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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

A Goal-oriented Business Analyst with over 7 years of successful experience in eliciting, analyzing, and documenting requirements for business processes and information systems in Financial, Educational, Manufacturing, Security and Healthcare domains. Extremely detail oriented team player with strong analytical, interpersonal, communication and problem-solving skills. Expert in managing multiple projects simultaneously while, executing project deliverables that meet the highest client satisfaction

Skills
  • Experienced in deploying reporting applications into the cloud using the PAAS and IAAS setup in AWS
  • Good listener and strong collaborator between internal and external partners
  • Expert knowledge of SQL and relational database management systems
  • Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook, Visio)
  • Skilled with JIRA, Confluence, Drawio, Gliffy, Slack
  • Familiar with Waterfall and Agile software development methodology
  • Ability to learn quickly in a familiar environment
  • Ability to multi-task and perform effectively under pressure
Experience
Sr Business Analyst, 05/2017 to Current
Advantage Sales And Marketing, LlcAustin, TX,
  • Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories.
  • Monitored projects through the SDLC process using the Agile/SCRUM methodology.
  • Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions and workflow analysis.
  • Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document, Business Requirements Document, Use Cases, Process Flow Diagrams, GUI Interface designs (Mock-up screens)using JIRA, Confluence, drawio.
  • Assisted in developing and documenting Business Requirements, Functional Requirements, and Test Cases for an in house sales reporting application.
  • Created views, aggregation functions and join statements to pull data from database into a report.
  • Worked independently with users to define concepts and clarify Functional and Non-functional requirements on a daily basis.
  • Worked with end-users to interpret the customer business needs and translate them into application and Non-functional requirements.
  • Facilitated the Joint Application Development (JAD), and Requirements Gathering sessions with Stakeholders, SME’s and System Owners in order to capture business rules, processes and system requirements for various projects.
  • Served as the SME for Software Change Request Process (SCR) in order to effectively manage change requests for various applications.
  • Utilized MS Visio to create various flow charts, Use Cases and sequence diagrams to provide detailed outline of the various actors of the system and how the various systems interacted.
  • Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Assisted in developing test plans, test cases and performed User Acceptance Testing (UAT).
  • Traced the functional requirements through the stages of the SDLC to ensure that the requirements were fully implemented.
Business Analyst, 07/2015 to 05/2017
VizientPittsburgh, PA,
  • Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and capture functional requirements for a Business Process Re-engineering project (BPR) project.
  • Worked independently with users to define concepts, clarify Functional and Non-Functional requirements in order to translate them into application and operational requirements.
  • Conducted monthly application review meetings with End Users, to gather and document business needs and translated them into functional requirement document (FRD).
  • Administered Requirement Change Request Process (RCR) and Software Change Requests (SCR) for effectively managing all software change requests.
  • Clarified issues with developers during efforts to validate designs and functional specifications.
  • Provided Business Analysis support and process improvement recommendations and supported the implementation of application enhancement.
  • Assisted in developing and documenting Business Requirements, Functional Requirements, and Test Cases for the promotions validation project.
  • Analyzed user needs and determined requirements to anticipate and resolve issues and find solutions by means of automated systems.
  • Collaborated with project manager in tracking and managing project development process following the Waterfall based SDLC process.
  • Developed business process documentation, supporting documentation which including policies, procedures, references, specific and general instructions, navigation manuals, user guides, job aids and related/required documentation.
  • Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories.
Business Analyst, 12/2012 to 04/2015
VizientAlpharetta, GA,
  • Engage clients to gather software requirements and ensure alignment with development teams.
  • Responsible for preparing Minutes of Meetings, Agendas and other documentation that captured decisions made and provided support to the team throughout all phases of the Software Development Lifecycle (SDLC).
  • Collaborated with developers and subject matter experts (SME’s) to establish technical vision and analyze tradeoffs between usability and performance needs.
  • Utilized Rational Unified Process (RUP) for streamlining the team’s development activities.
  • Worked independently with users to define concepts and clarify Functional and Non-functional requirements on a daily basis.
  • Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories.
  • Facilitated the Joint Application Development (JAD), and Requirements Gathering sessions with Stakeholders, SME’s and System Owners in order to capture business rules, processes and system requirements for various projects.
Education and Training
Doctor of Physical Therapy: , Expected in 2018
Loma Linda University - ,
GPA:
Bachelor of Medical Rehabilitation: , Expected in 2015
Obafemi Awolowo University - ,
GPA:

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School Attended

  • Loma Linda University
  • Obafemi Awolowo University

Job Titles Held:

  • Sr Business Analyst
  • Business Analyst
  • Business Analyst

Degrees

  • Doctor of Physical Therapy
  • Bachelor of Medical Rehabilitation

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