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Spherion - Human Resources Assistant Resume Example

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SPHERION - HUMAN RESOURCES ASSISTANT
www.maryjoesjewelry.com|www.clericalcompanions.com
Professional Summary

Looking for a career as an experienced Virtual Assistant or Office Administrator. I have 25 years of experience prioritizing multiple tasks that require prompt solutions. Talented problem-solver able to manage workload while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming while creating an upbeat workplace environment.

Skills
  • Administrative and Clerical; email marketing, event planning, faxing, filing, file management, inventory, mail, meetings, Microsoft Office, office, Windows, performance management, personnel, multi-line phone system, presentations, proposals, reception, reporting, research, safety, sales, shipping, travel arrangements, web-site design, word processing
  • Accounting and Bookkeeping; accounts payable, accounts receivable, bookkeeping, balance sheets, billing, budgets, credit checks, financial database management, general ledger, receipt organization, financial statements, invoicing, payroll
  • Customer services, Customer relations, customer inquiries and communications, Call Center
  • Database management, database entry, document management, documentation, spreadsheet,
  • Effective planning, meeting planning/set-up and scheduling
  • HR policies, hiring practices, Background and credit checks
Work History
Spherion - Human Resources Assistant | 01/2002 to 01/2003
Spherion Staffing LLC. - Greenville, SC
  • Delivered friendly assistance with new hires throughout the interviewing and hiring process.
  • Answered and directed 75 outbound and inbound phone calls per day.
  • Recruited and screened qualified potential employees.
  • Served as company representative at job fairs to promote company objectives.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Resolved employment-related disputes through proactive communication.
  • Performed initial client assessment and analysis to begin research process.
  • Copied, logged and scanned supporting documentation.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Managed employee exit interviews and paperwork.
  • Provided backup payroll, if needed.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Supported Chief Operating Officer with daily operational functions.
  • Responded to customer requests via telephone and email.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Direct wired Windows 10 PC22 inch PC Monitor wired AT&T single-line phone system dedicated to home office AGPtEK Corded Telephone with Headset & Dial-pad for house call center Noise Cancellation Dedicated home office removed from exterior noise and distractions.
  • Current/Former Clients/Employers:.
  • Hope Wrinkler - President: 233 North Main Properties: Greenville SC (Former Supervisor):864-232-8301.
Office Administrator | 07/2007 to 05/2012
Sign Crafter's USA - Greenville, SC
  • Greeted customers and visitors in-person and via telephone calls
  • Answered telephone inquiries from clients, vendors and the public
  • Oversaw inventory and office supply purchases
  • Coordinated board and committee meetings, including schedules and information preparation and distribution
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation
  • Processed accounts receivable and accounts payable
  • Complied annual recommendations for end of fiscal year budgets
  • Oversaw daily office operations for staff of 27 employees
  • Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping
  • Composed and drafted all outgoing correspondence and reports for managers
  • Negotiated pricing with vendors regarding wholesale billing and marketing procedures
  • Maintained a clean reception area, including lounge and associated areas
  • Liaised with vendors to order and maintain inventory of office supplies
  • Prepared meeting minutes and edited subcontractor proposals, project punch-list, transmittal's and memorandums for organizational support
  • Organized all new hires, security and temporary paperwork
  • Compiled company information and related material and distributed it to candidates
  • Served as corporate liaison between the finance, IT and marketing department
  • Reduced overhead by taking on more responsibility with creative and administrative projects
  • Wrote professional memorandum, letters and marketing copy
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
Beauty Supply - Sales Associate | 07/2013 to Current
King's - Greenville, SC
  • Greet customers and ascertained customers' needs
  • Answered questions regarding store's merchandise
  • Direct individuals to merchandise locations
  • Develop positive customer relationships through friendly greetings and excellent service
  • Prepare merchandise for sales floor
  • Follow latest market trends
  • Demonstrate use, care of merchandise
  • Organize racks and shelves to maintain visual appeal of store
  • Keep work areas clean/ neat
  • Suggest accessories along with complementary purchases
  • Monitor entrances, exits for signs of theft
  • Train and serve as peer coach for new sales associates
  • Propose innovative marketing ideas
  • Prioritize and complete wide range of tasks each shift
  • Work collaboratively in team environment
  • Prepare sales slips, sales contracts
  • Maintain adherence to all company protocols
  • Verify that all customers received receipts for purchases
  • Report incidents to management
  • Help customers with questions, problems or complaints in person and via telephone
  • Stock shelves with supplies/organize displays
  • Provide customers with exceptional care as well as attention
Clerical Companions - Small Business Owner | 01/2017 to Current
Owner - Greenville, SC
  • Current clients: Cecil's Shoe Repair, and MaryJoe's Custom Designs, and Angelo's Painting Services
  • Streamline bookkeeping procedures to increase efficiency and with high levels of accuracy
  • Track financial progress by creating quarterly and yearly balance sheets
  • Reconcile company bank, credit card and line of credit accounts
  • Introduce new and efficient accounting, financial, and operation procedures
  • Analyze and researched reporting issues to improve accounting operations procedures
  • Prepare financial statements for accountant
  • Established Web-site design and Branding
  • Email monitoring and Client engagement
  • Produced ad hoc reports and documents for senior team members
  • Attended company seminars to increase understanding and knowledge of products
  • Designed detailed business plans to outline finances, goals, and operations of company
  • Recommended improvements to customers and demonstrated potential cost reductions and process improvements
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages
  • Prepared sales engineering reports by collecting, analyzing, and summarizing sales information and application trends
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise
Education
Greenville Technical College - Greenville, South Carolina | Associate of Applied ScienceComputer Technology and Website Design, Business Administration, 2006
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Resume Overview

Companies Worked For:

  • Spherion Staffing LLC.
  • Sign Crafter's USA
  • King's
  • Owner

School Attended

  • Greenville Technical College

Job Titles Held:

  • Spherion - Human Resources Assistant
  • Office Administrator
  • Beauty Supply - Sales Associate
  • Clerical Companions - Small Business Owner

Degrees

  • Greenville Technical College - Greenville, South Carolina | Associate of Applied Science

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