LiveCareer-Resume

shipping coordinator resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Highly organized Coordinator with dedication to promoting productivity. Highly familiar with professional shipment and Benefits processes with 13 years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Microsoft Office
  • Performance Goals
  • Customer Experience
  • Vendor Returns Processing
  • Invoice Processing
  • Schedule Planning
  • Oracle PeopleSoft
  • System Updating
  • Quarterly Reviews
  • Team Support
  • Recordkeeping Accuracy
  • Professional Relationships
  • Inspect Shipments
  • Update Databases
  • Work Order Following
  • Shipping Method Optimization
  • Damage Identification and Reporting
Work History
Shipping Coordinator, 04/2022 - 01/2023
American Seating Co Grand Rapids, MI,
  • Oversaw warehouse crew stocking inventory and preparing loads.
  • Reviewed paperwork to determine priorities and set schedules.
  • Generated end-of-day reports covering shipments, productivity, and financial totals.
  • Orchestrated routing by producing accurate shipping documentation and package trucks for most efficient, cost-effective, and prompt delivery of materials as purchased by customers;
  • Establish proper routing; choose shortest, most direct route for drivers;
  • Ensure that all deliveries are completed in a timely manner, making sure to log all deliveries in the shared file in the computer;
  • Take telephone orders and other information related to delivery of merchandise.
  • Review route with drivers to ensure proper customer delivery (i.e. provide maps and directions);
  • Review pre/post trip inspections completed by drivers daily and verifying quarterly, and addressing any maintenance issues immediately;
  • Coordinate activities with department heads and branch sales personnel;
  • Maintain technical and computer skills
  • Facilitate the pulling and shipping of transfers, making sure to get all product pulled and shipped to the branches promptly.
  • Continually enhance product knowledge to effectively answer questions about products or quantity discrepancies
  • Maintain communication with drivers at all times making sure to communicate any issue that develops with customer orders.
  • Work with all departments/branches to pick up material from local vendors
  • Communicate and work well with other branches in the delivery process; always giving excellent customer service to internal and external Customers;
  • Communicate inventory discrepancies to branch manager in a timely manner, communicating these shortages to the order writer and/or customer immediately.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored and tracked shipments to determine timely delivery and minimize delays.
Dispatch Coordinator, 03/2022 - 06/2022
Hatfield Quality Meats Inc Fannettsburg, PA,
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
  • Organized paperwork and explained individual job parameters for each assignment.
  • Coordinated regular inspections of vehicles and scheduled preventive maintenance.
  • Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
  • Developed and implemented process enhancements to drive continuous program improvement.
  • Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
  • Received new orders, prepared documentation, and assigned personnel.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Assisted in resolving customer complaints and grievances.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
HR Benefits Coordinator , 05/2018 - 02/2020
Continental Seguin, TX,
  • Conducted benefits presentations for new hires, individuals and groups of employees.
  • Facilitated open enrollment processes and coordinated paperwork to to assist employees with benefit options.
  • Partnered with HR manager to coordinate onsite benefits vendor meetings, wellness fairs and related events.
  • Managed 15 employees across compensation, benefits, HRIS and payroll departments for optimal productivity.
  • Performed audits to confirm proper payroll deductions to fund voluntary and involuntary benefits.
  • Improved staff morale by implementing grade, salary and benefit programs in accordance with established standards.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Checked employees' benefits enrollment for accuracy and inputted all data into Software.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Office Manager, 03/2015 - 12/2017
Liberty University Lynchburg, VA,
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts, and generated reports for company database.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated special projects and managed schedules.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Bachelor Of Business Information Systems: Business Administration And Management, Expected in
-
Grand Canyon University - Phoenix, AZ
GPA:
Status -

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Resume Overview

School Attended

  • Grand Canyon University

Job Titles Held:

  • Shipping Coordinator
  • Dispatch Coordinator
  • HR Benefits Coordinator
  • Office Manager

Degrees

  • Bachelor Of Business Information Systems

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