I am an administrator with over 28 years of experience in positions of increasing responsibility in an international operating environment. I have a solid reputation for organizing complex projects, attention to detail, defining priorities, working within a team & meeting deadlines. I have the ability to learn new processes and applications quickly, while using new technology and various software tools to accomplish various tasks. I feel my upbeat personality is contagious and I am also able to be professional with senior management and staff.
Skills
Human resource laws knowledge
Pleasant demeanor
Appointment setting
Team building
Compensation and benefits
Accounting familiarity
Payroll
Invoice processing
Advanced clerical knowledge
Conference planning
Travel administration
Administrative support specialist
Critical thinker
Project planning
Spreadsheet management
Report analysis
Filing and data archiving
Microsoft Office: Word, Excel PowerPoint, and Outlook
Quickbooks
SAP
SRM
CRM
Seibel
46 WPM typing speed
Professional phone etiquette
Excellent communication skills
Database management
Articulate and well-spoken
Customer service-oriented
Flexible
Accurate and detailed
Excellent planner and coordinator
Works well under pressure
Certified in 10-key
Education
University of WyomingLaramie, WYExpected in 8/2016 – –Bachelor of Science:Organizational Leadership - GPA:Magna Cum Laude
Saddleback CollegeMission Viejo, CAExpected in 2011 – –Associate of Arts: - GPA:Magna Cum Laude
Accomplishments
Developed and implemented paperless, online System Integrator enrollment with a highly diversified team, which resulted in increased company efficiency and productivity.
Work History
Omni Hotels - Ski Instructor Champions Gate, FL, 10/2014 - 2016
PSIA
Level I – CS1 Alpine Ski Instructor
Seasonal,
Part-time
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Recognizes that service is our product and helping guests have great vacations is our primary job.
2. Maintains safety and skier/snowboarder responsibility as top priority while skiing/riding and teaching.
3. Instructs group and private lessons of varying ability levels, as assigned.
4. Instructs students of any age, sex and learning ability, as assigned.
5. Makes continued effort to improve personal skiing/riding skills, teaching skills and knowledge.
6. Serves as a public relations representative for the resort, both on and off the job.
7. Greets and assists guests in a friendly, helpful, respectful manner.
8. Provides “little extras” to guests, such as giving directions and resort information.
9. Remembers that a smile and a friendly, helping hand can make a guest’s vacation.
10. LISTENS to guest’s needs and concerns.
11. Reads and complies with Employee Handbook and Ski /Snowboard procedures, including grooming, dress and behavior standards.
12. Responsible for all information from Ski and Snowboard School bulletin boards, weekly notes and required meetings.
13. Supplies personal ski and board equipment and maintains it in a safe, functional and attractive condition.
14. Appreciates that teamwork is essential for the success of the guests, Snowsports Department and Resort.
15. Cooperates with all Resort employees and co-workers in the performance of their duties.
16. Maintains good humor and cooperative attitude in all dealings with guests, co-workers and supervisors.
17. Looks for ways to better serve the guests, Snowsports Department and Resort.
Omni Hotels - Ski Instructor Charlotte, NC, 2002 - 02/2014
PSIA Level I – CS1 Alpine Ski Instructor Seasonal, Part-time
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