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Senior Program Director Resume Example

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SENIOR PROGRAM DIRECTOR
Summary

Driven Program Director successful at overseeing cost-effective, high-quality programs. Offering extensive experience in managing well-run operations and achieving solid results.

15+ years of non-profit experience. Work with underserved youths ages 5 to 18; Adults 19 to 60. 8+ years of managerial and supervisor experience. Strong knowledge of youth, volunteer & partnership development. Ability to effectively establish and sustain corporate and community relationships. 3 years of sales, marketing & administrative experience. Knowledge of Board Relations & Grant Writing (community & state grants, private sponsorship).

Athletic Accomplishment & Community Involvement
  • Drew University #1 Singles & Doubles Tennis Player ( 2007-2010); Team Captain (2008-2010); Two Time MVP recipient (2008 & 2009)
  • Four-time selection to the Landmark All-Conference First and Second Team in both singles and doubles.
  • First woman in Drew's history to win the Flight A NJAIAW tennis tournament ( 2009).
  • Member & Captain of the 2010 Landmark Championship tennis team and competed in the NCAA
    Tournament (2010).
  • US Open Qualifying Tennis Tournament Contestant ( Quarter & Semi-Finals, 2009/2010).
  • Assistant Men & Women's Tennis Coach ( 2010-2015).
  • Strategic Planning Committee Member: Kings County Tennis League (KCTL) (2018-Present)
  • United States Tennis Association (USTA)/New Jersey District Council Member: Vice President of Community
    Development (2015-Present).
  • Trenton Central High School Board Member: Marketing Advisor (2014-2018)
  • Founder of She Leads Sports. Youth based sports organization for girls. Focus on Empower Girls To Become Productive Women (2019-Present)

Experience
Company Name | City, StateSenior Program Director09/2019 - 05/2020
  • Managed the Director of Coach Training and Development and Academy Director.
  • Crafted and implemented a strategic program delivery plan to align with overall organizational strategy and mission.
  • Established a program assessment strategy to ensure regular evaluation of Play Rugby's program delivery.
  • Ensured that systems and processes were in place to support the successful delivery of high-quality youth development programs.
  • Indirectly responsible for the performance of the coaches and volunteers.
  • Managed the overall program budget and reported back regularly to the Executive Director and Board of Directors.
  • Conducted bi-weekly payroll.
  • Established and maintained relationships with existing program partners.
  • Led business development efforts for new program opportunities that fit within the program strategy.
  • Ensured that all team members had access to the resources and support they needed to successfully execute their jobs.
  • Created a “Wrap Around” service program that provided comprehensive support to high school students (exp.
  • College readiness, mentorship, job & volunteer opportunities).
  • Created agendas and communication materials for team meetings.
  • Worked directly with the Executive Director and Chief Operating Officer to maintain the overall health of the organization with a future-focused perspective.
Company Name | City, StateEducation Manager (Consultant)07/2018 - 12/2019
  • Created and implemented educational content for students using USTA ACE curriculum & Net Generation guidelines.
  • Created and oversaw mentorship programs.
  • Assisted with events planning (fundraisers, galas etc).
  • Assisted in managing year round programs.
Company Name | City, StateProgram Director12/2016 - 10/2018
  • Located and established partnerships with various organizations, schools & vendors (St John's, Queens college, New York Hall of Science etc).
  • Created and maintained a positive and professional learning environment for students.
  • Created annual curriculum, budget, and work-scope using DYCD online/connect systems.
  • Cultivated and maintained key relationships with community leaders, partners, funders, volunteers and parents.
  • Recruited, hired, trained and managed staff/volunteers (15-25 annually).
  • Conducted bi-weekly payroll.
  • Scheduled all components of year-round programs-field trips events, guest speakers, site visits etc.
  • Managed program operations and provided strategic leadership for all workers.
  • Liaised between organizations, partners, stakeholder, and members to promote and improve services and communication.
  • Developed robust marketing plans to increase awareness of programs.
  • Proposed and developed new programming ideas and special features to drive audience engagement.
  • Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates.
Company Name | City, StateProgram Director04/2013 - 07/2016
  • Cultivated and maintained key relationships.
  • Recruited, hired, trained, managed and evaluated staff/volunteers (35-45 annually).
  • Scheduled all components of programs-education, outreach, field trips, events, visits etc.
  • Prepared monthly reports for Executive Director and Board, showing the status of program progress and other developmental activities, including the status of new partnerships.
  • Increased year-round enrollment numbers from 1,700 to 2,778 in 1.5 years.
  • Expended tennis & education programs from 14 to 25+ elementary and middle schools in the mercer county area.
  • Secured partnerships with surrounding universities & sponsors/donors (Princeton University, TCNJ, Rider U, Bloomberg, Johnson & Johnson, NJM, and PNC Bank).
  • Created an internship program for High School students.
  • Prepared the annual budget, program goals & objectives, curriculum and established a structure for each program.
  • Supported Executive Director in writing grant proposals and narratives (USTA, Community and State Grants).
  • Implemented marketing strategies to help enhance community awareness of the organization.
  • Minimized financial risk by establishing and maintaining best financial practices.
  • Liaised between organizations, partners, stakeholder, and members to promote and improve services and communication.
  • Oversaw completion of productivity goals and educated employees on established company processes.
Education and Training
Drew University | City, StateMaster of Arts in Creative Writing05/2013
Drew University | City, StateBachelor of Arts in Economics, Money, Banking & Finance05/2010
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/michelle-gbelama
  • www.sheleadssports.com
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Resume Overview

School Attended

  • Drew University

Job Titles Held:

  • Senior Program Director
  • Education Manager (Consultant)
  • Program Director

Degrees

  • Master of Arts in Creative Writing
    Bachelor of Arts in Economics, Money, Banking & Finance

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