Results-oriented, organized and enthusiastic professional, with 3+ years of expertise in emotional intelligence skills training. Dynamic communicator, effective collaborator and outstanding planner, passionate about helping employees become highly skilled in their roles and deliver outstanding customer experience. Seasoned workshop facilitator and group trainer with both in-classroom style and on-line instruction, able to explain sophisticated concepts to learners of all styles and experience levels. Computer savvy, proficient in MS Office.
|MS Office (Word, Excel, Power Negotiation & conflict resolution; Point); Prezi; Wix Web Design; CRM systems Assertiveness & strong work ethic. (FileMaker, Great Plains Dynamics, FMIgnite, Patience eEnterprise). Time management|
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