Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

My target job is one that is in state government if possible to maintain my retirement, however if that is not possible, I would like something in retail management. Before working in education, I had many retail jobs and enjoyed working with my customers and making loyal customers everywhere I worked. Because of my age and the way I was trained as a child, I have a tremendous work ethic that I am very proud of and for which I have received many accolades.

I have been assisting special needs children for 20 years. In that time I have received specialized training on behaviors dealing with Downs Syndrome and Autism as well Spina Bifida ,Cerebral Palsy ,Muscular Dystrophy and genetic anomalies in children. I have also been trained on special equipment for children without speech.

My job has also required other duties as assigned such as working the front office and switchboard, taking children to jobs outside of school and working as a job coach for children with disabilities. Adept at organization and communications skills. Before being in education, I had jobs in management in several retail businesses. I have been a manager and assistant manager. I enjoy retail work and working to satisfy my customers. I would enjoy a position in management but I know that i must prove myself and often earn it.

  • Formal presentation skills
  • School policies enforcement
  • Gathering information
  • Information gathering and analytics
  • Cognitive behavioral therapy
  • School operations
  • Regulatory enforcement
  • Performing diagnostics
  • Enforcing safety protocols
  • Workforce management
  • Information gathering/organization
  • Cultivated customer rapport to gather project scope and deliver completion follow-up to identify issues for corrective action
  • Performance issue diagnosis
  • Employee performance monitoring
  • Distributing information
  • Optimizing organizational performance
Work History
03/2016 to Current
Special Education Paraprofessional Prairie Band Potawatomi Nation Mayetta, KS,
  • Documented student behaviors, interventions and results to assist lead teacher
  • Kept learning environments focused, inclusive and supportive at all times
  • Met with team of professionals from different disciplines to implement comprehensive action plan
  • Maintained student safety in classroom and outside environments
  • Collaborated with teachers to gather and distribute materials and help with classroom and workload management
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques
  • Oversaw groups of up to 30, students at school and off-site locations, maintaining optimal safety and security
  • Monitored 10-20 students on field trips by overseeing various tasks, including roll call, to keep youths safe in public settings
  • Provided diverse assistance to teachers, including clerical support, classroom management and document coordination
  • Maintained positive attitude and affirmatively communicated with each student
  • Administered tests to class and graded papers
  • Led activities that developed students' physical, emotional and social growth
  • Collaborated with teacher to create customized classroom environment that was integral to students' needs
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals
08/1997 to 03/2015
Special Education Paraeducator Providence Health & Services Snohomish, WA,
  • Kept learning environments focused, inclusive and supportive at all times
  • Built and maintained effective communication and relationships with students, teachers, support staff and parents
  • Worked cooperatively with students of various culturally diverse backgrounds and learning styles
  • Increased proficiencies by attending professional developmental workshops on learning goals, classroom management, student motivation and engaging learning activities
  • Administered tests to class and graded papers
  • Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals
  • Supported teacher in development of individual learning strategies
  • Documented student behaviors, interventions and results to assist lead teacher
  • Implemented lessons initiated by teacher or related services personnel
  • Alerted instructor to student behavior or issues that needed to be addressed
  • Met with team of professionals from different disciplines to implement comprehensive action plan
  • Provided student support through special accommodations, extra assistance and assessments
  • Maintained positive attitude and affirmatively communicated with each student
  • Assisted in instructional processes by communicating perceptions of student progress and needs to teacher
  • Accompanied students to restroom, on field trips, to cafeteria and to playground
  • Maintained student safety in classroom and outside environments
  • Played essential role in delivering individualized services and supporting instruction
  • Oversaw class of eight to ten students when instructor was out of room
  • Provided diverse assistance to teachers, including clerical support, classroom management and document coordination
  • Advised the instructor regarding student behavior or issues that required immediate addressing
  • Created and distributed instructional materials for group and one-on-one use
  • Affirmatively communicated and promoted positive attitudes with every student
  • Collaborated with the teacher to develop effective, individualized learning strategies
  • Transported non-ambulatory students throughout campus facilities
  • Communicated with parents to report on academic and behavioral performance and deliver suggestions to implement at home to reinforce positive habits developed at school
  • Provided support to the students through specialized accommodations, extra assistance and educational assessments
  • Assisted special education instructors in identifying and meeting students' individual needs
  • Supervised test taking and graded papers
  • Escorted students to the restroom, to the cafeteria, outside and on field trips
  • Administered coursework devised by teachers according to lesson plans
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required
  • Engaged and supported students with differing learning styles and cultural backgrounds
  • Instructed students with varying abilities and needs in alignment with IEP objectives while delivering personalized and small group lessons
  • Worked with both groups and individuals to provide instruction in mathematics, reading, science and history
  • Aided disabled students in using restroom facilities
  • Met one-on-one with autism students, utilizing customized behavioral plans
  • Supervised students awaiting after-school transportation and assisted students boarding and exiting school bus daily
  • Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions
  • Managed class of 8 to 10 students when teacher stepped out of room
  • Provided instruction consulting services to colleagues and individual instruction to students
  • Completed documentation on student behaviors, interventions and results
  • Provided students with personalized educational, behavioral and emotional support
  • Coordinated with teachers to support instruction implementation through students' specific needs and progress evaluations
  • Provided special attention to individuals needing extra academic or behavioral guidance during classes
  • Utilized curriculum with life-based approach
  • Prepared visual aids, equipment and classroom displays
  • Coached students on speech patterns using Augmentative/Alternative Communication methods
  • Created safe and nurturing environment focused on students to ensure quality learning experiences
  • Fostered positive relationships with students, parents and personnel to facilitate program growth and ensure positive learning outcomes
  • Amplified knowledge in classroom management, student engagement, activity planning and student goal setting through continuing education courses
  • Met with parents about student needs to garner additional support
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination
  • Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment
  • Led lessons on 5 to 6 subjects to classes averaging 8 to 10 special needs students with Down syndrome, autism spectrum disorders and other developmental disorders and genetic disabilities
  • Spoke with parents to discuss student progress and coordinate meetings
  • Worked in tandem with teacher to develop customized classroom environment conducive to students' needs
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students
07/1996 to 05/1998
Head of Laser Cartridge Dept Ky Industries For The Blind. City, STATE,
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Trained and guided team members to maintain high productivity and performance metrics
  • Performed weekly reviews assessing each employee's performance and developed improvement plans
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Provided management with feedback regarding employee performance and training needs
  • Prepared quotes for new products and services and composed budgets
  • Conducted monthly inventories of raw materials and components on work floor
  • Increased operational efficiency by developing improved filing systems for confidential client records and reports
  • Hired, trained and mentored staff to maximize effectiveness
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Maximized performance by monitoring daily activities and mentoring team of ten to fifteen associates
  • Improved profit margins by streamlining operations and workflow and negotiating new vendor contracts for materials and supplies
  • Maintained industry knowledge through continuing education, training and monitoring of industry publications
  • Delivered software demonstrations to sales prospects and arranged focus groups to evaluate and support ongoing product development
  • Escalated identified risk issues, challenges and trends to senior management and delivered risk-related documents for audit and regulatory exams
  • Managed intercompany material transfers across program repair facilities, and monitored through pick, inspect, pack and ship processes
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions
  • Consistently provided exceptional service and attention to customers and stakeholders
  • Created agenda, materials and communications for team meetings
  • Earned good attendance record and built reputation for being on time and ready to work
  • Improved operations by working with team members and customers to find workable solutions
  • Developed cost-savings and new solutions to existing problems through persistent research and innovation
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Performed site evaluations, customer surveys and team audits as part of quality assurance program
Expected in 05/1977
High School Diploma:
Harlan Independent High School - Harlan County,Kentucky,

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Resume Overview

School Attended

  • Harlan Independent High School

Job Titles Held:

  • Special Education Paraprofessional
  • Special Education Paraeducator
  • Head of Laser Cartridge Dept


  • High School Diploma

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