Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Skills
MS Windows proficient Excellent personal skills with customers Dreamweaver proficent Very well mannered and Spoken Flash proficent Excell Proficent
Experience
07/2017 to Current Solution Specialist National Instruments Corporation | Santa Clara, CA,
  • greet customers during entry 
  • uncover customer needs for cellular device
  • find the perfect fit for the customer 
  • close sales
  • ring out customer take cash or card payment
11/2016 to 02/2017 Sales Person Duluxgroup | Coopers Plains, NY,
  • Greeted customer during entry
  • showed customer multiple peices on showroom floor
  • designed rooms for customers(livingroom,kitchen ect.)
  • priced products for customers
  • closed sales
    Exceeded team sales goals by 20%.
01/2015 to Present Prep Cook/Line Cook Headway Corporate Resources | Huntersville, NC,
  • I prepare foods for the store on a daily basis from chicken,steak,pork,green peppers,onions Pico, tofu, and a larger variety of foods here at Moe's I also cook everything as well for the customers.
07/2016 to Current Prep Cook Abbvie, Inc | NH, State,
  • I prepare all foods made for customers also preparing foods for a few days in advance for the store.
12/2014 to 11/2015 Server Grove Bay Hospitality Group | Coral Gables, FL,
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Server coffe and other products to customers.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
07/2010 to 12/2010 Aerotek Contractor Kastle Systems | Salt Lake City, UT,
  • Batched and scanned appilcations for customers Checked all information to ensure that it would fill company's standard requirements.
  • Returned application to customer.
03/2012 to 01/2013 Customer Serviice Representative Aldi | Lehighton, PA,
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered an average number of calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Successfully acquired an average number of new customers per month, generating a growth in revenue.
  • Provided an elevated customer experience to generate a loyal clientèle.
01/2013 to 10/2014 Customer Service Representative Aldi | Linden, NJ,
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered an average number of calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Directed calls to appropriate individuals and departments.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
02/2011 to 02/2012 Cashier Immi | High Point, NC,
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
01/2008 to 01/2010 Cashier Arbys Restaurant | City, STATE,
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store and products.
03/2003 to 05/2007 Outdoor Sales Representative PJ Fitzpatrick | City, STATE,
  • Went door to door to get coustomers to sign up for free estimate for the exterior part of the home.
Education and Training
Expected in 2009 High School Diploma | William Penn High School, New Castle, DE GPA:
Expected in Bachelor of Science | Multi Media And Design Wilmington University, New Castle, DE GPA:
Multi Media And Design
Activities and Honors
Skills
Dreamweaver, closing, addressing customer concerns, Flash, inventory, Excell, MS Windows, sales, telephone
Experience

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Resume Overview

School Attended

  • William Penn High School
  • Wilmington University

Job Titles Held:

  • Solution Specialist
  • Sales Person
  • Prep Cook/Line Cook
  • Prep Cook
  • Server
  • Aerotek Contractor
  • Customer Serviice Representative
  • Customer Service Representative
  • Cashier
  • Cashier
  • Outdoor Sales Representative

Degrees

  • High School Diploma
  • Bachelor of Science

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