Senior Program Director Resume Example
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SENIOR PROGRAM DIRECTOR
Summary
Driven youth development specialist, successful at overseeing cost-effective, high-quality programs. Offering extensive experience in managing well-run operations and achieving solid results.
15+ years of non-profit experience. Work with underserved youths ages 5 to 18; Adults 19 to 60. Eight (8+) years of managerial and supervisor experience. Strong knowledge of youth, volunteer & partnership development. Ability to effectively establish and sustain corporate and community relationships. 3 years of sales, marketing & administrative experience. Knowledge of Board Relations & Grant Writing (community & state grants, private sponsorship).
Athletic Accomplishment & Community Involvement
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Experience
Engility Corporation | Warren , MIFounder & CEO02/2019 - Current
- Led startup and opening of youth development business and provided business development, creation of operational procedures and workflow planning.
- Negotiated key initial contracts and established plans to formalize structure and support growth.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Devised organizational vision, mission and foundational structure to facilitate early growth.
- Revitalize business plans and realigned company objectives to increase overall profits.
- Identify and capitalized on tennis and education opportunity, leveraging connections and resources to slide into gap to launch youth development business.
- Develop clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.
- Set pricing structures according to market analytics and emerging trends.
- Promote company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
- Implement robust policies and organizational structures to underpin successful expansion and drive continuous growth.
- Craft and monitored internal control systems.
- Monitor business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
- Create Curriculums and Provide Program Coaching for the following programs: Tennis Program ( Individual and Group Lessons), College Ready Recruit Program ( High School College Readiness & Sport Recruiting), Arrows Mentorship Program ( Personal Development Coaching).
Current Projects/Partnerships:
- Kings County Tennis League : Program Manager Consultant ( 2019 - Present)
- Windsor Tennis Club : Executive Director Consultant - (2021 - Present)
- Ewing Township: Tennis Program Provider ( 2021 - Present)
Enterprise Information Services | Austin , TXSenior Program Director09/2019 - 05/2020
- Managed the Director of Coach Training and Development and Academy Director.
- Crafted and implemented a strategic program delivery plan to align with overall organizational strategy and mission.
- Established a program assessment strategy to ensure regular evaluation of Play Rugby's program delivery.
- Ensured that systems and processes were in place to support the successful delivery of high-quality youth development programs.
- Indirectly responsible for the performance of the coaches and volunteers.
- Managed the overall program budget and reported back regularly to the Executive Director and Board of Directors.
- Conducted bi-weekly payroll.
- Established and maintained relationships with existing program partners.
- Led business development efforts for new program opportunities that fit within the program strategy.
- Ensured that all team members had access to the resources and support they needed to successfully execute their jobs.
- Created a “Wrap Around” service program that provided comprehensive support to high school students (exp.
- College readiness, mentorship, job & volunteer opportunities).
- Created agendas and communication materials for team meetings.
- Worked directly with the Executive Director and Chief Operating Officer to maintain the overall health of the organization with a future-focused perspective.
Enterprise Information Services | Herndon , VAEducation Manager07/2018 - 12/2019
- Created and implemented educational content for students using USTA ACE curriculum & Net Generation guidelines.
- Created and oversaw mentorship programs.
- Assisted with events planning (fundraisers, galas etc).
- Assisted in managing year round programs.
New York Junior Tennis And Learning, NYJTL | City , STATEProgram Director12/2016 - 10/2018
- Located and established partnerships with various organizations, schools & vendors (St John's, Queens college, New York Hall of Science etc).
- Created and maintained a positive and professional learning environment for students.
- Created annual curriculum, budget, and work-scope using DYCD online/connect systems.
- Cultivated and maintained key relationships with community leaders, partners, funders, volunteers and parents.
- Recruited, hired, trained and managed staff/volunteers (15-25 annually).
- Conducted bi-weekly payroll.
- Scheduled all components of year-round programs-field trips events, guest speakers, site visits etc.
- Managed program operations and provided strategic leadership for all workers.
- Liaised between organizations, partners, stakeholder, and members to promote and improve services and communication.
- Developed robust marketing plans to increase awareness of programs.
- Proposed and developed new programming ideas and special features to drive audience engagement.
- Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates.
National Junior Tennis And Learning Of Trenton, NJTLT | City , STATEProgram Director04/2013 - 07/2016
- Cultivated and maintained key relationships.
- Recruited, hired, trained, managed and evaluated staff/volunteers (35-45 annually).
- Scheduled all components of programs-education, outreach, field trips, events, visits etc.
- Prepared monthly reports for Executive Director and Board, showing the status of program progress and other developmental activities, including the status of new partnerships.
- Increased year-round enrollment numbers from 1,700 to 2,778 in 1.5 years.
- Expended tennis & education programs from 14 to 25+ elementary and middle schools in the mercer county area.
- Secured partnerships with surrounding universities & sponsors/donors (Princeton University, TCNJ, Rider U, Bloomberg, Johnson & Johnson, NJM, and PNC Bank).
- Created an internship program for High School students.
- Prepared the annual budget, program goals & objectives, curriculum and established a structure for each program.
- Supported Executive Director in writing grant proposals and narratives (USTA, Community and State Grants).
- Implemented marketing strategies to help enhance community awareness of the organization.
- Minimized financial risk by establishing and maintaining best financial practices.
- Liaised between organizations, partners, stakeholder, and members to promote and improve services and communication.
- Oversaw completion of productivity goals and educated employees on established company processes.
Education and Training
Drew University | City, StateMaster of Arts in Creative Writing05/2013
Drew University | City, StateBachelor of Arts in Economics, Money, Banking & Finance05/2010
Websites, Portfolios, Profiles
- https://www.linkedin.com/in/michelle-gbelama
- www.sheleadssports.com
- www.collegereadyrecruit.com/tennis
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Resume Overview
School Attended
- Drew University
Job Titles Held:
- Founder & CEO
- Senior Program Director
- Education Manager
- Program Director
Degrees
- Master of Arts in Creative Writing
Bachelor of Arts in Economics, Money, Banking & Finance
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