Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Summary of Experiences
  • Sr. Business Analyst/ Consultant with diverse experience in all aspects of Software Development Life Cycle (SDLC), CMMI best practice, System Development Methodologies, Change Management and QA Test methodologies on various business domains financial, banking and consulting industries.
  • Expertise in facilitating and coordinating Joint Application Development (JAD), Joint Application Requirement sessions (JAR) with exceptional inter-personal and conflict resolving skills.
  • Experience working with various clients, projects, and environments in analyzing systems, identifying business requirements, developing technical requirements, screen mockups, use cases, user stories, requirement traceability matrix and creating QA documentation.
  • Strong knowledge and skills in Agile-SCRUM, Waterfall Development Model, Unified Modeling Language (UML), Software Development Life Cycle (SDLC), Object Oriented Analysis, Business Process and Test Lifecycle.
  • Experience with Agile-SCRUM development processes and tools like Confluence, and Jira, Trello Work extensively with the team to meet the business requirements, create prototypes, and analyze workflow. Strong analytical ability during Functional Testing, Regression Testing and UAT Testing. Self-motivated with strong drive for results and demonstrated ability to work well with others in an integrated team environment.
Technical Skills


  • Tableau, Power BI, Salesforce

Requirement Management Tools

  • JIRA, Confluence, SharePoint
  • Version Controlling/ CM Tools
  • Github, Jenkins

Programming Languages

  • Python, R, SQL, JAVA

Databases/ Database Tools

  • SQL Server, Oracle, SQL Plus, SQL Developer
  • Business Modeling Tools/ Requirement Management Tools
  • MS Visio, DrawIO, JIRA
Professional Experience
04/2020 to Current Sr. Business Analyst Consultant Yahoo! | Chicago, IL,
  • Work closely with the product owner to write proper user stories, refine the product backlog and ensure all prioritized items meet the Definition of Ready (DOR) for upcoming sprints
  • Coach the team to understand and adhere to the Definition of Done (DoD) and Working Team Agreement
  • Collaborate with project manager to track and manage project development process following the Agile/ Scrum-based SDLC process
  • Use JIRA and Confluence to maintain sprint board, SCRUM activities, and associate documentation
  • Effectively communicate and collaborate with external and internal users to analyze information needs and capture functional requirements
  • Develop business process flow diagram and use cases to deliver detailed outlines of the various actors of the system and how they interact with the system
  • Work with product owner and technology team to define detailed user stories with applicable acceptance criteria
  • Work with clients, stakeholders, and business owners to produce requirements, determine feasibility, analyze requirements, and recommend design solution options
  • Manage the product backlog grooming and assist in sprint planning
  • Work with the product owner on user story prioritization before the sprint planning meeting
  • Perform demos for the stakeholders of new functionality that was created in the current sprint
  • Work with the business users and with different levels of management to identify requirements, create use cases and develop functional specifications
  • Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conforming to deadlines
  • Conduct sprint planning based on new and backlogged requirements
  • Delegate tasks and monitor project milestones using MS SharePoint and JIRA
  • Use JIRA to keep track of user stories and PBI’S during the sprint and product backlogs.
10/2018 to 02/2020 Sr. Business System Analyst Morgan Stanley | City, STATE,
  • Detailed product requirements document and product specifications document for brand-new, improved, and legacy applications
  • Interacted with Business Owners, Subject Matter Experts (SMEs), and management team to identify the scope of the project and prepare a Business Requirement Document, use cases, and activity diagrams to develop technical requirements
  • Used JIRA to maintain sprint and agile development processes
  • Helped the team with documentation to make sure SDLC policies and guidelines are maintained
  • Assist Project Managers, Business Owners, Development and Team, to resolve the outstanding issues and action items taken in review meetings
  • Wrote requirements and tracked defects using JIRA
  • Facilitated and managed meeting sessions with Business Owners, Business System Owners, the development team, the testing team, and Process Control
  • Took part in Regression testing, System testing, and User Acceptance Testing
  • Created workflow diagrams to validate the activities in the various Business and Technical Use Cases
  • Worked with users to document UAT test plans
  • Managed UAT and assisted in testing, tracking defects and resolutions
11/2015 to 10/2018 Financial Analyst/ Business Analyst Wells Fargo | City, STATE,
  • Prepared monthly reporting and financial analysis, including explanations of variances to actual, forecast, plan, and prior periods
  • Assisted with monthly, quarterly, and annual financial reporting, as well as variance analysis, including the consolidation of results and analyses for multiple businesses
  • Assisted in preparation of ad-hoc reports and analyses as needed though out the company
  • Assisted in financial data analysis, trending for month-end close, reporting submission and annual budget
  • Processed, validated, maintained, and integrated large data sets from multiple sources and consolidation as well took accountability for data accuracy and integrity across necessary systems
  • Worked closely with IT personnel to identify and maintain source data to further develop reporting capabilities
  • Partnered with leaders from multiple departments to develop reporting tailored to their needs
  • Managed changes to requirements, assessed impacts of changes, and tracked requirements from business case to implemented solution
  • Performed backend testing with the use of SQL queries to verify the integrity of the database
  • Developed and maintained project timelines with necessary project objectives documented
  • Assisted with User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation was in place
  • Performed execution of test cases manually to verify the expected results
  • Worked closely with software developers to isolate, track, and troubleshoot defects
  • Interacted with the QA managers for the regular update of the project
  • Created test cases, executed, and recorded results of test cases using JIRA
Education and Training
Expected in Master of Science | Business Analytics Bentley University, Waltham, MA GPA:
Expected in Bachelor of Science | Accounting and Economics STATE UNIVERSITY OF NEW YORK AT PLATTSBURGH, Plattsburgh, NY GPA:
  • Salesforce Certified Administrator

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    School Attended

    • Bentley University

    Job Titles Held:

    • Sr. Business Analyst Consultant
    • Sr. Business System Analyst
    • Financial Analyst/ Business Analyst


    • Master of Science
    • Bachelor of Science

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