Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and motivated professional with over 16 years of working experience. I am strongly motivated to maintain customer satisfaction and contribute to company success. Quick and effective at decision-making and learning new skills. Accustomed to successfully managing high-volume work. Highly competent in establishing and achieving goals. I am dedicated to customer loyalty and satisfaction always.

  • General ledger
  • Accounting
  • Shipment reconciliation
  • Budget controls
  • Rate negotiations
  • Inventory management
  • Multi-tasker
  • Strong communication skills
Shipping Manager, 10/2011 - 10/2019
Us Lbm Holdings Galveston, TX,
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Trained staff on material handling processes to reduce shipping times.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Stayed up to date on United States Postal Service, UPS and FedEx shipping programs and policies.
  • Updated GP Rate Pro system with data such as weights, charges and discrepancies.
  • Rectified problems such as damages and lost packages by collaborating directly with the customer and/or recipient.
  • Coordinated documents and bills, managed payments with accounts.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
Server, 10/2010 - 08/2011
Southern Glazer's Wine And Spirits, Llc Albany, NY,
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
Afterschool Counselor, 08/2008 - 06/2011
Ymca Metro Atlanta Alpharetta, GA,
  • Taught students fundamental building blocks and advanced concepts.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Developed and maintained effective frameworks, standards and requirements.
  • Interacted with parents, teachers and the director to maintain productive communication throughout program participation.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Established developmentally-appropriate support groups and activities for elementary-aged students.
  • Developed lesson plans to teach course materials according to schedule.
  • Plan and organize enriching and age appropriate programs and activities.
  • Provided an environment that insured the safety and well being of students.
Event Services Staff, 06/2008 - 08/2010
Live Nation Entertainment Inc Calabasas, CA,
  • Helped set up venue for special events by locating furniture and building desired arrangements.
  • Broke down groupings, picked up trash and cleaned facilities after events.
  • Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
  • Gave guests first-rate service and support, and worked to resolve all concerns to mutual satisfaction.
  • Collaborated with customer service team members to assist with product information and provide outstanding service.
  • Created positive and rewarding client experiences through warm and friendly customer interactions.
Education and Training
: K-12 Physical Education, Expected in
Lenoir-Rhyne University - Hickory, NC
  • Attended college for four years.
  • Completed 84 college credit hours.
  • Ultimately, decided not to pursue K-12 Physical Education.

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School Attended

  • Lenoir-Rhyne University

Job Titles Held:

  • Shipping Manager
  • Server
  • Afterschool Counselor
  • Event Services Staff


  • Some College (No Degree)

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