Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Detailed oriented merchandiser and sourcing associate from a Global supply chain background with progressive experience in a fast-paced corporate environment. Handling merchandising projects and effectively liaising with buyers, analysts, and suppliers to ensure delivery / procurement of supplies in a timely manner. Sourcing associate with 5 years of successful experience in vendor management and product management . Recognized consistently for performance excellence and contributions to success in clothing Indcustry. Strengths in working in fast paced corporate environment and [Skill] backed by training in [Area of study].

Dedicated soucing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Cost Reduction Initiatives
  • Negotiation Strategies
  • Reporting knowledge
  • Vendor sourcing
Work History
05/2019 to 10/2020
Sourcing Manager Acco Brands Washington, WA,
  • Working as a Sourcing Manager based in Addis Ababa, Ethiopia for Denim, Outwear, accessories and swimwear group.
  • Responsibilities:.
  • Managed the day-to-day global sourcing operations and working effectively with cross- functional partners at overseas offices and vendors.
  • Maintained seasonal production calendar to ensure deadlines are met.
  • Liaised with internal and external stakeholders to identify and leverage contract value opportunities.
  • Collaborated with strategic partners to develop and manage key performance indicators and quality assurance processes.
  • Managed and developed relationships with suppliers to attain maximum cost efficiency and leverage buying power.
  • Collaborated with hiring managers to identify department hiring needs, recruitment sources and qualified applicants.
  • Calculated and reported actual and projected weekly shipment by product categories.
12/2015 to 05/2019
Merchandiser Gulf Distributing Company Alexandria, AL,
  • Worked as a merchandiser based in Ethiopia for Dress furnishing group with annual total volume of $7 million and expected growth over next couple of years.
  • Responsibilities:.
  • Monitored and analyzed production status and adhered to the committed finished good delivery.
  • Tracked and recapped Kep Performance Indicators (KPI) with corrective action plan.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Established strong vendor relationships to maintain and support business.
  • Negotiated prices, discount terms and all transportation arrangements for merchandise.
  • Developed partnerships with internal groups such as packaging, visual and e-commerce.
05/2013 to 10/2015
Customer Relations Manager Education First Honolulu, HI, United States
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
  • Created activities and engagements to enhance customer experience, knowledge and patronage.
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Developed and implemented standards for staff to provide consistent service to customers.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.
  • Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
  • Organized daily workflow and assessed appropriate staffing to provide optimal service.
  • Liaised between customers and organization with particular focus on working with sales department.
03/2012 to 04/2013
Front Desk Receptionist Black Butte Ranch Sisters, OR,
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Used internal software to process reservations, check-ins and check-outs.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Prepared weekly employee work schedules for team members.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Monitored office supplies by checking inventory and placing orders.
Expected in 07/2015
Bachelor of Science: Civil Engineering
Addis Ababa University - Addis Ababa, Ethiopia,
  • Received intensive training at PVH Corp Head office located in New York and PVH Cairo for a total period of 4 months.
  • During this period, I have shadowed different divisions which fall through the supply chain including raw materials, demand planning, design, sales, visual marketing, and corporate social responsibility.
  • On boarded at The Children's Place Head office located in New Jersey for 3 weeks.
  • During this period, I participated in costing meetings, production follow up meetings and received trainings which exposed me to different division of children apparel.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Addis Ababa University

Job Titles Held:

  • Sourcing Manager
  • Merchandiser
  • Customer Relations Manager
  • Front Desk Receptionist


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: