People-oriented Entertainment Director with experience organizing entertainment for all types of events. Delivers enjoyable and diverse musical and entertainment experiences to guests and attendees to enhance visits. Liaises with Radio,Venues,and Record Label staff to foster relationships with valued partners and vendors to book relevant music and entertainment acts. Broad knowledge of current trends in music and entertainment industry. Schedules curated and interactive shows to create memorable experiences for guests. Solves problems and delivers solutions to bring uninterrupted performances.
Accomplishments
Worked with national and regional country music artists as well as KATM 103 in Stockton ,Ca and KRTY in San Jose,Ca.Two of the largest radio stations in the country with booking,marketing,organizing and scheduling large National and regional shows.
Skills
Vendor Relationships
Customer Support
Customer Relationship Management
Customer Feedback
Client Relationships
Service Delivery
Stage Performance
Best Practices
Advertising Strategy
Service Improvement
New Business Opportunities
Equipment Procurement
Product Management
Special Orders
Procurement Negotiations
Promotional Marketing and Advertising
Event Logistics
Hiring and Staffing
Venue Procurement
Inventory Accuracy
Industry Trends
Inventory Management
Recreational Activities
Administrative Supervision
Client Satisfaction
Business Growth
Strategic Networking
Station Representation
Event Promotion
Employee Performance
Contact Management Systems
Community Events
Client Engagement
Reviewing Contracts
Continuous Improvement
Servicing Accounts
Interpersonal Communication Skills
Quality Standards
Business Operations
Talent Scouting
Service Promotions
Overseeing Events
Sales and Marketing Methods
Work History
Stagehand, 04/2022 to Current Johnson County Community College – Overland Park, KS,
Stored, loaded and unloaded set pieces and technical equipment for daily performances.
Assisted in all technical and practical effect setup for performances and broke down all equipment at close of each show.
Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
Stayed alert, active and ready to respond to any request at any time using variety of available resources.
Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
Assisted crews with set building and pointed out problems that could be potential safety issues.
Reviewed activities for production team to complete tasks on time.
Interacted positively with actors and actresses when escorting to and from trailers during filming.
Assisted director with planning and completing film shots and B roll footage.
Operated control consoles.
Increased brand awareness through creation of innovative print and digital productions for major publications.
Coordinated with producers and on-air talent to create program content, new ideas and segments.
Led implementation of best practices to support customer service satisfaction initiatives.
Entertainment Director, 02/2006 to Current Grand Casino – Onamia, MN,
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Created and monitored promotional approaches to increase sales and profit levels.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Guided maintenance and stage crew by delivering information to formulate event set-up.
Maintained communication with performers to confirm and facilitate arrival.
Organized performance stage schedules to facilitate event line-up.
Collaborated with marketing to create and execute strategic plans for promotional, advertising and marketing campaigns.
Supervised volunteers and sponsors to verify attendance, service quality and adherence to rules and policies.
Researched and recommended musical, cultural and performing acts to meet entertainment objectives.
Participated in negotiations with Radio and Record Label management to optimize entertainment value while reducing costs and overhead expenses.
Managed entertainment schedule and programming to minimize conflict and delays.
Prepared schedule guides for stage and sounds managers to facilitate production.
Assigned work to staff, set schedules and motivated strong performance in key areas.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Inspected equipment and facilities for signs of wear or damage impacting safety.
Established vendor relationships to access timely services in support of events.
Led efforts to conceive, develop and execute thematically aligned entertainment programming.
Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
Conducted site visits, artist walkthrough and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
Stayed abreast of entertainment offerings within marketplace to evaluate and report trends, opportunities and competition.
Entertainment Director, 11/2011 to 01/2014 Grand Casino – Ml Corporate Ventures, MN,
Operated within established budget to maximize expenditures.
Guided maintenance and stage crew by delivering information to formulate event set-up.
Organized performance stage schedules to facilitate event line-up.
Maintained communication with performers to confirm and facilitate arrival.
Provided Rookies pub and Grill with entertainment compilation and changed direction when requested.
Collaborated with marketing to create and execute strategic plans for promotional, advertising and marketing campaigns.
Supervised volunteers and sponsors to verify attendance, service quality and adherence to rules and policies.
Surveyed, gathered and compiled feedback from guests and submitted improvement recommendations.
Researched and recommended musical, cultural and performing acts to meet entertainment objectives.
Participated in negotiations with Radio and Record Label management to optimize entertainment value while reducing costs and overhead expenses.
Managed entertainment schedule and programming to minimize conflict and delays.
Prepared schedule guides for stage and sounds managers to facilitate production.
Assigned work to staff, set schedules and motivated strong performance in key areas.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Inspected equipment and facilities for signs of wear or damage impacting safety.
Established vendor relationships to access timely services in support of events.
Led efforts to conceive, develop and execute thematically aligned entertainment programming.
Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
Conducted site visits, artist walkthrough and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
Stayed abreast of entertainment offerings within marketplace to evaluate and report trends, opportunities and competition.
Education
High School Diploma: , Expected in 05/1992 to Burnet High School - Burnet, TX GPA:
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