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Shipping Manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced Shipping manager versed in warehouse operations and logistics. Possesses exceptional organizational skills and attention to detail. Willing to go the extra mile to meet tight deadlines and reach company goals. Detail-oriented and driven shipping professional with exceptional leadership, planning and training abilities. Capable of managing documentation, updating computer records . Positive and motivational manager with a proactive and resourceful approach. Adept at applying exceptional communication, organizational and analytical skills to managing routine shipping operations and solving complex problems independently. Diplomatic and respectful with productive and dependable nature.

Skills
  • Safety-conscious Fast Learner
  • Knowledge of HRMS & Amtech computer systems
  • Attention to detail Highly Dependable
  • Trip planning/scheduling Deadline-driven
  • Adapt quickly to changes Warehouse and fulfillment
  • Computer-savvy
  • Excellent time management
  • Excellent load management
  • LTL knowledge
  • People friendly
  • Very Analytical
  • Verbal and written communication
  • Technical problem-solving
  • Attention to detail, delivery, Dependable, inspection, inventory, materials, meetings, quality, Fast Learner, Safety, scheduling, shipping, time management, Analytical
Work History
02/2019 to Current
Shipping Manager Hayward Industries Phoenix, AZ,
  • Lead team of 25 employees loading, palletizing and shipping up to 80 plus trailer loads per day.
  • Developed and implemented systems, processes, and procedures to improve to improve shipping and billing accuracy. This resulted in both cost and time savings within department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Streamlined and shortened inventory processes for better accuracy and cut the inventory process time in half which saved time and labor. This resulted in helping stabilize plant shrink waste from an average above 12% to a more accurate and consistent range of around 8%
  • Created a fair and positive work environment for all employees within the department
  • Created a digital process with google sheets for daily & real time record keeping of all inbound and outbound trailers to all shipping dock doors. This improved accuracy and visibility for shipping, scheduling, customer service and logistics departments in real time and helped improve and increase shipping leads proficiently on each shift.
  • Created and maintained monthly trailer inventory digitally with google sheets of all trailers on the plant and drop yards. This also resulted in helping the accuracy of inventory.
  • Helped create floor and trailer inventory process with scheduling manager in order to ship old and aged inventory with google sheets. This resulted in the increased dollar amount to the sales and plant bottom line and also reduced on hand inventory and positive hit to shrink number.
  • Worked with dispatch to make sure all outbound shipments scheduled by scheduling department were loaded correctly and timely by my department in order for it to reach the customer on time.
  • Worked with suppliers to help reduce cost and created savings shipping supplies. Example, i worked with pallet suppliers to reduce the cost per pallet which resulted in a continuous cost saving of over $2000 per month by negotiations and method of delivery.
  • Conducted training program with new employees to promote familiarity with shipping processes and procedures.
  • Operated forklifts and hand trucks as needed to move items around warehouse and to load/unload product on trailers.
  • Helped implement new HitNot safety system for forklift drivers and pedestrians withing and coming through the department.
  • Worked with customer representatives to resolve damaged shipments and item shortages.
  • Coordinated storage areas to optimize materials movements and minimize labor hours decreasing trailer loading time.
08/2016 to 12/2018
Shipping Manager Hayward Industries Rockville, MD,
  • Developed and implemented systems, processes, and metrics to improve On Time Delivery, Inventory Control and Safety.
  • Increased OTD from 85% to 96% yearly average to date.
  • Managed 2 additional offsite warehouses.
  • Reduced shipping cost by $50,000+ by maximizing total MSF per truck load and less brokerage.
  • Implemented afternoon production meetings in addition to morning meeting to help insure orders are produced in the right order for next day deliveries.
  • Revamped an old trailer pool of 50 trailers to newer 10 year old trailers locally while reducing the cost per trailer by $50 ea.
  • Established long-term customer relationships through prompt and courteous service.
  • Maintained accurate stock records and schedules.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Conducted monthly inventories of materials on the work floor.
  • Redirected shipments en route in response to customer requests.
  • Created an great, moral and commutative work environment for both shifts in shipping department.
  • Knowledge of Harry Rhodes and Amtech/Topgun managing systems.
  • Helped drive down shipping cost from $4.75 per MSF to $3.10 per MSF
  • Made seamless transition from 5 company drivers to a 3rd party transportation company without any delays or missteps to otd.
  • Made daily delivery schedules while alongside 3rd party transportation company to insure deliveries were made on time.
02/2003 to 07/2016
SHIPPING LEAD Nri Distribution Jurupa Valley, CA,
  • Scheduled all outbound deliveries from converting production.
  • Achieved a 100% on-time shipment rate.
  • Ordered and kept all inventory of all pallets used throughout entire facility including off site warehouse.(B GRADE AND.
  • Contact and communicate with customers regarding their shipments and acquiring dock/delivery appointments.
  •  Maintained accurate stock records and schedules.
  •  Established long-term customer relationships through prompt and courteous service.
  •  Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. 
  • Conducted monthly inventories of materials on the work floor. 
  • Attended daily production meetings to insure production and shipping was in line to complete all customers deliveries and on time. 
  • Supervised the correct loading and handling of product with fork truck operators. 
  • Communicate with corrugating shipping department to maximize trailer utilization by combining converting and sheet Education orders thus reducing cost of freight. 
  • Ensured any rejected non-conforming product was properly handled and received back into plant and put in non-conforming area without being mixed back into good inventory. 
  • Ran a daily backlog by customer and due date for scheduling after being sorted through. 
  • Assured that each trailer was maximized for utilization.
  •  Ensured all fork truck operators followed correct inspection procedures and good housekeeping
03/1998 to 09/2002
SHIFT MANAGER Horizon House Seattle, WA,
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Prepared for and executed new menu implementations.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Assisted in maintaining preparation and service areas in a sanitary condition Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning Cleaned and inspected galley equipment, kitchen appliances, and work areas Cleaned and sterilized equipment and facilities Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock Filled beverage and ice dispensers, Contact and communicate with customers regarding their shipments and acquiring dock/delivery appointments.
  • Maintained accurate stock records and schedules.
  • Established long-term customer relationships through prompt and courteous service.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Conducted monthly inventories of materials on the work floor.
  • Picked up incoming stock and delivered materials to designated locations.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
  • Attended daily production meetings to insure production and shipping was in line to complete all customers deliveries and on time.
  • Supervised the correct loading and handling of product with fork truck operators.
  • Communicate with corrugating shipping department to maximize trailer utilization by combining converting and sheet orders thus reducing cost of freight.
  • Ensured any rejected non-conforming product was properly handled and received back into plant and put in non-conforming area without being mixed back into good inventory.
  • Ran a daily backlog by customer and due date for scheduling after being sorted through.
  • Assured that each trailer was maximized for utilization.
  • Ensured all fork truck operators followed correct inspection procedures and good housekeeping.
  • Managed schedules, accepted time off requests and found coverage for short shifts
Education
Expected in 2002
High School Diploma:
HUMBOLDT HIGH SCHOOL - Humboldt, TN
GPA:

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Resume Overview

School Attended

  • HUMBOLDT HIGH SCHOOL

Job Titles Held:

  • Shipping Manager
  • Shipping Manager
  • SHIPPING LEAD
  • SHIFT MANAGER

Degrees

  • High School Diploma

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