Senior Program Director Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Skilled Program Director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Prepared to leverage 20 years' experience in youth and family development to take on challenging role at Henrico County Public Schools-Glen Allen High School.

  • Business oversight
  • Performance standards and analysis
  • Partnership development
  • Policy and procedure improvements
  • Program leadership
  • PPE use
  • Computer skills
  • Multitasking
  • Critical thinking
  • Time management
  • Conflict resolution
  • Organization
  • Supervision
  • Work ethic
  • Decision-making
  • Relationship building
09/2018 to Current Senior Program Director Engility Corporation | Anchorage, AK,
  • Created comprehensive progress reports on all programs to show progress.
  • Managed program operations and provided strategic leadership for all workers.
  • Proposed and developed new programming ideas and special features to drive audience engagement.
  • Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates.
  • Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
  • Kept programming on tight schedules, maintaining optimal quality standards to keep audiences informed or entertained.
  • Instituted community service as part of Smart Girls program curriculum.
  • Contributed to development, planning and completion of project initiatives.
02/2013 to 11/2018 Violence Prevention/Attendance Officer-FACE Dixon Unified School District | Dixon, CA,
  • Placed calls to parents to determine reasons for students' absences, meticulously noting details.
  • Conducted Home visits
  • Established partnerships with parents and schools
  • Implemented district wide events -RIPP
  • Flexible Schedule
  • Family Interventions
  • Gang Enforcement
  • Maintained community support
  • Honed talents in time management, relationship development and group collaboration from working closely with team of 7 individuals.
  • Welcomed visitors to main office and asked questions in effort to determine how to best serve needs.
  • Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates.
  • Collected, evaluated and stored documents securely in permanent records.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created new programs that resulted in increasing students attendance
  • Title Nine investigations
  • Conflict Resolution
  • Responding In Peaceful and Positive Ways facilitor
09/2011 to 02/2013 Substitute Teacher Northampton County Public Schools | City, STATE,
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Applied proactive behavior management techniques to facilitate classroom discipline.
  • Studied various school subjects to better understand content and assist with projects and assignments.
  • Engaged students in discussions to promote interest and drive learning.
  • Helped students build learning and study skills to achieve life-long educational goals.
  • Mentored, tutored and instructed students after school and during planning times.
  • Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
  • Proctored standardized tests by adhering to strict requirements while completing student records.
01/2006 to 04/2010 Case Manager/Program Manager St. Joseph's Villa | City, STATE,
  • Registered/transitioned students back to home school
  • Facilitated social and emotional learning skills
  • Assessed students to identify individual needs and supported IEP Coordinator in the development of IEP/BIP plans to address objectives and goals as identified during evaluation.
  • Crisis Management
  • Scheduled and participated in IEP meetings.
  • Coordinated counseling efforts with mental health professionals, doctors, nurses and social workers.
  • Provided psychotropic medication support by monitoring treatment adherence, recording side effects and determining effectiveness of treatment.
  • Conducted 15-minute and unscheduled checks on students on a weekly basis to ensure their compliance with all the rules and regulations of Dooley School.
  • Gathered information from families and social services agencies to inform development of treatment plans.
Education and Training
Expected in 06/1987 High School Diploma | Northampton County High School West, Gumberry, NC, GPA:
Expected in 04/2013 Associate of Applied Science | Criminal Justice Kaplan University, Davenport, IA, GPA:
Expected in 12/2021 Bachelor of Science | Criminal Justice Strayer University, Washington, DC GPA:
  • Martin Luther King Jr. Middle School Support Staff of the Month
  • Clinical Nation Award-St. Joseph's Villa
  • The Leader In Me Award-Westover Hills Elementary
  • Recognition by Oakwood Arts
Activities and Honors
  • MLK Middle School Support Staff of the Month
  • Clinical Nation Leadership Award
  • The Leader in Me Leadership Award

  • Strayer University Collective Mentoring Certification

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Northampton County High School West
  • Kaplan University
  • Strayer University
Job Titles Held:
  • Senior Program Director
  • Violence Prevention/Attendance Officer-FACE
  • Substitute Teacher
  • Case Manager/Program Manager
  • High School Diploma
  • Associate of Applied Science
  • Bachelor of Science