Starbucks Manager for Vons Supermarkets with five total years of management experience, is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities while maintaining a passion for providing legendary customer service.
Promoted to Starbucks Manager within six months of being hired for the Courtesy Clerk position. Brought the kiosk from a quartile 4 department to a quartile 1 department within two years. Achieved the largest profit growth for the district as of May 2014. Exact growth from last year is 22.5%. Was awarded this same certificate for the year prior as well with an average growth of 23.3% as of September of 2013. Have been awarded a certificate of recognition for the past three years from the Health Department for maintaining a 93% or higher Health Score. Average gross profit over the past year is 69%.
Maintains inventory levels, completes inventories, stocks and maintains product quality as needed. Scheduled and directed staff to maximize productivity, hires and trains staff to effectively deliver excellent customer service, and deliver a consistently high quality product. Launches, organizes, and executes new promotional developments, identifies and exceeds sales targets, an effective problem solver.
Assisted senior citizens with daily care routines including but not limited to dressing, bathing, house chores, medications, and meals.
Provided legendary customer service, stocks and restocks ingredients and supplies as needed, maintains cleanliness levels, creates and serves high quality products, uses knowledge to create passion and deliver a highly satisfied experience.
Delivered excellent customer service by greeting and assisting each customer. Inventoried and stocked all office supplies. Maintained cleanliness levels. Obtained information from and completed forms on behalf of customers, and scheduled appointments.
Obtained the Dairy/Frozen Foods Management position after about six months of working in various areas of the store. I stocked and restocked inventory when shipments were received. Reorganized the sales floor to schematic to meet company demands. Directed and supervised employees engaged in sales and inventory-taking. Quickly found that I was unable to handle the stress of the position at the age of eighteen.
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