shipping manager resume example with 6 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Accomplished Warehouse Manager offering 4-year history of leadership, including monitoring and evaluating employee training and day-to-day performance with focus on safety, efficiency and company policy adherence. Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Expert in maintaining accurate records and inventory counts. Innovator in new processes, technology adoption and team training.

Bachelor of Arts: General Studies, Expected in 07/2019
Western Illinois University - Macomb, IL
Status -
  • Minored in Supply Chain Management

SIX SIGMA GREEN BELT Training - No Expiration Date

Work History
Shipping Manager, 01/2021 - Current
Koch Industries, Inc. Hattiesburg, MS,
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Maintained accurate records, including materials weights, bill amounts and identified variances.
  • Pulled, verified and packaged items for shipment.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Lead team of 4 employees packaging, palletizing and shipping up to 51,144 boxes per day.
  • Handled high-volume paperwork and collaborated with Sales, Customer Service and Production department to resolve invoicing and shipping problems.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Worked with vendors to schedule more than 16 daily pickups and 23 weekly deliveries.
  • Determined most cost-effective procedures and routes for shipments.
  • Assigned shipments to carriers in centralized database, choosing least expensive options to minimize shipping fees.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Negotiated with 29 different freight companies and received annual contracts resulting in cost savings of 17.65%.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Established transportation cost standards and economical shipping practices.
  • Improved efficiency by 70% through supervision of 4 staff working in warehouse.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Worked with operation managers to develop consistent service levels across all locations
  • Conducted market research to determine appropriate pricing
  • Collected operations data and created spreadsheets detailing trends
  • Attended and participated in custom builder meetings
  • Worked with shipment companies to manage distribution
  • Connected with store managers and product suppliers to orchestrate efficient inventory movements
  • Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory
  • Progressed through various purchasing, warehousing and leadership roles
  • Expedited distribution of materials to locations
  • Assembled and prepared new purchase order contract folder with all related documentation
  • Organized and prioritized projects
  • Tracked and approved procurement plans and inventory levels
  • Developed and managed cost reduction and waste elimination policies
  • Cultivated new vendor relationships using dynamic communication and negotiation skills
  • Maintained appropriate inventory levels to meet personnel and corporate needs
Supervisor, 01/2020 - 12/2020
Amc Entertainment Inc. Myrtle Beach, SC,
  • Manage calling performance on specified programs to defined company and client standards.
  • Provide on-going training and support to CSR base through proper monitoring and coaching.
  • Report team performance regarding SPH, conversion, and contacts to Operations Manager hourly to insure team goals are being met and exceeded.
  • Analysis of performance through accurate tracking on designated paperwork.
  • Maintain motivated and successful team through use of games and incentive contests.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Coached and mentored 16 staff members through constructive feedback to develop long-term career goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints and adjusted policies to meet changing needs.
Shipping and Receiving Associate, 08/2004 - 05/2009
Xerox High Point, NC,
  • Achieved physical inventory accuracy consistently above 99.5%.
  • Unloaded consumable goods, prepared outbound orders, stacked orders, and loaded transports.
  • Acquired knowledge of packaging codes and purchase order procedures, matching product coeds on order list to products, improving efficiency of sorting procedures for outbound orders.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Double-checked cargo inventories and documentation for accuracy.
  • Kept work areas clean, safe and organized.
  • Placed, tagged and secured merchandise in diverse designated areas.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Verbal and written communication
  • Shipping and Receiving Operations
  • Stock Counts
  • Organization and Time management
  • Flexible & Adaptable
  • Self-motivated professional
  • Leadership
  • Customer Service
  • Supply Chain Management
  • Shipment Processing
  • Microsoft Office
  • Phi Chi Sigma (National Veterans Fraternity)
  • Western Illinois University Veterans Club
  • Supply Chain Management Student Association
  • Keokuk Yacht Club Member
  • Promat 2017, WIU Student Representative Event Coordinator (300+attendees)COURSES

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Resume Overview

School Attended

  • Western Illinois University

Job Titles Held:

  • Shipping Manager
  • Supervisor
  • Shipping and Receiving Associate


  • Bachelor of Arts

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