IA,
  • Balanced point of sale terminal transactions
  • Consulted marketing director with planning and executing weekly events
  • Managed, prepared, budgeted for each retail event
  • Scheduled and trained staff to assist in the success of the event
12/2006 to 12/2009 Aquatic Supervisor Life Time Fitness | Palm Valley, FL,
  • Educated children on YMCA core competencies, including caring, honesty, respect, and responsibility
  • Documented and created individual daily progress reports for review
  • Prepared individual report cards for 7-12 students weekly, created monthly audit reports
Education and Training
Expected in to to BS | Hospitality Management University of North Texas, Denton, Texas GPA:

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Resume Overview

School Attended

  • University of North Texas

Job Titles Held:

  • Strategic Sourcing Manager
  • Senior IT Analyst
  • IT Procurement Manager
  • IT Procurement Analyst
  • Sales Leader
  • Aquatic Supervisor


  • BS

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