(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
I am an administrator with over 28 years of experience in positions of increasing responsibility in an international operating environment. I have a solid reputation for organizing complex projects, attention to detail, defining priorities, working within a team & meeting deadlines. I have the ability to learn new processes and applications quickly, while using new technology and various software tools to accomplish various tasks. I feel my upbeat personality is contagious and I am also able to be professional with senior management and staff.
  • Human resource laws knowledge
  • Pleasant demeanor
  • Appointment setting
  • Team building
  • Compensation and benefits
  • Accounting familiarity
  • Payroll
  • Invoice processing
  • Advanced clerical knowledge
  • Conference planning
  • Travel administration
  • Administrative support specialist
  • Critical thinker
  • Project planning
  • Spreadsheet management
  • Report analysis
  • Filing and data archiving
  • Microsoft Office: Word, Excel PowerPoint, and Outlook
  • Quickbooks
  • SAP
  • SRM
  • CRM
  • Seibel
  • 46 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Certified in 10-key
University of Wyoming Laramie, WY Expected in 8/2016 Bachelor of Science : Organizational Leadership - GPA : Magna Cum Laude
Saddleback College Mission Viejo, CA Expected in 2011 Associate of Arts : - GPA : Magna Cum Laude

Developed and implemented paperless, online System Integrator enrollment with a highly diversified team, which resulted in increased company efficiency and productivity.

Work History
Omni Hotels - Ski Instructor
Champions Gate, FL, 10/2014 - 2016

PSIA Level I – CS1 Alpine Ski Instructor Seasonal, Part-time

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • 1. Recognizes that service is our product and helping guests have great vacations is our primary job.
  • 2. Maintains safety and skier/snowboarder responsibility as top priority while skiing/riding and teaching.
  • 3. Instructs group and private lessons of varying ability levels, as assigned.
  • 4. Instructs students of any age, sex and learning ability, as assigned.
  • 5. Makes continued effort to improve personal skiing/riding skills, teaching skills and knowledge.
  • 6. Serves as a public relations representative for the resort, both on and off the job.
  • 7. Greets and assists guests in a friendly, helpful, respectful manner.
  • 8. Provides “little extras” to guests, such as giving directions and resort information.
  • 9. Remembers that a smile and a friendly, helping hand can make a guest’s vacation.
  • 10. LISTENS to guest’s needs and concerns.
  • 11. Reads and complies with Employee Handbook and Ski /Snowboard procedures, including grooming, dress and behavior standards.
  • 12. Responsible for all information from Ski and Snowboard School bulletin boards, weekly notes and required meetings.
  • 13. Supplies personal ski and board equipment and maintains it in a safe, functional and attractive condition.
  • 14. Appreciates that teamwork is essential for the success of the guests, Snowsports Department and Resort.
  • 15. Cooperates with all Resort employees and co-workers in the performance of their duties.
  • 16. Maintains good humor and cooperative attitude in all dealings with guests, co-workers and supervisors.
  • 17. Looks for ways to better serve the guests, Snowsports Department and Resort. 

Omni Hotels - Ski Instructor
Charlotte, NC, 2002 - 02/2014

PSIA Level I – CS1 Alpine Ski Instructor Seasonal, Part-time

Please see Steamboat Springs duties

Rcn Telecom Services - Attraction Host
Odessa, TX, 02/2013 - 11/2013
  • Davy Crockett Explorer Canoes
  • Greet, group, load, dispatch and unload guests in a safe manner.
  • Guest Control
  • Special Events

Sysco - Ecosystems (SI) Program Administrator
Cedar Falls, IA, 06/2005 - 07/2010
  • Daily renewal, enrollment of System Integrators
  • Manage certification of companies and their employees on products
  • Daily deactivation of expired contracts
  • Ad hoc reporting for global distributor channel
  • Reporting for executive team daily, monthly, quarterly, and fiscal year end
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.

Exova - Channel Support Specialist
Santa Fe Springs, CA, 2003 - 06/2005
  • Daily processing of product orders
  • Support on international level
  • RMA processing
  • Policy enforcement
  • Software version upgrades
  • Problem resolution for domestic and international distributors

National Veterinary Associates - Accounts Receivable
Butler, PA, 05/2001 - 02/2002
  • Daily recording of account payments by check & international wire transfer
  • Set-up of new accounts
  • Daily credit hold listing
  • Reconciliation of accounts daily, monthly, quarterly and fiscal year end
  • Reporting for executive team daily, monthly, quarterly and fiscal year end.

Wonderware - Order Entry
City, STATE, 06/2000 - 05/2001
  • Daily processing of product orders & support on an international level
  • RMA processing
  • Policy enforcement on ordering process
  • Processing of software version upgrades
  • Problem resolution for our domestic & international distributors.

Millennium Technologies - Administrative Assistant
City, STATE, 07/1997 - 06/2000
  • Inside sales support specifically for Wonderware products, technical support and training.
  • Regional distributor for Wonderware.

Additional Information
Business and Personal References included

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Resume Overview

School Attended

  • University of Wyoming
  • Saddleback College

Job Titles Held:

  • Ski Instructor
  • Ski Instructor
  • Attraction Host
  • Ecosystems (SI) Program Administrator
  • Channel Support Specialist
  • Accounts Receivable
  • Order Entry
  • Administrative Assistant


  • Bachelor of Science
  • Associate of Arts

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