Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Astute Business Analyst with data-driven and technology-focused approach, specializing in healthcare and Finance domain. Come with over 10 years of successful experience in delivering complex data and digital solutions by working across multiple applications and departments.

Expertise in creating user stories, maintaining backlogs and prioritizing work for Agile projects. Hands on working with JIRA and Confluence.

Extensive Experience in projects related to BI analytics, Digital Solutions, Process improvements, systems conversions, Legacy migration and API Integrations. Excellent experience in documenting requirements (Business, System, Functional, Non-Functional), Process Flows, Data mining (SQL), Data analysis, Sequence Diagrams, User Acceptance testing .Motivated to learn, grow and excel.


· Requirement Elicitation

· Requirements Management

· Enterprise (strategy) Analysis


· Use case modelling

· User stories creation

· Quality Assurance

· Building Rest Services

· API Integration

· Future state design

· Data Mapping

· SQL Programming

· Critical thinking, Multitasking abilities, Analytical skills, Planning and Coordination , Excellent Written Communication skills

Work History
12/2020 to Current
Sr. Business Analyst Iqvia Holdings Inc Olathe, KS,
  • Enhanced business process for implementing new technology for better assisting external partners
  • Built library of models and reusable knowledge-base assets to produce consistent and streamlined business enhancement results.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Gathered requirements for retiring sybase product.
  • Documented the design and implementation plan for migrating sybase functionality to new platform.
  • Working towards maintaining data quality by eliminating duplicates efforts and continuously measuring data standards.
  • Analyzed production bugs and documented process improvement measure to minimize the production tickets.
01/2017 to 12/2020
Sr.Business System Consultant Gallagher Mount Laurel, NJ,

Consulting for leading US Banking corporation,

  • Designed and established high level data flow diagram, data standards and naming conventions and evaluated consistency and integrity of model and repository.
  • Defined the UI prototyping for designing the new application for customers.
  • Responsible for creating product backlog , defining Minimal viable feature for each release and prioritizing user stories .
  • Analyze and design new Database structure and relations between the tables.
  • Created FSD document which includes process map for all the user and tech stories.
  • Defined Json specs for the web service integration
  • Defined and implemented a new SDLC process for the creation of requirements and supporting documentation, resulting in an 80% reduction of defects during development.
  • Understand the ETL flow, design the flow and document the design specifications using Microsoft SSIS to perform ETL from flat files into SQL databases
  • Reduced defect rate 40% by recommending and training QA testing team within 3 months to improve quality of programming, reduce defects and improve UA testing results.
08/2010 to 08/2016
Business Analyst Assurant Solutions City, STATE,

Consulted for leading US Insurance firm,

  • Actively interacted with business stakeholders for requirement elicitation, requirement management plan, defining business rules.
  • Meticulously worked with Project managers to ensure all teams are engaged, Timelines are correctly devised, and financials are being spent as per forecast and summarizing the events and issues in the project for reporting up the hierarchy
  • Created "As-Is Business Models", by meeting with subject matter experts from claims, finance, customer service, and marketing departments
  • Actively involved in pulling out adhoc / automated reporting for business use.
  • Prepared Nonfunctional requirement specifications (NFRS) for Reliability, Usability, Security, Performance, Scalability, Authentication, Availability, Supportability, Infrastructure Requirements
  • Collaborated on all stages of systems development lifecycle from requirement gathering to production releases.
  • Prepared a GAP Assessment analysis document for each application and classify the gaps into various categories. Each gap will be classified based on multiple factors like criticality & completeness
Expected in 06/2010
Bachelor of Engineering: Computer Science
Madhya Pradesh - India,

· LOMA Level 1 certified (Cleared LOMA 280 and LOMA 290)

· Business Analyst Training (IIBA Endorsed Course)

· IBM Certified in DB2 Fundamentals

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School Attended

  • Madhya Pradesh

Job Titles Held:

  • Sr. Business Analyst
  • Sr.Business System Consultant
  • Business Analyst


  • Bachelor of Engineering

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