Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer
skills and telephone etiquette.
Skills
MS Windows proficient Excellent personal skills with customers
Dreamweaver proficent Very well mannered and Spoken
Flash proficent
Excell Proficent
Experience
07/2017 to CurrentSolution SpecialistNational Instruments Corporation | Santa Clara, CA,
greet customers during entry
uncover customer needs for cellular device
find the perfect fit for the customer
close sales
ring out customer take cash or card payment
11/2016 to 02/2017Sales PersonDuluxgroup | Coopers Plains, NY,
Greeted customer during entry
showed customer multiple peices on showroom floor
designed rooms for customers(livingroom,kitchen ect.)
priced products for customers
closed sales Exceeded team sales goals by 20%.
01/2015 to PresentPrep Cook/Line CookHeadway Corporate Resources | Huntersville, NC,
I prepare foods for the store on a daily basis from chicken,steak,pork,green peppers,onions Pico, tofu, and a
larger variety of foods here at Moe's I also cook everything as well for the customers.
07/2016 to CurrentPrep CookAbbvie, Inc | NH, State,
I prepare all foods made for customers also preparing foods for a few days in advance for the store.
12/2014 to 11/2015ServerGrove Bay Hospitality Group | Coral Gables, FL,
Greeted customers entering the store to ascertain what each customer wanted or needed.
Assisted customers with food selection, inquiries and order customization requests.
Server coffe and other products to customers.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
07/2010 to 12/2010Aerotek ContractorKastle Systems | Salt Lake City, UT,
Batched and scanned appilcations for customers
Checked all information to ensure that it would fill company's standard requirements.
Returned application to customer.
03/2012 to 01/2013Customer Serviice RepresentativeAldi | Lehighton, PA,
Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered an average number of calls per day by addressing customer inquiries, solving problems and
providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Successfully acquired an average number of new customers per month, generating a growth in revenue.
Provided an elevated customer experience to generate a loyal clientèle.
01/2013 to 10/2014Customer Service RepresentativeAldi | Linden, NJ,
Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered an average number of calls per day by addressing customer inquiries, solving problems and
providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Directed calls to appropriate individuals and departments.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and
resolving problems on the spot.
02/2011 to 02/2012CashierImmi | High Point, NC,
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Communicated with vendors regarding back order availability, future inventory and special orders.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
01/2008 to 01/2010CashierArbys Restaurant | City, STATE,
Greeted customers entering the store to ascertain what each customer wanted or needed.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Communicated with vendors regarding back order availability, future inventory and special orders.
Provided an elevated customer experience to generate a loyal clientèle.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store and products.
03/2003 to 05/2007Outdoor Sales RepresentativePJ Fitzpatrick | City, STATE,
Went door to door to get coustomers to sign up for free estimate for the exterior part of the home.
Education and Training
Expected in 2009High School Diploma | William Penn High School, New Castle, DEGPA:
Expected in Bachelor of Science | Multi Media And DesignWilmington University, New Castle, DEGPA: Multi Media And Design
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