Talented and accomplished Program Manager and Organizational Change Consultant currently seeking opportunities to lead the delivery of heightened Process Improvement, Strategy Definition, Program Management, and Organizational Change Management initiatives. Significant skills and experience with the successful delivery of complex Program and Project Management initiatives that focus on the delivery of complex Business Process Improvement, Data Analytics and Reporting, Business Strategy Development, Organizational Change Management, Information Technology Development, and Operational Improvement initiatives.
Program and large-project scope, financial, and human resource demand management planning
Direct management of assigned and dotted-line business and technical analysis resources
Project plan development and management
Consultative work to align delivery strategy and project management goals
Executive presentation development and delivery
Risk management and remediation
Analytical and statistical analysis design and delivery
Training / End User Enablement design, development, and delivery
Communication plan development and delivery
Organizational Change Management design and development
Trained and performed in both Agile and Waterfall SDLCs
Six Sigma Black Belt trained
PNC BankSr. Business Systems Analyst | Cleveland, OH | January 2018 - Current
Responsible for formulating systems scope and objectives relative to the organization's business plan to expand their Lending Portfolio.
Responsible for requirements identification and working with testing leads to develop test approach strategies.
Working with varied Line of Business resources for the elicitation and documentation of specific business requirements needed to drive out the development of credit offers to a defined customer or prospect user base.
Leading efforts to document define system design requirements.
Bank of New York MellonSr. Business Analyst / Project Manager | Pittsburgh, PA | April 2017 - December 2017
Worked with team to gather, analyze, document, and validate business requirements for the build out of business processes and reporting tools to address the Financial Risk Reporting business process.
Responsible for the elicitation and documentation of business requirements, from m Line of Business users and subject matter experts, towards the development of financial risk analysis reports and measurements.
Assisting in the operational roll out of all developed tools and processes to support the reporting process to Federal Reserve Bank (FRB) Regulators in support of the combined banks holdings and loan portfolios.
Conducting data mining, data modeling, statistical analysis, business intelligence gathering, trending and benchmarking for current data lots used to produce FFIEC Regulatory Reports for the enterprise.
Medtronic, Integrated Health SolutionsProject Manager | Cleveland, OH | January 2017 - March 2017
Worked with Medtronic Business Partners and MBS Strategy Consultants to execute process improvement programs, in collaboration with Medtronic and UH, to operate the heart-catheterization and electrophysiology labs.
Co-developed and maintained overall program plan and individual project dashboards, including individual project plans, project status reports, risk assessment documentation, stakeholder maps, and estimated costs-benefits analysis.
Conducted process mapping and complex data analytics, in support of project planning, decision making, and execution efforts.
Co-led individual work streams to document and make improvements within the overall business process for the operation of heart-catheterization and electrophysiology labs.
Forest City Realty TrustProgram Project Manager | Cleveland, OH | March 2016 - November 2016
Held responsibilities for the management of multiple active programs and underlying projects.
Managed assigned programs and projects ranging from business transformation and process reengineering to system development, upgrades and enhancements.
Participated in efforts to define new structure for the management, governance, and reporting of project initiatives.
Worked between the IT Project Management Office (PMO) and Operations departments to determine project management, reporting, stakeholder management, and executive report-out requirements.
Participated in the development of a management reporting metrics and visual dashboards to continually track and report on the health of key enterprise initiatives and included projects.
FirstMerit BankSenior Project Manager | Akron, OH | August 2015 - February 2016
Responsible for planning, organizing, scheduling, and controlling overall project activities, including budget and resources, to achieve performance, dollar and time objectives for a given scope of work.
Led organization efforts to implement Enterprise Content Management (ECM) solution, and supporting business processes, for the Commercial Loan provisioning process.
Hyland Software IncorporatedSenior Project Manager | Westlake, OH | October 2014 - July 2015
Responsible for driving solution definition, resource allocation and project direction, team building, budget control, non-conformity resolution, and overall risk management for the implementation of custom software development lifecycle (SDLC) projects.
Held responsibility for planning and coordinating internal and client projects team members toward the definition and implementation of Enterprise Content Management (ECM) technologies and supporting processes.
PNC BankSenior Technical Project Manager / Continuous Improvement Engineer / Six Sigma Black Belt | Cleveland, OH | February 2006 - October 2014
Worked between multiple Lines of Businesses (LOBs), including both System Development and Business Capability teams, towards the development and implementation of technology and organization change initiatives.
Led all project efforts to improve the loan decisioning process for the National City Corporation Private Client group.
Worked extensively with the loan underwriting to conduct detailed data analysis and eliminate non-value-add process steps.
Net effect of effort was a 60% cycle time reduction.