Senior Information Technology Analyst Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Seasoned Library System Manager adept at coordinate all aspects of library technology, including integrated library systems, online database subscriptions, library web site design and development, technology staff development for librarians, and to provide leadership in the area of cataloging, and processing of materials. Posses comprehensive knowledge of current and emerging information technology as it contributes to meeting the educational needs of students and staff. Optimized system architecture and database management with experience with dealing with vendors to assure processing/data integrity.

  • Capacity and scalability planning
  • Strategic planning and review
  • Tools customization
  • Programming and design skills
  • Best practices and standards
  • Project documentation
  • Team building
  • Training & Development
  • Automated library systems
  • Materials maintenance
  • Literacy outreach
  • Program management
Senior Information Technology Analyst, 2021 to Current
American Library Association Phoenix, AZ,

Integrated Library Systems Supervisor 2014-2021

Integrated Library Systems Supervisor ILS Administrator, 2006 – 2014

  • Manage and direct upgrades, enhancements, new products and changes, and develop procedures relating to the Integrated Library System (ILS), Sierra for a consortium (SPL and four other library systems).
  • Primary liaison to the four other library systems in the consortium.
  • Manage CMS based staff intranet, including upgrades and training.
  • Oversaw and supported website maintenance and development.
  • Implement and support electronic resources.
  • Collaborate with Information Technology staff on implementing, supporting, and troubleshooting technology.
  • Led larger projects includes: new ILS (Millennium to Sierra) training and implementation; RFID implementation, conversion, and training; PC Reservation migration, implementation, and training; INN-Reach implementation, training, and ongoing support; Intelligent Material Management System configuration and implementation; book vending machine implementation; automated materials handling implementation; JasperSoft print template configuration for slips, notices, and spine labels; and floating collection implementation.
  • Supervise 7.5 FTE library staff at a variety of levels.
  • Handle software and hardware issues quickly and effectively.
  • Work with a variety of vendors for servicing equipment and purchasing products.
  • Serve on the annual Staff Day committee responsible for organizing staff development.
  • Worked with a team to implement eReader checkouts for patrons in a pilot project that gained nationwide recognition.
  • Work on special projects as requested and coordinate closely with other departments to successfully complete them.
  • Expanded systems with new features and structural components.
  • Coordinated installation of updated computer programs and systems.
  • Maximized information sharing by optimizing interface linking different computer systems.
  • Integrated new technologies to meet area requirements.
Web Development Librarian, 2004 to 2006
Andover Public Schools Andover, MA,
  • Provided leadership in development of web-based services for the member libraries of the San Joaquin Valley Library System.
  • Performed web site development, design, and maintenance for various library jurisdictions, including implementation of search and email functions, creation of forms and databases, creating and editing graphics, and troubleshooting.
  • Collaborated with and advised department heads on new and existing web content, technical feasibility, and appearance/design.
  • Provided modern and successful educational experience for students by incorporating range of media and technology options.
  • Defined and conducted design processes at all stages, including research, conceptualization, testing and implementation.
  • Gathered, defined and translated client requirements into product stories and actionable tasks.
Librarian, 2002 to 2004
Fresno County Public Library City, STATE,
  • Led event programming and youth services for a branch library, including crafts, story times, Summer Reading programs, class visits, and volunteer management.
  • Participated in reference, collection development, and branch services. Supervised 4.5+ FTE library staff (library assistants and library aides).
  • Conducted branch computer classes in Spanish – beginning computer, email, and Internet.
  • Gave online database classes at the main library.
  • Provided modern and successful educational experience for students by incorporating range of media and technology options.
  • Helped teachers incorporate literacy skills and build love of education in students of all backgrounds.
  • Made copies of reference materials for patrons and processed associated fees.
  • Maintained first-rate service by quickly repairing or replacing damaged materials and equipment according to library budget.
  • Trained staff, students and faculty on proper use of library technology to prevent damage.
Library Assistant, 1999 to 2002
Hugh & Hazel Darling Law Library, UCLA City, STATE,
  • Provided basic reference. Performed general bibliographic instruction and law citation interpretation for students and public.
  • Processed reserve materials and maintained database.
  • Uploaded materials and edited account information for electronic reserves system (ERes).
  • Programmed web pages for in-house and public access using ColdFusion.
  • Greeted patrons upon entrance to library and offered assistance with any needs or issues.
  • Oversaw check-in and check-out process of library books and materials at circulation desk.
  • Promoted library's vast services to visitors through active communication.
  • Kept watchful eye on front desk at all times to encourage protected library environment.
  • Supervised inventories for books, audio-visual materials and computer software, accurately processing all receipts.
Education and Training
Master of Library And Information Science: Information Systems , Expected in
University Of California - Los Angeles - Los Angeles, CA
Master of Arts in Latin American Studies: Ethnomusicology, Geography, And Information Study, Expected in
University Of California - Los Angeles - Los Angeles, CA
Bachelor of Arts in English: , Expected in
California Polytechnic State University-San Luis Obispo - San Luis Obispo, CA
Associate of Arts in English: , Expected in
Santa Rosa Junior College - Santa Rosa, CA
Technical Acumen
  • SQL, Python, perl, CSS, and HTML, user account management, security and access policies, relational databases, and web development
  • Microsoft Office Suite and both graphical and command line interfaces for various programs and applications

American Library Association Emerging Leader,2007

Information Studies Travel Fellowship to American Library Association – Atlanta, GA, 2002

Regents Conference Travel Stipend, 2002

Southern California Association of Law Libraries Scholarship, 2001

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Resume Overview

School Attended
  • University Of California - Los Angeles
  • University Of California - Los Angeles
  • California Polytechnic State University-San Luis Obispo
  • Santa Rosa Junior College
Job Titles Held:
  • Senior Information Technology Analyst
  • Web Development Librarian
  • Librarian
  • Library Assistant
  • Master of Library And Information Science
  • Master of Arts in Latin American Studies
  • Bachelor of Arts in English
  • Associate of Arts in English