Passionate, value-driven experienced individual, proficient in the development, implementation,
maintenance, and optimization of electronic health records (EHR). Proven track record of
facilitating EHR adoption for healthcare providers, within rural community hospitals and corporate
healthcare entities; aiding in meaningful use attestation. Experienced with creating and delivering
classroom instruction to healthcare professionals in EHR systems, along with curriculum
development, expertise in workflows, gap analysis, optimization, building, training, and go-live
support. Proven problem solving, analytical, and critical thinking skills with an established track
record of understanding and improving clinical processes and operations. A blend of healthcare and
technology skills, allow for presenting complex concepts in manageable terms; which drive analytical
abilities to evolve product methodology.
EHR Implementation| Curriculum Design | Classroom Management| Team
Leadership/Mentorship |Clinical Experience | Conflict Resolution | Problem Solving |
Communication| Salesforce |Lean Six Sigma : Yellow Belt | Workflow Analysis
Word | Excel | PowerPoint | Visio| SQL |Learning Management Systems| IBM AS400; iSeries
IBM Technologies |Interfacing Applications: PACS, MModal, and Dragon
Coordinate and facilitate resources throughout various phases of implementation process to
ensure core objectives remain on target, scope, and within allocated budget.
Identify gaps in the implementation process, and develop methodology to improve and
solidify modifications to improve overall implementation timeline.
Analyze, troubleshoot issues, and track project progress, in conjunction with project
Assist in statement of work services; including scoping, proposing, and presenting service
offerings to leadership and prospective clients.
Coordinate logistics including resource scheduling, and milestone tracking with each area of
leadership to facilitate consistency and adoption during the implementation process.
Assure product excellence by providing quality assurance (QA) testing during the lifecycle of
the implementation project.
Provide subject matter expertise and direct support to facilities and analysts throughout
EHR implementation lifecycle of the clinical and financial MEDHOST applications.
Troubleshoot, support, and customize build applications of MEDHOST products to ensure
accuracy and quality for client needs in accordance with facility policy and procedures; along
with state and national standards.
Mentor staff members on technical and clinical workflow aspects of the implementation
Prepare documentation and instruction material to ensure successful knowledge transfer for
Analyze and extract client data to improve client workflow in various departments of
healthcare facilities while transforming current processes that lead to optimization.
Utilize SQL for extraction of Meaningful Use, eCQM and Joint Commission data for