Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • Warner Brothers Entertainment - Burbank, CA Mar'16-Current Scrum Master/ APM Warner Bros.
  • Entertainment Inc.
  • is an American Entertainment Company.
  • As one of the major film studios, it is a division of Time Warner, with its headquarters in Burbank, California.
  • I worked here as a part of 3 projects- Continuous migration from legacy system to new system for user loader, redemption, identity management to OKTA WB Movie All Access app launch in USA and Canada Flixster video app decommission in USA Environment:- Agile Methodology, GAP Analysis, JAD Sessions, JIRA, MS Project, MS Excel, Share Point, Version One, My SQL, UML, MS Visio, Tableau, UAT Roles and Responsibilities:- Analysed the Business Case to understand project needs.
  • Allocate project resources and time constraint.
  • Prepared and analysed AS IS and TO BE in the existing architecture and performed GAP Analysis.
  • Gathered Business and User requirements through JAD sessions, Brainstorming and role playing.
Professional Summary
Waterfall, Agile/Scrum having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing. Assisted the PM in creating Work Break Down (WBS), tracking schedules, budgeting, milestones and evaluating the impact of changes. Strong project management skills including planning and scheduling with experience in eliciting and requirement gathering, gap analysis, risk analysis, effort estimation etc. Experience in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and translating them into functional specifications. Proficient in reviewing Business Requirement Document (BRD), Functional Specification Document (FSD) and System Specification Requirement (SRS). Expertise in Data Analysis, Data Mining, Data Mapping, Data Modelling, Data Migration from OLTP's to OLAP using ETL and Business Process Re- Engineering (BPR). Extensive knowledge of fact-dimensional schemas, OLAP operations such as Roll-up, Drill- down, slice and dice. Created UML Diagrams including Use Cases, Activity Charts, Sequence diagrams, Data Flow Diagrams and ER Diagrams using MS-Visio thus defining the Business Process Model and preparing complex functional requirement documents. Good knowledge of creating SQL Queries for Data Validation and Data Integration. Skilled Scrum Master in facilitating Scrum processes and ceremonies (Backlog Grooming, Sprint Planning, Daily Stand up, Sprint Review and Sprint Retrospective) and handling Scrum artefacts like Burn down Charts, Sprint Backlog, Product Back log, Sprint task list and Impediments List. Proficient in writing User Stories and prioritizing using MOSCOW, Kano Analysis techniques. Efficient in working with the team for estimation of user points using Planning Poker and T- Shirt sizing. Expertise in developing Test cases, Test plans and Test procedures in manual and automated test environments. Experience in applying business analysis tools like - GAP Analysis, SWOT, PESTLE, Impact Analysis, Root Cause Analysis, Cost- Benefit Analysis and Risk Analysis. Collaborated in various types of testing such as User Acceptance testing (UAT), Regression testing, Unit testing, System and Integration testing (SIT), Black Box, Smoke and Sanity testing. Excellent business, analytical, communication, presentation and management, technical and written skills.
  • SDLC Methodologies
  • Hybrid- Waterfall/ Scrum, Waterfall, Agile, Lean- Agile, Just In Time
  • Requirement Management
  • MS Office, JIRA, Requisite Pro
  • Modelling Tools
  • MS VISIO, Mock up Screens, Wireframes
  • Reporting Tools
  • MS Office Suite, Tableau, IBM Cognos, Requisite Pro
  • Databases
  • MY SQL, SQL Server 2005/2008/2012
  • Project Management Tools
  • MS Project, MS SharePoint 2010-2013, JIRA 6.4-6.5, Rally
  • Data Warehousing
  • OLTP, OLAP, Data Marts, Data Mining, Slicing, Dicing, Drill down, Roll Up
  • MS Office Tools
  • MS Word, MS PowerPoint, MS Excel, MS Visio, MS SharePoint, MS Access
  • Testing Tools
  • Languages
  • C, C++, MY SQL, HTML, XML
  • Operating Systems
  • Windows XP, Vista, 7,8, 10; MAC- OS
  • ETL and BI Tools
  • Informatica Power Centre, IBM Cognos
Work History
02/2015 to 01/2016
Sr. Business Analyst & Scrum Master Applied Information Sciences, Inc. Arlington, VA,
  • Analysed high level Business Requirements Document (BRD) and documented Functional Requirement Document (FRD) and System Requirement Specification (SRS) with the help of development team to enhance the legacy system Carried out the entire management responsibilities from cradle to grave of the migration project.
  • Used UML Modelling to create sequence diagram and use case diagram.
  • Developed UI- Mock up Screens, produced Wireframes, Storyboard and prototype to demonstrate the project stake holders, business users to give them insights of the TO BE app.
  • Helped my team on Agile/ Scrum framework, deployed scrum practices and conducted scrum ceremonies.
  • Facilitated team to solve impediments.
  • Managed requirements, bugs and issues using JIRA and tracked the project life cycle.
  • Tracked change requirements and monitored work load schedule.
  • Was an active part of Smoke testing and UAT.
  • Wal-Mart develops the latest technology to connect our stores with the largest data warehouses in the world, as well as define the next generation of Wal-Mart stores.
  • Using enhanced data analytics, we help predict what customers will need and want next.
  • We're streamlining operations and back-room systems in order to increase the agility and responsiveness of Wal-Mart's world-class logistics network.
  • We also built a new inventory system and it included integrating of data from various excel sheets and other data sources, validate them and migrate it into one data base for proper implementation of the new system.
  • Also To reduce a company's cost and expenses, warehousing management was done that concerned with storage, reducing manpower cost, dispatching authority with on time delivery, loading & unloading facilities with proper area, inventory management system etc.
  • Environment:- Hybrid- Waterfall and Agile Methodology, GAP Analysis, JAD Sessions, JIRA, MS Project, MS Excel, Share Point, My SQL, Informatica, IBM Cognos, UML, MS Visio, HP Quality Centre, Tableau, UAT Roles and Responsibilities- Helped to communicate business priorities to the organization to effect business solutions Created and maintained BRD Converted Business Requirements to the Functional Specification Used JIRA for managing requirements Prepared Business Process Models that includes modelling of all the activities of the business from the conceptual to procedural level.
  • Played a substantial role in the process definitions and business and functional requirements gathering, in an effort to develop a practical technology solution for automating sales methodology.
  • Participated in process of preparing verification master plan to describe clearly and concisely the company's philosophy, expectations, and approach to be followed.
  • Met with users to generate and review business test cases.
  • Assisted with/facilitated mapping of "to-be" processes and worked on the gaps of "as-is" to "to-be" processes Proficient in using UML for Business Process Modelling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams and document them using MS Visio for UML Modelling.
  • Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
  • Implemented and monitored Individual Development Plans focusing on total performance, including both quality and productivity.
  • Helped my team on Agile / Scrum framework and deployed scrum practices.
  • Worked with Product Owner for prioritizing product Back log items.
  • Facilitated the team to resolve all the impediments.
  • Empowered teams to self-organize and grow cross functionality.
  • Monitored client expectations through client involvement and communication throughout the lifecycle of the project; educate clients and stakeholders on the benefits and risks associated with the project.
  • Identified and evaluated new tools and processes that will have a benefit to the team.
  • Worked with the Quality Management team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed.

2012 to 2014
Business Analyst/ Scrum Master University Of California Emeryville, CA, India
  • Snap Deal is placed at third position in the list of top 10 e-commerce companies in India.
  • Snap Deal has numerous product categories that include books, mobiles, electronic items, apparels etc.
  • Business wanted to create a data mart for storing data related market opportunities, trend analysis and risks and perform ETL process and Business Intelligence for better understanding of market and decision making process.
  • Environment

2010 to 2012
Business Analyst Cruise Planners Coral Springs, FL, India
  • Worked on two projects one- was about credit card management system related to auth/ settlement file.
  • Second- project was related to capital market focused in fixed income and both the Buy and Sell side of the fixed income trading desk has developed a cross functional perspective with multiple business units and help develop strategic systems to drive improvements in efficiency, quality, compliance, data control/integrity, business intelligence and customer service.
  • Requirements gathering and project lead on initiatives to implement Straight-through processing (STP) for the Asset and Funding Trading Desks integrating data from different sources for data mapping trade tickets on securities and derivatives on the asset and funding desk.
  • Environment

2008 to 11/2009
Jr. Business Analyst Patni Computer Systems Ltd City, STATE, India
  • JRF (Job Requirement File) an internal web-based application developed to manage the job requirement.
  • Some of the functionalities include creating a new job requirement, processing the requirement, hiring an employee and joining formalities and reviewing the offering ratio as compare to market.
  • Environment

02/2016 to Current
Scrum Master, APM Warner Bros Entertainment City, STATE,

Expected in
Bachelors in Engineering:
Ganpat University - ,

Expected in
Certification: Certified Scrum Master
International Scrum Institute - ,
Project Management
Expected in
Master of Science: Project Management
Florida Institute of Technology - ,

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Resume Overview

School Attended

  • Ganpat University
  • International Scrum Institute
  • Florida Institute of Technology

Job Titles Held:

  • Sr. Business Analyst & Scrum Master
  • Business Analyst/ Scrum Master
  • Business Analyst
  • Jr. Business Analyst
  • Scrum Master, APM


  • Bachelors in Engineering
  • Certification
  • Master of Science

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