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shipping manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Proven skills in pulling, inspecting and packaging items for shipment to domestic and international destinations. Successful at operating equipment, maintaining safety and promoting good relations with clients. Enterprising Shipping Manager dedicated to keeping department operations smooth and reliable. Knowledgeable about program limitations and procedures. Over 27 years of experience in materials control and supply.

Skills

I have 26 years experience driving forklift to load and unload trucks and organize stock rooms.

I have 15 years steel unloading crane experience.

I have 37 years experience in dealing well with the public.

Work History
08/1996 to Current
Shipping Manager Lifetime Brands York, PA,
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets
  • Conducted training programs with employees to promote familiarity with company products and applications
  • Supported outside sales personnel on customer-related efforts and visits to grow sales
  • Pulled, verified and packaged items for shipment
  • Lead team of 1-2 employees packaging, palletizing and shipping up to several boxes and pallets per day
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized
  • Worked with vendors to schedule daily pick ups and schedule weekly deliveries
  • Maintained accurate records in Adobe PDF and Microsoft word and excel, including materials weights, bill amounts and identified variances
  • Developed and implemented process for barcode and scanning in product
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations
  • Monitored and reported on transportation costs and ensured shipping documents were properly filed
  • Handled high-volume paperwork and collaborated with trucking salesman
  • To resolve invoicing and shipping problems
  • Determined most cost-effective procedures and routes for shipments
  • Operated forklifts, lift trucks and hand trucks to move items around warehouse
  • Divided and categorized cargo received and redirected shipments in response to customer requests
07/1993 to 07/1995
Recieving Manager Rural King Springfield, OH,
  • Enhanced performance of receiving dock associates through training, guidance and motivation
  • Managed inbound receiving departments
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records
  • Cleaned up stockroom, cutting merchandise search times
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies
  • Unloaded, sorted and stored incoming merchandise
  • Performed freight processing functions, assisting associates with irregularities of counts
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records
11/1986 to 07/1993
Retail Sales Clerk Omni Hotels Washington, DC,
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Checked prices for customers and processed items sold by scanning barcodes
  • Assisted customers by answering questions and fulfilling requests
  • Answered questions about store policies and concerns to support positive customer experiences
  • Educated customers on promotions to enhance sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Counted cash in register drawer at beginning and end of shift
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales
  • Assisted customers with locating and choosing merchandise in any store department
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Helped customers locate appropriate store locations of most products, answered questions about products and provided solutions for various issues
  • Learned stocking and receiving positions and provided backup at key times
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Worked closely with assistant managers to solve problems and handle customer concerns.w
  • Served needs of more than 20 customers in busy sales environment
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Quickly and accurately counted drawers at start and end of each shift
  • Set up new sales displays each week
  • Maintained customer satisfaction while handling product returns quickly and professionally
08/1983 to 09/1986
Recieving and Stocking Clerk Cunninghams Grocery City, STATE,
  • Conducted periodic inventory inspections and reported out-of-stock items
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
  • Organized warehouse and stockroom areas using forklift and pallet jacks
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close
  • Conducted inventory and restocked items throughout day
  • Answered customer questions and provided detailed product information
  • Checked and pulled defective or expired products from shelves
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Inspected floor displays, noted missing items and immediately replenished merchandise
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
  • Managed timely and effective replacement of damaged or missing products
  • Checked aisles and stockroom areas for spills or any issue and notified manager for quick clean-up
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Stayed current on available products, store promotions and customer service policies to better shoppers
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
  • Readied items for sales floor stocking by affixing tags and preparing pallets
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
  • Located needed merchandise in inventory and placed on skids for transport to shelves
  • Checked for outdated and overripe grocery items and removed from inventory
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles
  • Assisted customers by finding items quickly, boosting store satisfaction rate
  • Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls
  • Supported promotional plans by updating signage with price changes
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Hauled pallets and boxed items from stock, using pallet jack and 2 wheeler equipment and placed on correct store shelves
  • Greeted customers and directed to requested products
  • Completed physical inventory counts each weekly
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Performed regular segment cycle counts and weekly inventory audits to maintain accurate records
  • Assessed shelves in each department to determine which items to replenish or reorder
  • Assisted customers by finding items quickly, boosting store satisfaction rate
  • Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors daily
Education
Expected in 05/1983 to to
High School Diploma:
Marshfield High School - Marshfield, MO
GPA:

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Resume Overview

School Attended

  • Marshfield High School

Job Titles Held:

  • Shipping Manager
  • Recieving Manager
  • Retail Sales Clerk
  • Recieving and Stocking Clerk

Degrees

  • High School Diploma

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