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server cashier resume example with 11 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. [20] years experience serving up to [60] dinner guests at [The Peabody Memphis/Southland park/Mexican Restaurants ] restaurant. Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, and liquor laws. Focused [Server] successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Experienced [server] professional and Bilingual with strong leadership and relationship-building skills.
Skills
  • Organized and efficient server
  • ServSafe certification
  • Quick problem solver
  • Thrives in fast-paced environment
  • Courteous, professional demeanor
  • High energy
  • Flexible schedule capability
  • CPR certification
  • Committed team player
  • Cash handling expert
  • Guest relations professional
  • Liquor and smoking laws familiarity
  • Up-selling capability
  • Outgoing and energetic
  • Decision-making
  • Training personnel
  • Customer service
  • Problem-solving
  • Presentation skills
  • Safe food handling
  • Friendly demeanor
  • Customer service oriented
  • Excellent judgment
  • Bilingual ] fluency
  • Hand-eye coordination
  • Client Relations
  • Critical thinking
Work History
Server Cashier, 04/2016 - 01/2018
National Lutheran Communities & Services Annapolis, MD,
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Verified cash drawer against the day’s receipts.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Resolved guest complaints quickly and efficiently.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Upheld highest standard for cleanliness of glass and silverware.
  • Operated all kitchen equipment adeptly.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Stocked and maintained cleanliness of stations.
  • Served beverages, breads and butter and replenished items as necessary.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Routinely carried large loads of dishes to kitchen for washing.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Maintained high standards of cleanliness and sanitation.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
Server, 01/2007 - 04/2017
Traditions Spirits Terral, OK,
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Resolved guest complaints quickly and efficiently.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Upheld highest standard for cleanliness of glass and silverware.
  • Routinely removed trash and debris from restaurant.
Line Cook, 01/2007 - 04/2017
National Lutheran Communities & Services Winchester, VA,
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Reduced food costs by [Number] percent by using seasonal ingredients, setting standards for portion size and minimizing waste.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
  • Led shifts while personally preparing food items and executing requests based on required specifications.
  • Regularly interacted with guests to obtain feedback on product quality and service levels.
  • Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
  • Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
  • Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
  • Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business.
  • Practiced safe food handling procedures at all times.
  • Promptly reported any maintenance and repair issues to Executive Chef.
  • Verified freshness of products upon delivery.
Server, 01/2007 - 04/2017
Bourbon Street Steakhouse And Grill (southland Park) City, STATE,
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Verified cash drawer against the day’s receipts.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Resolved guest complaints quickly and efficiently.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Upheld highest standard for cleanliness of glass and silverware.
  • Routinely removed trash and debris from restaurant.
  • Sorted, soaked and washed flatware.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Served beverages, breads and butter and replenished items as necessary.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Routinely carried large loads of dishes to kitchen for washing.
  • Maintained high standards of cleanliness and sanitation.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
Education
High School Diploma: , Expected in 1990
-
Lyford High School - Lyford, TX
GPA:
Status -

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Resume Overview

School Attended

  • Lyford High School

Job Titles Held:

  • Server Cashier
  • Server
  • Line Cook
  • Server

Degrees

  • High School Diploma

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