Shipping Manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented and driven Shipping professional offering exceptional leadership, planning and training abilities. Capable of managing documentation, updating computer records and processing payments. Positive and motivational manager with a proactive and resourceful approach. Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Adept at applying exceptional communication, organizational and analytical skills to managing routine shipping operations and solving complex problems in independent manner. Diplomatic and respectful with productive and dependable nature. Proven skills in pulling, inspecting and packaging items for shipment to domestic and international destinations. Successful at operating equipment, maintaining safety and promoting good relations with clients. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Efficient transportation logistics professional well-versed in materials management and inventory reconciliation. Highly organized and detail-oriented with a talent for accurate shipment tracking and problem resolution.

  • Shipment processing
  • Materials inspections
  • Maintenance management
  • P&L comprehension
Work History
Shipping Manager, 08/2014 - Current
Hoffman Nursery Rougemont, NC,
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies
  • Supported outside sales personnel on customer-related efforts and visits to grow sales
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules
  • Achieved [Number]% on-time shipment rate after implementing [Type] program
  • Oversaw evaluation and onboarding of new suppliers as appropriate to broaden client portfolio and mitigate risk
  • Determined most cost-effective procedures and routes for shipments
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized
  • Pulled, verified and packaged items for shipment
  • Monitored and reported on transportation costs and ensured shipping documents were properly filed
  • Handled high-volume paperwork and collaborated with [Type] department to resolve invoicing and shipping problems
  • Collaborated with [Department] to manage supplier relationships, product inventory and purchasing across multiple companies
Supervisor/Production Supervisor, 01/1998 - 07/2013
Medline Industries, Inc. West Haven, CT,
  • Evaluated team and employee performance in order to develop and implement effective corrective actions
  • Oversaw supply restocking, area cleaning and product organization
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Trained and coached employees in how to properly complete [Type], [Type] and [Type] functions
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
Driver, Warehouse Orders, 06/1996 - 07/2013
Dare Trucking City, STATE,
  • Loaded and unloaded [Number] delivery vans per shift
  • Accurately recorded delivery, payment and route information using [Software]
  • Collected $[Amount] in payments for completed deliveries and services dail
  • Contacted customers prior to delivery to confirm and coordinate delivery times
  • Loaded truck and properly secured items to prevent damage for over [Number] deliveries
  • Assigned and recorded job Numbers for [Number] jobs per shift
  • Kept detailed records of sales, payments and completed or in-progress deliveries
  • Safely loaded and unloaded [Number] pounds of [Type] and [Type] hazardous material without incident
  • Updated routes based on weather and road conditions in real time to decrease delivery times by [Number]%
  • Fostered positive working relationships with customers by responding to questions and concerns
  • Communicated customer complaints, requests and feedback to company management for swift resolution
  • Recorded each delivery using proper paperwork before leaving warehouse
  • Completed on-time deliveries by choosing best and most efficient routes
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Investigated and resolved customer complaints to foster satisfaction
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives
  • Updated quality control standards, methods and procedures to meet compliance requirements
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Monitored and supported production order progress through [Timeframe] statistical models
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
  • Managed and archived quality documentation and participated in internal and external quality audits
  • Improved quality processes for increased efficiency and effectiveness
  • Equipped and organized facility to comply with company strategy for online and offline quality controls
  • Adhered to established policies, procedures and compliance for satisfactory audit rating
GED: , Expected in
Pacific High School - Brooklyn, NY,
: Audio Engineering, Expected in
I.A.R. Technical Institute - Manhattan, NY,

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Resume Overview

School Attended

  • Pacific High School
  • I.A.R. Technical Institute

Job Titles Held:

  • Shipping Manager
  • Supervisor/Production Supervisor
  • Driver, Warehouse Orders


  • GED
  • Some College (No Degree)

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