Diplomatic IT professional with ITIL experience, well-versed in network administration, technical troubleshooting, and product support. Demonstrates high-level expertise in VDI, desktop, remote access, thin clients, and LAN/WAN configuration. Highly-effective communication facilitator and contributor to key partnerships, projects, and collective team objectives across, telecom, network, hosting, security, and mobile devices to achieve positive impact on all business outcomes.
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