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State Family Program Director Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 18 years of experience within the Department of Defence

Skills
  • Decision Making
  • Critical Thinking
  • Attention to Detail
  • Production Staff Coordination
  • Program Guidelines Adherence
  • Microsoft Office
  • Verbal and Written Communication
  • Staff Hiring and Evaluations
Education
Bethel University Saint Paul, MN Expected in 05/2006 Master of Arts : Communication Studies - GPA :
  • Thesis: Rhetorical Analysis of Native American Communication with the United States Government between 1860-1865.
  • Awarded Post Secondary Teaching Certificate
Saint Cloud State University Saint Cloud, MN Expected in 05/2003 Bachelor of Arts : Psychology - GPA :
  • Capstone Project: Cognitive Processing of the aging brain
  • Dean's List Spring 2003
Saint Cloud State University Saint Cloud, MN Expected in 05/2002 Bachelor of Arts : Communication Studies - GPA :
  • Capstone Project: Business Communication and Analysis
  • Member of the Speech Team
Work History
MN Army National Guard - State Family Program Director
City, STATE, 09/2020 - Current
  • Improved success of program by making proactive adjustments to operations in order to increase family resilience.
  • Developed the Family Readiness program from ground up, making it the top rated for readiness within the nation for twoconsecutive years. Laying out the SFRG Statutory volunteer training framework and defining duties and responsibilities.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones by conducting In-progress Reviews (IPRs).
  • Identified costs involved for youth programming and cost benefits analysis tasks to keep in line with the appropriated departmental budget.
  • Provided ongoing direction and leadership for program operations.
  • Met with program stakeholders on regular basis to assess progress and make stragetegic legislative adjustments.
  • Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
  • Assisted program manager with developing budget and schedule the glide path.
  • Oversaw team of 32 personnel focused on Family Readiness, Child and Youth Resilience and support and Yellow Ribbon Reintegration Program.
  • Identified risks and developed mitigation plans.
MN Army National Guard - Human Resource Manager - Brigade Level
City, STATE, 04/2003 - Current
  • Collaborated with legal and leadership teams on multiple levels to conduct personnel actions by reviewing paperwork, conducting administrative boards and following specified procures on personnel actions.
  • Developed succession plans and promotion paths for all subordinate Soldiers.
  • Streamlined and trained HR systems and processes efficiently, by coordinating new Soldiers with experienced Non-Commissioned Officers (NCOs) to provide onboarding and training for 12new Soldiers.
  • Liaised between multiple organizations to improve communications.
  • Collaborated with senior leadership to performed Military Table of Organizations and Equipment (MTOE) and Table of Distribution and Allowances (TDA) analysis, including personnel capabilities analysis, future manning planning and big-picture data capturing to identify critical shortages.
  • Expanded operational knowledge and increased efficiency within the S-1 team by completing a Division Warfighter exercise.
  • Led and strategically directed team of human resources professionals at multiple levels to include battalion, brigade, regiment and division.
  • Conducted running estimates to discovered and resolved complex personnel issues that affected force readiness and deployability.
  • Provided resolution to complex and confidential issues by collaborating with key stakeholders such as Chaplains and Behavioral Health Officers.
  • Maintained optimal personnel levels by tracking vacancies and initiating replacement operations to identify qualified candidates.
  • Served as representative in Women's Leadership Panel and community functions to further enhance the military image and develop junior female leaders.
  • Representative to reduced injuries on the safety program.
  • Provided guidance on policies and procedures to commands on personnel investigation and subsequent administrative actions.
  • Coordinated activities of human resources team, distributing Human Resource Specialists effectively across the organization to meet HR needs.
  • Managed, train and supervise 12 Human Resource Specialists to conduct personnel actions.
MN Army National Guard - Military Personnel Operations Officer
City, STATE, 10/2017 - 09/2020
  • Updated and published standard operating procedures (SOPs) using stakeholder, leadership and subordinate input and feedback resulting in clearer and more useful instruction for users.
  • Motivated and trained Major Subordinate Commands (MSCs) annually to maximize team productivity.
  • Interfaced with department heads to establish tracking mechanisms such as the Strength Maintenance Working Group to create clear and effective information flow between commanders and state leadership.
  • Optimized business processes to foster operational efficiency by implementing an awards/recognition tracker for the state.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines through monthly working group meetings.
  • Collaborated with general officers and program directors to review force structure and adjust personnel resources accordingly by identifying low density Military Occupational Specialties (MOS).
  • Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements for deploying units.
  • Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes.
MN Army National Guard - State Family Program Director
City, STATE, 07/2011 - 10/2017
  • Built the K-12 Toolkit in support of The Adjutant Generals campaign plan and strategic outreach efforts to Military connected children and youth. This effort increased identification of Military connected youth within the school systems and cultivated support and connection between students and facility and teachers.
  • Developed and deepened relationships with customers, vendors and both internal and external stakeholders to increase support and awareness of military families.
  • Provided ongoing direction and leadership for seven programs.
  • Coordinated with external companies to fill openings effectively, reducing critical vacancies with in Family Programs.
  • Implemented recommendations based on audit findings to ensure compliance and further operational goals and objectives.
  • Delivered and tracked program performance for all military and civilians to identify trends and potential family readiness challenges.
  • Consulted with military and civilian personnel to identify best practices and implement for improved customer service delivery.
  • Verified consistency in quality planning, quality control, quality insurance and quality improvement and reported results annually.
  • Structured programs, produced working documentation and implemented best practices at the national level.
  • Liaised with families to identify inefficiencies in areas of resilience, resource gaps, and crisis management.
  • Collaborated with contract team to review client contracts and facilitate personnel compliance monitoring.
Additional Information

Deployment: KFOR 9, Camp Bondsteel, Kosovo 2007-2008

Deployment: OSS, Camp Arifjan, Kuwait 2018

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Resume Strength

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  • Personalization
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Resume Overview

School Attended
  • Bethel University
  • Saint Cloud State University
  • Saint Cloud State University
Job Titles Held:
  • State Family Program Director
  • Human Resource Manager - Brigade Level
  • Military Personnel Operations Officer
  • State Family Program Director
Degrees
  • Master of Arts
  • Bachelor of Arts
  • Bachelor of Arts