Stagehand Resume Example
Enthusiastic, motivated customer service expert with a diverse range of experience and skills including three plus years of experience working on concert and stage productions, stage construction, lighting and audio assembly and over five years managing residential homes for the mildly disabled. Promoted to group home manager after several months as house staff; developed strong relationships with clients and their families, co workers and state case workers. Taught employees effective communication techniques, as well as steps for finding and changing the causes of clients' periodic poor behavior. Trained all areas of safety protocol for event planning as well as group home safety, accident prevention and emergency disaster preparation, basic first aid and CPR. Working knowledge of many prescribed medications for mental disabilities and the serious consequences of improper medication administration and secure storage. Implemented regular cleaning and shopping schedules, and used knowledge of organizing and home repair to maintain home at top level saving hundreds of dollars monthly in major repair expenses and grocery shopping. Ranked top in company of six group homes in cleanliness and organization, word of mouth referrals led to an outside cleaning, moving and home organizing business. Skilled in all areas of cleaning, including techniques for special surfaces, high end furniture and art, operating commercial cleaning equipment, basic power tools, in a wide variety of spaces, from high end residential homes to office space to damaged and abandoned rentals and storage units filled with unwanted personal items, furniture etc. Proficient account manager, excelling in listening and probing techniques designed to uncover customer needs and areas of dissatisfaction. Successful at customer complaint resolution by listening professional reaching a full understand of issues, then working with customer to find acceptable solution. Well-trained in cold calling, setting appointments and proposal writing
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San Manuel Indian Bingo & Casino – Highland , CA
- Expediently loaded and unloaded multiple equipment trucks, worked with team of 30 plus to set up audio, electronic, props and lighting for concerts and stage performances, as well as preforming all dissembling equipment, assisted in proper packing and getting all equipment on trucks before deadline after concerts or shows.
Baptist Healthcare System, Inc. – Shelbyville , KY
- Efficiently managed time to thoroughly clean clients' homes and offices, consistently exceeding expectations.
- Delivered quality customer service to address urgent needs and cleaning requests, starting as part of working with disabled but through word of mouth developed into full time business.
- Provided pre- moving services including wrapping breakables, packing boxes and categorizing with detailed labeling and room designation. Boxes were placed by door, furniture disassembled if necessary, placed with boxes and each room cleaned as emptied.
- De-cluttered and cleaned rooms/garages/storage units, leaving clients with cleaned, well organized areas in which to function.
Alternative Living Solutions , NES/ISS – City , STATE
- Supervised procurement, storage and safe and accurate administration of each resident's medications by all staff, including daily logs for each. Observed residents for any behavior or possible side effects, updated medical team for possible adjustments.
- Managed intake and discharge paperwork and procedures, arranged for and assisted with packing and moving residents in and out of home,
- Prepared daily meal menus and implemented shopping system that utilized coupons and store sales that saved house 25-30% on grocery and household items. Implemented and adhered to cleaning schedules and home repairs.
- Excelled in communication and coordination of schedules and transportation details for entire household, including each resident's doctor and counseling appointments, planning with case managers and providing ample time for outside recreation and family events.
University Of Utah - City, State
- Member of Pi Beta Phi Sorority
- Minor in English
- Received Honors at Entrance and Comstock Music Scholarship, as well as a full tuition scholarship from the University of Utah Department of Theater.
- Member of Madrigals, A capella and Feature Editor of school newspaper, The Rambler; received third place in the Utah Women's Press Association's annual feature writing contest.
- Played lead roles in Annie Get Your Gun (junior year) and Funny Girl (senior); Assistant Director, The Fantasticks; Received Best Actress in State at Utah High School State Drama Competition.
President, Granger Ute Conference Football 2001, 2002
Staff Sports and Community Writer West Valley News 2000-2005
Executive Board, Granger Ute Conference Football 1999-2005
VP Score Keeping/Statistics Granger Baseball 2000-2005
Business Instructor Junior Achievement
Needs Focused Sales Training, Ad Design and Sales Training, IATSE Safety Classes, CPR and MAAP Certification
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Resume Overview
School Attended
- University Of Utah
- Highland High School
Job Titles Held:
- Stagehand
- Partner/Operations Manager
- House Manager
Degrees
- Bachelor of Science : Journalism, Print , 1995
High School Diploma
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