Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Seeking a challenging opportunity in Sr. Business Analyst role. My area of expertise is in Sales Compensation and Integration Analyst. Recipient of 2014 President's Award in Operational Excellence category. The honor recognizes the effort in successful implementation of all the integrations required to launch My Hire project. I was hired in February of 2012 from a consultant role to an employee hire at Ingersoll Rand. Since then, I have received 3 President's award and a Human Resource Premier Performance Award. At Trane Technologies/recently separated from Ingersoll Rand, I supported over 150 integrations from project delivery, to integration enhancement. Among the key projects I worked on, Oracle to PeopleSoft HRMS 9.0 conversion, implementation of Organization module of Callidus/SAP Commission, Global Hire Implementation.

  • Business Analysis
  • Testing
  • HRIS, System analysis
  • Vendor relations
  • Microsoft Excel, Word, Access, Project
  • Alteryx
  • Data Integration
  • SQL
  • Project Management
  • PowerPoint
  • Business process mapping
  • Business requirements from discovery to documentation
Work History
02/2016 to Current
Sr. Business Analyst It Concepts, Inc. Herndon, VA,
  • Designed Sales Plan Configuration on PeopleSoft HR
  • Analyzed HR and payroll data, created HR event matrix for Implementation of Callidus Organization data
  • Managed end to end testing implementation on Callidus/SAP Commissions. Managed testing, conversion activities, data clean up activities
  • Documented Business requirements
  • Commissions and Incentive plan setup for 4000 users in PeopleSoft
  • Managed communications with HR Solutions Center and district HRBP on annual updates
  • Managed change request
  • Audit Monthly extracts and trouble shoot organizational, accounting , and plan discrepancies
  • Ran Ad hoc Payroll and HR data queries and reports for various analytics projects and for audit
  • Maintained user access reviews for quarterly audit
  • Responsible for all annual Incentive and Commissions plan design changes in PeopleSoft
  • Maintain annual Plan Document Acknowledgement process from initiation to plan acceptance
  • Led Job Code and Incentive related plan assignment analysis to present to leaders to ensure plans are appropriately setup and address any outliers which can lead to financial impact
11/2008 to 01/2016
System Integration Analyst Shift 4 Payments Inc. Morrisville, NC,
  • Integration lead and system administration role for PeopleSoft HRMS
  • Trouble shoot business related issues, Integration issues and
  • Taleo project gathered requirements from subject matter experts and TPA and deployed 10 integrations
  • Designed and tested Integration automation for Callidus application
  • Build a batch schedule and worked with Webmethods and Data Warehouse team
  • Knowledge of system analysis, quality assurance, and integration methodologies
  • Gather requirements and coordinate roll out for Change Request, Design, Documentation, testing and deploy
  • Integration testing for both inbound and outbound files
  • Types of files worked on: flat file, real time syncs and batch processing
  • Created Test Plan and Functional test scripts for most projects
  • Maintained production integration issues, trend analysis on issues and documented recommendations and solutions
  • Worked on Sector Consolidation related projects Lead efforts on gathering Business Requirements for functional documentation, layout and selection criteria
  • Led efforts and presented to business leaders for process improvements and integration solutions
  • Participated in rapid improvement events at Ingersoll Rand
  • Lea efforts on merging oracle to PeopleSoft Functional Documentation for conversion and rolling out to SharePoint repository site with standard format (Global Application Portal)
  • Accomplish most Analysis work mainly using Functional documentation, Vendor Specification, Vendor Plan design Documentation, and also using tools like MS Access, Excel and PeopleSoft Query
  • Attended Ingersoll Rand Product Development Process (IRPDP) project management training framework Attended IT PMO 5 gate process training
  • Participate is quarterly user access review and other audit requirements
05/2005 to 04/2008
Group Benefit Analyst Lowe's Companies, Inc City, STATE,
  • Work with vendors/TPA - improved on communication, billing, and eligibility reconciliation Manage inbound/outbound interface files for 15 vendors
  • Liaison with IT change from proprietary layout of the files to HIPAA 834 file layout
  • Reconciled billing and eligibility discrepancy files calculated and tested benefit rates for Annual Enrollment Implementation of New Health, Life plans and Leave plans
  • Created process flow for Premium Rate Sheet and other communication materials for all locations
  • Developed Q&A contents for the HR Portal Developed queries using Peoplesoft queries, Microsoft Access, Microsoft Excel for multiple purposes- testing rates, testing monthly premium amounts, testing set up, testing Ben Admin Benefit related information roll over
  • Conduct several data clean up/audit initiatives for during implementation of new plans, Ben Admin, Annual Enrollment and, HR Portal
  • Analyzed the Medicare Active and Response file and responsible for set up of new values on the file
  • Research and resolved issues on the Group Benefits Email box Continuously develop and execute process improvements for current as well as new projects
  • Presented New Hire Orientation
Expected in 1990
Bachelor of Science: Business Administration
Purdue University - Fort Wayne, IN,

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