Speacialized Orthodontic Assistant Resume Example All About Braces

SPEACIALIZED ORTHODONTIC ASSISTANT

Professional Summary

Organized Patient Service Representative with 16 years of experience in healthcare. Government contacted dental lead. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. . Adept at collecting patient information, maintaining efficient office and coordinating with medical professionals. Extensive knowledge of specified needs and commitment to patient happiness. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in microsoft word and excell spreadssheet. Patient-oriented Orthodontic Assistant with over 16 years of experience working in the dental health field. Adept at working alongside orthodontists and providing logistical support with patient care and procedures. Exceptionally skilled at patient care and exceptional customer service. Knowledgeable and dedicated customer service professional with extensive experience in health care industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills

Record preparation
Tool Retrieval
HIPAA Compliance
Patient Safety
Dental office administration
Insurance billing
Patient intake procedures
Talent Development
Schedule Coordination
Technical documents comprehension
MS Office

Casts
Scheduling
Appointment Setting
X-Rays
Patient data gathering
Strong manual dexterity
Dental staff assistance
Team Leadership
Telemarketing Expertise
Communications
Customer service

Work History

Speacialized Orthodontic Assistant10/2019 to Current
All About Braces, Aurora, CO

Helped Orthodontist complete routine and advanced procedures by preparing patients and instruments for expected needs
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
Cleaned and sterilized instruments between patients to protect from infection risks
Educated patients on postoperative care, including how to protect dental work and boost healing
Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations
Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk
Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth
Set up all examination rooms and sterilized equipment and instruments and ensured appropriate tray setup is maintained
Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage
Performed administrative duties, including appointment setting and follow up calls
Poured and shaped molds from impressions and trimmed molds in grinder
Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
Typed patient data into computer system using Dolphin and Orthotrac while following privacy laws and maintaining high level of accuracy
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety

Lead Dental Assistant06/2011 to Current
Complete Mobile Dentistry, Aurora, CO

Collaborated with store manager to maintain daily operations.
Enhanced training programs to strengthen employee knowledge and promote new managers from within.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Oversaw and optimized work of 10 dental professionals performing high-quality exam work.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Delegated tasks to others on grooming team.
Conducted scheduled and impromptu evaluations to assess work performance.
Interviewed, hired and trained new employees for dental exam position.
Identified individual employee's unique work styles and adapted management methods.
Oversaw talented team of 10 dental examiners and Dentists by actively communicating project information, remedying issues and delivering positive feedback.
Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
Analyzed equipment breakdowns using various troubleshooting methods.
Maintained compliance with company policies, objectives and communication goals.
Repaired dental exam equipment to keep jobs moving smoothly, informing corporate department of major machinery failures.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Set overall vision and provided team leadership.
Audited and documented all processes and procedures for new accounts department.

Orthodontic Assistant02/2013 to 09/2019
Advanced Orthodontics, Aurora, CO

Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences
Developed team communications and information for staff meetings
Maintained excellent attendance record, consistently arriving to work on time
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
Checked prices and calculated totals for accurate invoice processing
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
Oversaw appointment scheduling and itinerary coordination for both clients and personnel
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
Interpreted management directives to define and document administrative staff processes
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies

Education

Highschool Diplo3: : General Studies , 06/2003

Rangeview High School - Aurora, CO

Certificate : : Medical Preparation , 05/2003

Pickens Technical College - Aurora, CO

Nursing

Arapahoe Community College - Littleton, CO

Certifications

Certified Orthodontic Assistant (COA)
First Aid/CPR Certified
Xray Certified

Resume Overview

Companies Worked For:

All About Braces
Complete Mobile Dentistry
Advanced Orthodontics

School Attended

Rangeview High School
Pickens Technical College
Arapahoe Community College

Job Titles Held:

Speacialized Orthodontic Assistant
Lead Dental Assistant
Orthodontic Assistant

Degrees

Highschool Diplo3 : General Studies , 06/2003
Certificate : Medical Preparation , 05/2003
Nursing

Speacialized Orthodontic Assistant Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes