starbucks manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Dedicated industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced manager with over five years of experience in Starbucks at Fry’s. Excellent reputation for resolving problems and improving customer satisfaction.

Detail-oriented employee with over five years of retail experience. Expert in industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in management, coffee shop, retail and committed to punctuality.

  • Strategic Planning
  • Sound Cues
  • Ear Piercing
  • Union Negotiations
  • Managing Defaults
  • Managing Career Progression
  • Managing Pro Shops
  • Fiscal Management
  • Timelines and Milestones
  • Managed Care
  • Managing Scenes
  • Social Media Platforms
  • Business Unit Oversight
  • Managing Revenue Projections
  • E-Commerce Strategy
  • Retail Arbitrage
  • Archive Manager
  • Business Analysis
  • Managing Wealth
  • Precious Metals
  • P&L Oversight
  • Bipolar Disorder Diagnosis and Management
  • Account and Territory Management
  • Cast and Crew Supervision
  • Complex Problem-Solving
  • Managing Fleet Vehicles
  • Income and Expense Management
  • Mind Manager
  • Oracle Identity Manager
Work History
05/2017 to Current
Starbucks Manager Macy's, Inc. Cedar Park, TX,
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Prepared annual budgets with controls to prevent overages.
  • Recruited and hired top performers to add talent and value to department.
08/2016 to 05/2017
Intermittent Teacher Crossover Health Westland, MI,
  • Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
  • Administered assessments and standardized tests to evaluate student progress.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Kept classroom organized, clean and safe for students and visitors.
  • Cultivated relationships with parents for complete support network.
  • Completed in-service and additional training to maintain professional growth.
  • Worked with administrators on behavioral issues to support needs of students.
  • Led interesting and diverse group activities to engage students in course material.
  • Instructed classes of up to Number students on principles and strategies of Area of study.
  • Promoted effective verbal and written communication through listening, speaking, reading and writing practice.
  • Supported student skill development in alignment with personal and academic goals.
  • Helped students develop academic, social and emotional skills for long-term success.
  • Taught age-appropriate spelling techniques, grammar rules and language skills.
  • Encouraged independent thought, good judgment and expression of original ideas.
  • Prepared and implemented lesson plans covering required course topics.
  • Planned and implemented integrated lessons to meet national standards.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Instructed students in core educational principles, concepts and in-depth subject matter.
  • Piloted program to address proposed state subject area competencies and standards.
  • Completed daily reports on attendance and disciplinary performance.
  • Incorporated multiple types of teaching strategies into classroom.
  • Directed after-school tutoring and mentoring program serving elementary school students.
  • Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
  • Graded and evaluated student assignments, papers and course work.
  • Supported student physical, mental and social development using classroom games and activities.
  • Fostered team collaboration between students through group projects.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Designed dynamic lesson plans based on student interests to increase overall student GPA.
  • Supervised learning groups of students in classroom stations.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Attended and facilitated IEP meetings for students and families.
06/1997 to 10/2016
Facility Manager Bookmans City, STATE,
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Stocked shelves to organize aisles in assigned department.
  • Conducted various administrative duties and errands.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Organized and carried out proactive month-end, quarterly and year-end processes.
  • Calculated deductions and processed payroll for employees.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Reported financial data and updated financial records in ledgers and journals.
  • Trained new team members on procedures, customer service and sales techniques.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Identified accounting errors when cross-referencing documents and database information.
  • Worked front counter, drive-thru and other areas.
  • Verified accurate recordkeeping processes, reducing financial inconsistencies.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Maintained and processed invoices, deposits and money logs.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Reviewed and processed employee expense reports and vendor invoices for payment.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Worked well with teammates and accepted coaching from management team.
  • Reduced financial discrepancies through transaction monitoring and management.
  • Became familiar with products to answer questions and make suggestions.
  • Reconciled and corrected issues with financial records.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Collaborated with team members to complete orders.
Expected in 05/1993 to to
Master Of Fine Arts: Technical Theatre
University of Missouri Kansas City - Kansas City, MO,
Expected in 05/1990 to to
University of Arizona - Tucson, AZ,

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Resume Overview

School Attended

  • University of Missouri Kansas City
  • University of Arizona

Job Titles Held:

  • Starbucks Manager
  • Intermittent Teacher
  • Facility Manager


  • Master Of Fine Arts

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