LiveCareer-Resume

stores manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Ability to build solid lasting relationships with internal and external customers. Professional, Out-going, friendly and trust-worthy. Managed Assistants / Ability to guide and coach a team. Ability to celebrate successes, and learn from opportunities.

Skills
  • Outstanding Customer Service
  • Sales Strategies
  • Employee Supervision and Motivation
  • Team Building and Leadership
  • Staff Scheduling
  • Store Merchandising
  • Inventory Management
  • Sales Tracking
  • Over 20 years of Fashion Industry experience in Sales, Product Development and Technical Design.
Education and Training
Pratt Institute , Expected in 01/1994 Bachelor of Fine Arts : - GPA : Includes one full year of fashion design - excelled in pattern
American Society For Quality Improvement , Expected in Quality Improvement Associate Certification - American Society For Quality : Organizational Leadership, Quality Assurance - GPA :
Experience
Baltimore County, Md - Stores Manager
Glen Arm, Md, 08/2020 - Current
  • On-going management of sales, operations/visual, asset protection, and human resources functions of the store ensuring a great customer experience and maximum profitability.
  • Director and supervisor of eight employees: the assistant manger, sales leads, and sales associates.
  • Models sales expectations by utilizing various techniques and communication of product knowledge to internal and external customers; recommending merchandise selections, helps to locate or obtain merchandise based on customers needs and desires, and responds to customer inquiries, and complaints in a professional and timely mJessicar.
  • Visual merchandising of the entire store, windows, mJessicaquins and displays according to company brand direction.
  • Performs all financial activities effectively and in accordance with policy including sales, key performance indicators, cash ordering and handling, price changes, in-store events, fashion shows, and company brand directives.
  • Manages and overseas physical inventories with Datascan equipment.
  • Recruits, hires, and develops store associates; performance evaluations and coaching for success.
  • Promoted from; Assistant Store Manager; promoted from Sales Lead, Promoted from Sales Associate. Originally hired February 2019.
Advance Auto Parts - Technical
Neenah, WI, 12/2007 - 12/2017
  • Design- Ladies’ apparel & Accessories, Managed twelve brands (over $106 Million in gross sales) YE 2017
  • Reduced overall fit return rate YE 2017 to 6.8%, vs division 2 average of 7.3%
  • Consistently exceeded department evaluation turn times year over year
  • Ensured compliance with HSN’s requirements: garment spec, construction, design and fit intent using the
  • Business to Business Portal (B2B)
  • Executed design and fit intent into bulk production
  • Led apparel fit sessions on live models or mJessicaquin, collaborated with partners to confirm design and fit intent while proactively leveraging historical performance to influence future product development
  • Clearly communicated apparel technical revisions to brand and manufacturing partners via annotated images or technical sketch using photography and Snag-it software
  • Analyzed and assessed issues reported by customer reviews departments (VOC – Voice of the Customer) to ensure corrective action is taken where needed
  • Promoted from Product Evaluator to the Technical Design position.
Albertsons Companies - Product Development Manager
Doylestown, PA, 12/1999 - 12/2006
  • Supervised the Merchandise Assistants of Product Development
  • Created technical/development specifications packages for overseas vendor partners
  • Negotiated price, quantity, quality and delivery for every style
  • Attended RTW fit sessions to ensure specs were executed and resolved any fit/pattern issues
  • Maintained production schedules and time & action calendars
  • Technical Design & Product Development- Accessories
The Tjx Companies, Inc. - merchandise assistant
Fayetteville, NC, 12/1998 - 12/1999
  • Supervised the, of Product Development
  • Communicated development packages to overseas and domestic vendor partners
  • Sourced fabric and trims from domestic and overseas suppliers
  • Directed samples made by factories locally and offshore
  • Traveled to London, Paris and Milan to attend trade shows, sample shop and researched color & trends
  • Assisted in buyer presentation meetings for prospective accounts
  • Design Director for photo shoots / Graphic designer of seasonal catalogues and promotional materials.
New York University - Design Assistant
Brooklyn, NY, 12/1997 - 12/1998
  • Product and line development of Ladies’ Outerwear using Micrografix
  • Assisted with all stages of product and line development
  • Created specification sheets for every detail of every garment in Gerber PDM
  • Approved lab dips to insure color coordination of every garment / Approved fabric and trims
  • Directed the development of samples made for in-house sales presentations
  • Designed presentation boards for selling product to department stores and other clients
  • Coordinated design changes among pattern- and sample makers, and materials, and purchase order departments
  • Chase orders.Maintained specification sheets and croquis of garments, crafts, and home decorating designs / Orga- nized and supplied detailed information for pattern envelopes
  • Maintained updated, detailed specification sheets through Gerber PDM (Product Data Management) program used for foreign material purchase and garment purchase orders
  • Promoted from PDM Associate to the Design Assistant position.
Nyc Alliance Company Llc - Technical Design Assistant
Aurora, IL, 12/1994 - 12/1997
  • Product and line development of a variety of sewing/craft patterns
  • Maintained specification sheets and croquis of garments, crafts, and home decorating designs / Organized and sup- plied detailed information for pattern envelopes
  • Acted as liaison among all departments regarding design changes and development
  • Prepared master worksheets for each new line for the merchandising department
  • Coordinated design details among all departments
  • Created technical packages sent out to freelance designers
  • Assisted during Childrenswear fit sessions
  • Promoted from Design Assistant to Technical Design Assistant.

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Resume Overview

School Attended

  • Pratt Institute
  • American Society For Quality Improvement

Job Titles Held:

  • Stores Manager
  • Technical
  • Product Development Manager
  • merchandise assistant
  • Design Assistant
  • Technical Design Assistant

Degrees

  • Bachelor of Fine Arts
  • Quality Improvement Associate Certification - American Society For Quality

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