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Detailed oriented merchandiser and sourcing associate from a Global supply chain background with progressive experience in a fast-paced corporate environment. Handling merchandising projects and effectively liaising with buyers, analysts, and suppliers to ensure delivery / procurement of supplies in a timely manner. Sourcing associate with 5 years of successful experience in vendor management and product management . Recognized consistently for performance excellence and contributions to success in clothing Indcustry. Strengths in working in fast paced corporate environment and [Skill] backed by training in [Area of study].
Dedicated soucing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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- Working as a Sourcing Manager based in Addis Ababa, Ethiopia for Denim, Outwear, accessories and swimwear group.
- Responsibilities:.
- Managed the day-to-day global sourcing operations and working effectively with cross- functional partners at overseas offices and vendors.
- Maintained seasonal production calendar to ensure deadlines are met.
- Liaised with internal and external stakeholders to identify and leverage contract value opportunities.
- Collaborated with strategic partners to develop and manage key performance indicators and quality assurance processes.
- Managed and developed relationships with suppliers to attain maximum cost efficiency and leverage buying power.
- Collaborated with hiring managers to identify department hiring needs, recruitment sources and qualified applicants.
- Calculated and reported actual and projected weekly shipment by product categories.
- Worked as a merchandiser based in Ethiopia for Dress furnishing group with annual total volume of $7 million and expected growth over next couple of years.
- Responsibilities:.
- Monitored and analyzed production status and adhered to the committed finished good delivery.
- Tracked and recapped Kep Performance Indicators (KPI) with corrective action plan.
- Interviewed and worked closely with vendors to acquire and develop desired products.
- Established strong vendor relationships to maintain and support business.
- Negotiated prices, discount terms and all transportation arrangements for merchandise.
- Developed partnerships with internal groups such as packaging, visual and e-commerce.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
- Created activities and engagements to enhance customer experience, knowledge and patronage.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Developed and implemented standards for staff to provide consistent service to customers.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Liaised between customers and organization with particular focus on working with sales department.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Used internal software to process reservations, check-ins and check-outs.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Prepared weekly employee work schedules for team members.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Monitored office supplies by checking inventory and placing orders.
Addis Ababa University - Addis Ababa, Ethiopia,
- Received intensive training at PVH Corp Head office located in New York and PVH Cairo for a total period of 4 months.
- During this period, I have shadowed different divisions which fall through the supply chain including raw materials, demand planning, design, sales, visual marketing, and corporate social responsibility.
- On boarded at The Children's Place Head office located in New Jersey for 3 weeks.
- During this period, I participated in costing meetings, production follow up meetings and received trainings which exposed me to different division of children apparel.
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School Attended
- Addis Ababa University
Job Titles Held:
- Sourcing Manager
- Merchandiser
- Customer Relations Manager
- Front Desk Receptionist
Degrees
- Bachelor of Science
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