Spherion - Human Resources Assistant Resume Example
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SPHERION - HUMAN RESOURCES ASSISTANT
www.maryjoesjewelry.com|www.clericalcompanions.com
Professional Summary
Looking for a career as an experienced Virtual Assistant or Office Administrator. I have 25 years of experience prioritizing multiple tasks that require prompt solutions. Talented problem-solver able to manage workload while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming while creating an upbeat workplace environment.
Skills
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Work History
Spherion - Human Resources Assistant | 01/2002 to 01/2003
Endra Life Sciences Inc - Ann Arbor , MI
Endra Life Sciences Inc - Ann Arbor , MI
- Delivered friendly assistance with new hires throughout the interviewing and hiring process.
- Answered and directed 75 outbound and inbound phone calls per day.
- Recruited and screened qualified potential employees.
- Served as company representative at job fairs to promote company objectives.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Resolved employment-related disputes through proactive communication.
- Performed initial client assessment and analysis to begin research process.
- Copied, logged and scanned supporting documentation.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Managed employee exit interviews and paperwork.
- Provided backup payroll, if needed.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Supported Chief Operating Officer with daily operational functions.
- Responded to customer requests via telephone and email.
- Analyzed departmental documents for appropriate distribution and filing.
- Direct wired Windows 10 PC22 inch PC Monitor wired AT&T single-line phone system dedicated to home office AGPtEK Corded Telephone with Headset & Dial-pad for house call center Noise Cancellation Dedicated home office removed from exterior noise and distractions.
- Current/Former Clients/Employers:.
- Hope Wrinkler - President: 233 North Main Properties: Greenville SC (Former Supervisor):864-232-8301.
Office Administrator | 07/2007 to 05/2012
Sign Crafter's USA - City , STATE
Sign Crafter's USA - City , STATE
- Greeted customers and visitors in-person and via telephone calls
- Answered telephone inquiries from clients, vendors and the public
- Oversaw inventory and office supply purchases
- Coordinated board and committee meetings, including schedules and information preparation and distribution
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation
- Processed accounts receivable and accounts payable
- Complied annual recommendations for end of fiscal year budgets
- Oversaw daily office operations for staff of 27 employees
- Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping
- Composed and drafted all outgoing correspondence and reports for managers
- Negotiated pricing with vendors regarding wholesale billing and marketing procedures
- Maintained a clean reception area, including lounge and associated areas
- Liaised with vendors to order and maintain inventory of office supplies
- Prepared meeting minutes and edited subcontractor proposals, project punch-list, transmittal's and memorandums for organizational support
- Organized all new hires, security and temporary paperwork
- Compiled company information and related material and distributed it to candidates
- Served as corporate liaison between the finance, IT and marketing department
- Reduced overhead by taking on more responsibility with creative and administrative projects
- Wrote professional memorandum, letters and marketing copy
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
Beauty Supply - Sales Associate | 07/2013 to Current
King's - City , STATE
King's - City , STATE
- Greet customers and ascertained customers' needs
- Answered questions regarding store's merchandise
- Direct individuals to merchandise locations
- Develop positive customer relationships through friendly greetings and excellent service
- Prepare merchandise for sales floor
- Follow latest market trends
- Demonstrate use, care of merchandise
- Organize racks and shelves to maintain visual appeal of store
- Keep work areas clean/ neat
- Suggest accessories along with complementary purchases
- Monitor entrances, exits for signs of theft
- Train and serve as peer coach for new sales associates
- Propose innovative marketing ideas
- Prioritize and complete wide range of tasks each shift
- Work collaboratively in team environment
- Prepare sales slips, sales contracts
- Maintain adherence to all company protocols
- Verify that all customers received receipts for purchases
- Report incidents to management
- Help customers with questions, problems or complaints in person and via telephone
- Stock shelves with supplies/organize displays
- Provide customers with exceptional care as well as attention
Clerical Companions - Small Business Owner | 01/2017 to Current
Owner - City , STATE
Owner - City , STATE
- Current clients: Cecil's Shoe Repair, and MaryJoe's Custom Designs, and Angelo's Painting Services
- Streamline bookkeeping procedures to increase efficiency and with high levels of accuracy
- Track financial progress by creating quarterly and yearly balance sheets
- Reconcile company bank, credit card and line of credit accounts
- Introduce new and efficient accounting, financial, and operation procedures
- Analyze and researched reporting issues to improve accounting operations procedures
- Prepare financial statements for accountant
- Established Web-site design and Branding
- Email monitoring and Client engagement
- Produced ad hoc reports and documents for senior team members
- Attended company seminars to increase understanding and knowledge of products
- Designed detailed business plans to outline finances, goals, and operations of company
- Recommended improvements to customers and demonstrated potential cost reductions and process improvements
- Set and administered annual operating budget, consistently maintaining controls and preventing overages
- Prepared sales engineering reports by collecting, analyzing, and summarizing sales information and application trends
- Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise
Education
Greenville Technical College - City | Associate of Applied ScienceComputer Technology and Website Design, Business Administration, 2006
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Resume Overview
School Attended
- Greenville Technical College
Job Titles Held:
- Spherion - Human Resources Assistant
- Office Administrator
- Beauty Supply - Sales Associate
- Clerical Companions - Small Business Owner
Degrees
- Greenville Technical College - City | Associate of Applied Science
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