Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I am skilled at coordinating busy offices and maintaining professionalism in stressful situations. . Adept at collecting patient information, maintaining efficient office and coordinating with medical professionals. I have extensive knowledge of specified needs and commitment to patient happiness. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. I am patient-oriented Orthodontic Assistant with over 16 years of experience working in the dental health field. Adept at working alongside orthodontists and providing logistical support with patient care and procedures. I am Exceptionally skilled at patient care. A Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Record preparation
  • Tool Retrieval
  • HIPAA Compliance
  • Patient Safety
  • Dental office administration
  • Insurance billing
  • Patient intake procedures
  • Talent Development
  • Schedule Coordination
  • Technical documents comprehension
  • MS Office
  • Casts
  • Scheduling
  • Appointment Setting
  • X-Rays
  • Patient data gathering
  • Strong manual dexterity
  • Dental staff assistance
  • Team Leadership
  • Telemarketing Expertise
  • Communications
  • Customer service
Work History
10/2019 to 05/2021
Administrative Coordinator Specialist Department Of Veterans Affairs Redding, CA,
  • Helped Orthodontist complete routine and advanced procedures by preparing patients and instruments for expected needs
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
  • Cleaned and sterilized instruments between patients to protect from infection risks
  • Educated patients on postoperative care, including how to protect dental work and boost healing
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth
  • Set up all examination rooms and sterilized equipment and instruments and ensured appropriate tray setup is maintained
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage
  • Performed administrative duties, including appointment setting and follow up calls
  • Poured and shaped molds from impressions and trimmed molds in grinder
  • Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
  • Typed patient data into computer system using Dolphin and Orthotrac while following privacy laws and maintaining high level of accuracy
02/2013 to 09/2019
Ordering and Inventory Supervisor Advanced Orthodontics City, STATE,
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
  • Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
  • Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences
  • Developed team communications and information for staff meetings
  • Maintained excellent attendance record, consistently arriving to work on time
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
  • Checked prices and calculated totals for accurate invoice processing
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Interpreted management directives to define and document administrative staff processes
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
06/2011 to 03/2017
Lead Dental Assistant Complete Mobile Dentistry, USA Armed Forces City, STATE,
  • Collaborated with store manager to maintain daily operations.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Interviewed, hired and trained new employees for dental exam position.
  • Oversaw talented team of 10 dental examiners and Dentists by actively communicating project information, remedying issues and delivering positive feedback.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Repaired dental exam equipment to keep jobs moving smoothly, informing corporate department of major machinery failures.
  • Set overall vision and provided team leadership.
Education
Expected in
: Nursing
Arapahoe Community College - Littleton, CO,
GPA:
Expected in 06/2003
Highschool Diplo3: General Studies
Rangeview High School - Aurora, CO
GPA:
Expected in 05/2003
Certificate : Medical Preparation
Pickens Technical College - Aurora, CO
GPA:
Certifications
  • Certified Orthodontic Assistant (COA)
  • First Aid/CPR Certified
  • Xray Certified

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average

resume Strength

  • Formatting
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Arapahoe Community College
  • Rangeview High School
  • Pickens Technical College

Job Titles Held:

  • Administrative Coordinator Specialist
  • Ordering and Inventory Supervisor
  • Lead Dental Assistant

Degrees

  • Highschool Diplo3
  • Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: