Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

As a Human Resources professional, I am a strategic business partner to operations, as well as a partner and mentor to other leadership teams. My experience has allowed me to act as a generalist in key human resources functions such as investigations, interactive conversations, payroll, staffing, performance management, engagement and training.

  • HRIS applications proficient: Salesforce, Kronos, PeopleSoft, Workday, JAS, and ATS
  • Bilingual: English and Spanish
  • Google for Business: Google Drive
  • MS Office Suite
Sr. Human Resources Assistant, 08/2019 - Current
Amazon.Com, Inc. Oxnard, CA,
  • Manage recurring HR processes such as payroll processing including auditing for shift differentials, pay premiums, schedule adjustments, missing pay, and historical pay.
  • Complete and bridg metric gaps on daily and weekly reports regarding attendance, attrition, engagement, labor fill, etc.
  • Facilitated the internal recruitment process by coordinating internal job requisitions, scheduling interviews and administering associate internal transfers.
  • Selected as a Perfect Pay SME to launch buildings across the country and guide and support team to comply with best practice and ensure no pay discrepancies.
  • Manage investigations including harassment claims, theft, workplace violence, etc.
  • Train peers and management when on boarding and when processes are introduced to the business line Provide training and on boarding in HR Standard of Work for Operations, specifically with the creation of an SOP and template for Lack of Work, ADAPTs, attendance metrics, etc.
  • Utilize continuous improvement tools such as A3, and Tree Analysis, alongside of pivot tables, vlookups and other excel functions to analyze data and implement efficient processes Selected as a Perfect Pay SME to launch buildings across the country and guide and support team to comply with best practice and ensure no pay discrepancies.
  • Champion unemployment claims and appeal process.
Sr. Human Resources Specialist, 08/2017 - 08/2019
Maximus, Inc. West Valley City, UT,
  • Drafted employee disciplinary actions, process separations of employment, training of executives in HR processes and best practice.
  • Assist in interactive process for FMLA/ADA/Worker’s Comp.
  • Tracked medical and personal leaves of absence.
  • Processed payroll weekly to ensure ontime and accurate pay for XX number of employees.
  • Ensured compliance with Alternative Work Schedule (AWS) compensation laws and regulations.
  • Coordinated talent acquisition through building-wide and department-specific job changes including interviewing candidates.
  • Supported exempt and non-exempt onboarding, ensuring all new hires participated in job-related training and safety training.
  • Captained training, mass vacation process, quarterly reviews, annual reviews, and Target’s Giving campaign.
  • Applied comprehensive understanding of HR principles and California employment laws and regulations to provide counseling to partners on state specific wage and hour laws, alternative work schedules, final pay, Family-School Partnership Act, etc.
Human Resources Team Member, 12/2016 - 08/2017
Shake Shack Palo Alto, CA,
  • Addressed all employee issues and concerns and built trust with all team members.
  • Conducted payroll processing with daily time keeping/attendance, weekly timesheet approval, and ensured data accuracy before submission.
  • Updated data for employee participation in California’s Workshare Program.
  • Process employee data updates including requisitions, terminations, and salary/promotional changes.
  • Partnered for employee disciplinary actions, and led HR presentations and biweekly team member meetings.
  • Assisted in interactive process for FMLA/ADA/Worker’s Comp.
  • Tracked FMLA leaves of absences.
  • Participated in subcommittee to engage employees through activities and recognition awards.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
Seasonal Human Resources Specialist, 07/2016 - 12/2016
Kohl’s – EFulfillment Center 2 City, STATE,
  • Employee Relations: addressed employee concerns including pay and policy questions.
  • New Hire Onboarding: facilitated hiring events, pre-screened potential new hires, conducted orientations, and processed new hire paperwork.
  • Attendance and Timekeeping: daily attendance tracking, attendance disciplinary actions including terminations.
  • Special Projects: Scheduling Team – Updated employee schedules based on business needs and employee availability.
  • Auditing – review all I-9s for accuracy.
  • Activities: participated in Kohl’s Associates in Action, an associate/community based volunteering program.
Education and Training
BA: Psychology, Biological Psychology, Expected in 2015
California State University - San Bernardino, CA

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