Sr Machine Service Technician resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Professional Summary Seeking a career with a company big or small with the opportunity to advance. Career experience in Warehouse Management, Service Technician, Production Technician in a manufacturing environment. Very motivated in business areas of improvements and technical ability to problem solve. The ability to communicate at any level of management with strong knowledge of Production, Warehouse Management, and Inventory Management. Passionate about accurate data and transactions, learning, developing, continuous improvement and training others.


Core Skills Assembly/Production:

Electrical assembly, Mechanical assembly, Great knowledge with blueprints and schematics. Experience with various hand and power tools.


Super SAP, MRP, ERP user, lead cycle count and data collection. Investigating & reconciliation missing inventory, train new employees on all business transactional software, highly value inventory accuracy.

Shipping/Receiving: Vast experience in UPS, FedEx, DHL and international/domestic shipments with LTL or full trucks. Shipping and Receiving various products, trained employee on shipping and receiving, problem solving quotes and other documentation. Knowledge of all documents needed for local and international trade (invoices, harmonize code, etc.)

Technology/Systems: Microsoft office, proficiency in Excel, SAP, JDE, CRM, CAD programming OM CMM, Great knowledge of Geometric Dimensioning and Tolerance. Career experience with SAP, MRP/ERP systems and very knowledgeable on various reports including shipping and receiving dashboards and interfaces.

Sr Machine Service Technician , 11/2021 - 08/2022
Stratasys City, STATE,

· Maintain and repair assigned equipment on the production floor with routine maintenance information

· Responsible for preventative maintenance, upkeep of equipment through regularly scheduled checks

· Dismantles, adjusts, repairs, and assembles equipment according to layout plans, blueprints, operating, or repair manuals

· Main point of contact for production floor in the areas of equipment operations, installation, maintenance, and applicable training

· Oversee the reliability and uptime issues on equipment to ensure a high level of satisfaction and reliability of prototypes and production parts on 3D printers for customers

· Coordinates administrative activities including resources allocation, installation of new equipment and parts transactions, maintain accurate performance reports on the equipment

· Oversees the reliability and uptime issues on equipment to ensure high level of satisfaction and reliability of prototypes

· Troubleshoot and repair software controlled electro-mechanical systems

· Perform root cause analysis of equipment failure

· Uses test and diagnostic equipment to perform checkouts

· Rebuild manufacturing equipment as required and completes equipment modifications as directed by manufacturing engineers

Warehouse Supervisor / Process Improvement, 12/2016 - 09/2020
Carl Zeiss IMT Corporation City, STATE,
  • Train employee on FedEx, UPS, DHL, and other shipping software including SAP shipping extensions
  • Lead 5S Audit teams and Process improvement projects to eliminate waste
  • Implemented 2 bin Kanban systems for Warehouse and Production floor
  • Reconcile daily missing inventory list
  • Implemented new warehouse layout for better flow and more Lean process
  • Created and implemented two step receiving process
  • Process RA Returns and Credits
  • KPI data for on time delivery, Order Accuracy, and Cycle Count Accuracy
  • Assign daily tasks for team members
Field Service Technician / Senior Production Technician, 09/2010 - 11/2016
Carl Zeiss IMT Corporation City, STATE,
  • Install Coordinate Measuring Machine at customer site
  • Troubleshooting and repairing defective machine at customer site
  • Travel to customer site to preform maintenance and calibration for Coordinate Measuring Machine
  • Created everlasting partnership with customer for supports and upgrades
  • Complete and Managed expense reports
  • Build Coordinate Measuring Machine from blueprint and work process
  • Test and Repair Measuring Probehead Sensors for CMM machine
  • Assemble electronic components with or without blueprint
  • Build and Solder custom cable/wire harness
  • Use various hand and power tools to build CMM machine
  • CAD programming for CMM machine
Inventory Control Associate / Shipping Specialist, 09/2007 - 11/2010
Carl Zeiss IMT Corporation City, STATE,
  • Pick and pack orders for shipping
  • Set up freight trucks and quotes for shipments and pick up
  • Return service parts from field service tech
  • Cycle counted daily inventory list and reconcile difference
Education and Training
General Educational Development Diploma (GED): , Expected in
Minnesota Department of Education - ,

Lean Practitioner Certification

Value Stream Mapping

Lean Manufacturing Simulation

Kaizen Rapid Improvements

Visual Management & 5S Improvement

Intro to 6 Sigma

Import & Export Documentation and Procedures

Harmonized Tariff Schedules

Transportation of Dangerous Goods

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Resume Overview

School Attended

  • Minnesota Department of Education

Job Titles Held:

  • Sr Machine Service Technician
  • Warehouse Supervisor / Process Improvement
  • Field Service Technician / Senior Production Technician
  • Inventory Control Associate / Shipping Specialist


  • General Educational Development Diploma (GED)

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