sr business analyst resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Seasoned Business Analyst successful at responding to shifting business needs and priorities in systematic way. Well-versed in operational assessment implementations and conducting functional requirements analysis for businesses of all sizes. Quantitative expert with exceptional speed in analysis of quarterly and annual reports and providing comprehensive syntheses.
Skills
Data analysis
Strategic Planning
Web-Based Reporting Tools
Business Process Mapping
Forecasting and Planning
Operational Assessments
Technical Writing
Microsoft Office Suite
Workflow Analysis
Project Management
Gap analysis
Product development
Work History
Sr. Business Analyst, 09/2020 to Current Act I – Fort Hood, TX,
Advise and provide analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities.
Maintain advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitate identification, research, and analysis of application/IT platform and technology solutions.
Responsible for analyzing and participating in documenting business requirements for application/IT platform and data systems and directing testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes.
Provide input and participate in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform.
Provide work direction and coaching to team members and also provide input on performance and development plans.
Collaborate and exchange information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed.
Grew business analysis team from 15 to 18 employees to support division growth and create robust team by replacing underperforming staff and recommending staff members for permanent roles.
Directed business analysts in executing and delivering various tactical and strategic plans.
Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
Developed diverse reporting packages to meet individual needs of sales, marketing, product management and senior leadership.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
Sr. Technical Lead/ Salesforce Business Analyst, 08/2019 to 09/2020 Abbott Laboratories – Memphis, TN,
Planned and conducted requirements elicitation meetings with business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.
Conducted brainstorming sessions with development team to actively involve them during requirements stage level analysis.
Worked towards preparation of requirements management plan, business and functional requirement documents.
Created data flow diagrams and process flow diagrams to facilitate better system understanding.
Assisted in designing and creation of training material and conducted internal training sessions for business users on Salesforce technology functionalities.
Created new custom objects, assigned fields, designed page layouts, custom tabs and components.
Outlined organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by business.
Designed different custom dashboards for various user groups based on their business functionalities and needs.
Created and deployed several reports for different user profiles based on need in organization.
Designed various types of email templates for auto response to customers.
System analysis was performed addressing new requirements to be developed for increased secure and user-friendly oriented solutions.
High visibility as a liaison between business line, users and development teams through project cycle.
Worked intimately with business domain to gain full knowledge of flow of business
Scheduled JAD sessions with impacted team members.
Conducted GAP analysis by identifying the strategic objectives.
Participated in the UAT and developed test cases for unit testing based on functional specifications.
Collected data for internal users to track interaction between user and system.
Business Analyst, 08/2013 to 07/2019 Value Vends LLC – City, STATE,
Planned and conducted requirements elicitation meetings with business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.
Conducted brainstorming sessions with development team to actively involve them during requirements stage level analysis.
Worked towards preparation of requirements management plan, business and functional requirement documents.
Created data flow diagrams and process flow diagrams to facilitate better system understanding.
Assisted in designing and creation of training material and conducted internal training sessions for business users on Salesforce technology functionalities.
Created new custom objects, assigned fields, designed page layouts, custom tabs and components.
Outlined organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by business.
Designed different custom dashboards for various user groups based on their business functionalities and needs.
Created and deployed several reports for different user profiles based on need in organization.
Designed various types of email templates for auto response to customers.
System analysis was performed addressing new requirements to be developed for increased secure and user-friendly oriented solutions.
High visibility as a liaison between the business line, users and the development teams through project cycle.
Worked intimately with business domain to gain full knowledge of the flow of business
Scheduled JAD sessions with impacted team members.
Conducted GAP analysis by identifying the strategic objectives.
Participated in the UAT and developed test cases for unit testing based on functional specifications.
Collected data for internal users to track interaction between user and system.
Education
Master of Business Administration/PGDM: International Business, Expected in to Balaji Institute of Business Administration - , GPA:
Bachelor of Business Administration: , Expected in to Gujarat University - , GPA:
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