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Server-Cashier Resume Example

Resume Score: 80%

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SERVER-CASHIER
Skills
  • Variance and risk analysis
  • Helpdesk technical assistance
  • Server deployment
  • Profit and loss accountability
  • Communication and presentation
  • Client-focused service
  • Waste control
Education and Training
04/2012
High School Diploma
Lexington High SchoolLexington, SC
Some College (No Degree)
Remington CollegeColumbia, SC
Summary

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Skilled food service professional offering expertise in order taking, money handling and product promotion. Maintains deep understanding of menu offerings to provide expert recommendations for any desire. Familiar with special dietary requirements such as food allergies and celiac disease.

Experience
Server-Cashier Waffle House | Lexington, SC08/2018 - 12/2019
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Processed customers' payments and provided receipts.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Calculated charges, issued table checks and collected payments from customers.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Server Bartender Apple bees | Richland, SC08/2017 - 12/2017
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Partnered with team members to efficiently serve food and beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
Sandwich ArtistBlimpie | Lexington, SC05/2012 - 12/2012
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Organized food preparation stations and replenished supplies regularly.
  • Assisted customers, including answering questions and preparing orders.
  • Organized food items on serving trays and in carry-out packages.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Cleaned and maintained all food preparation stations.
  • Monitored and counted food stock and supplies to reorder on time.
  • Answered guest questions, delivering most accurate and updated information available.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
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Resume Overview

Companies Worked For:

  • Waffle House
  • Apple bees
  • Blimpie

School Attended

  • Lexington High School
  • Remington College

Job Titles Held:

  • Server-Cashier
  • Server Bartender
  • Sandwich Artist

Degrees

  • High School Diploma
    Some College (No Degree)

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