- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. [20] years experience serving up to [60] dinner guests at [The Peabody Memphis/Southland park/Mexican Restaurants ] restaurant. Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, and liquor laws. Focused [Server] successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Experienced [server] professional and Bilingual with strong leadership and relationship-building skills.
- Organized and efficient server
- ServSafe certification
- Quick problem solver
- Thrives in fast-paced environment
- Courteous, professional demeanor
- High energy
- Flexible schedule capability
- CPR certification
- Committed team player
- Cash handling expert
- Guest relations professional
- Liquor and smoking laws familiarity
- Up-selling capability
- Outgoing and energetic
- Decision-making
- Training personnel
- Customer service
- Problem-solving
- Presentation skills
- Safe food handling
- Friendly demeanor
- Customer service oriented
- Excellent judgment
| - Bilingual ] fluency
- Hand-eye coordination
- Client Relations
- Critical thinking
|
Server Cashier, 04/2016 - 01/2018
National Lutheran Communities & Services – Annapolis, MD, - Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service.
- Precisely described menu items and special offerings and appropriately identified wine pairings.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Verified cash drawer against the day’s receipts.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Resolved guest complaints quickly and efficiently.
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Upheld highest standard for cleanliness of glass and silverware.
- Operated all kitchen equipment adeptly.
- Bussed and reset tables and kept dining room and work areas clean.
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
- Stocked and maintained cleanliness of stations.
- Served beverages, breads and butter and replenished items as necessary.
- Folded napkins throughout the day to maintain an adequate supply.
- Routinely carried large loads of dishes to kitchen for washing.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Maintained high standards of cleanliness and sanitation.
- Assertively upsold alcoholic beverages, appetizers and desserts.
Server, 01/2007 - 04/2017
Traditions Spirits – Terral, OK, - Consistently provided professional, friendly and engaging service.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Set dining tables according to type of event and service standards.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Provided friendly and attentive service.
- Inventoried and restocked items throughout day.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Resolved guest complaints quickly and efficiently.
- Received frequent customer compliments for going above and beyond normal duties.
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Effectively listened to, understood and clarified guest concerns and issues.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Monitored guest for intoxication and immediately reported concerns to management.
- Upheld highest standard for cleanliness of glass and silverware.
- Routinely removed trash and debris from restaurant.
Line Cook, 01/2007 - 04/2017
National Lutheran Communities & Services – Winchester, VA, - Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Reduced food costs by [Number] percent by using seasonal ingredients, setting standards for portion size and minimizing waste.
- Verified proper portion sizes and consistently attained high food quality standards.
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
- Led shifts while personally preparing food items and executing requests based on required specifications.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
- Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
- Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
- Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
- Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business.
- Practiced safe food handling procedures at all times.
- Promptly reported any maintenance and repair issues to Executive Chef.
- Verified freshness of products upon delivery.
Server, 01/2007 - 04/2017
Bourbon Street Steakhouse And Grill (southland Park) – City, STATE, - Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service.
- Precisely described menu items and special offerings and appropriately identified wine pairings.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Verified cash drawer against the day’s receipts.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Resolved guest complaints quickly and efficiently.
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Effectively listened to, understood and clarified guest concerns and issues.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Monitored guest for intoxication and immediately reported concerns to management.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Upheld highest standard for cleanliness of glass and silverware.
- Routinely removed trash and debris from restaurant.
- Sorted, soaked and washed flatware.
- Bussed and reset tables and kept dining room and work areas clean.
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
- Served beverages, breads and butter and replenished items as necessary.
- Folded napkins throughout the day to maintain an adequate supply.
- Routinely carried large loads of dishes to kitchen for washing.
- Maintained high standards of cleanliness and sanitation.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Assertively upsold alcoholic beverages, appetizers and desserts.
High School Diploma: , Expected in 1990
-
Lyford High School - Lyford, TX
GPA:
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