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Senior Human Resources Specialist Resume Example

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SENIOR HUMAN RESOURCES SPECIALIST
Summary
Skills
  • Epic Hyperspace
  • Salesforce
  • SAP
  • Multimedia Conferencing Platforms
  • Qualtrics
  • Tableau
  • Microsoft Office
  • Articulate Online
  • Administrative, Policies
  • Administrative support, Presentations
  • Articulate, Recruiting
  • Behavioral health, Recruitment
  • Community Health, Reporting
  • Consultation, SAP
  • Develop content, Spanish
  • Contracts, Surveys
  • CRM, Tableau
  • Databases, Training programs
  • Department of Health, Website
  • Documentation, Workshops
  • English
  • Event planning
  • Financial
  • First Aid
  • Focus
  • Functional
  • Hiring
  • Home health aides
  • Insurance
  • Managing
  • Meetings
  • Mental Health
  • Microsoft Office
  • Office
  • Power point
  • Multimedia
  • Network
  • Networking
  • Organizational
  • Payroll
Experience
Company Name | City, StateSenior Human Resources Specialist08/2013 - Current
  • Responsible for the development, management and tracking of job board for vacant positions within our network.
  • Handle recruitment for office locations and facilitate the hiring of targeted professionals.
  • Proactively identify candidate utilizing a variety of sources including, internet postings, social media, direct sourcing, employee referrals, career fairs, networking and agencies.
  • Perform screening and assessment of applicants in order to present candidates to hiring managers.
  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Develop and conduct surveys across various organizations.
  • Complete reference and background checks and extend offers to candidates.
  • Analyze data and produce dashboards.
  • Design and manage employee relationship initiatives.
  • Facilitate Mental Health First Aid trainings throughout New York State.
  • Responsible for the management of workforce online learning modules repository.
  • Managing the structure, reporting and emerging roles in our student development programs.
  • Partnered with Hostos Community College to create a Community Health Worker apprenticeship program.
  • Partnered with Mental Health Association of Westchester to create a Certified Recovery Peer Advocate training program.
  • Implemented Diversity and Inclusion training programs throughout network.
  • Survey organization to measure Joy in Work and Provider Burnout.
  • Planned and administered focus groups in order to develop Diversity and Inclusion initiatives for partners in network.
  • Provide design consultation to partners in order to achieve project's desired outcomes.
  • Providing weekly updates to our training calendar and making sure website is functional.
  • Accountable for the collection of required workforce data from partners and the submittal to N.Y.S.
  • Department of Health.
Company Name | City, StateHuman Resources Specialist08/2013 - Current
  • Facilitate and co-lead a multi-organizational Cultural Competency and Health Literacy (CCHL) work-group.
  • Develop content and aligned presenters with topics related to Diversity and Inclusion for best practices workshops.
  • Utilize and manage workforce data on Salesforce (CRM) management system.
  • Prepare power point presentations and conduct webinars for implementation of projects and surveys.
  • Manage administrative support for workforce communications and training needs for multiple organizations throughout network.
  • Prepare and submit training documentation in order to acquire continuing education credits.
  • Responsible for N.Y.S.
  • Department of Health quarterly reporting documentation for workforce training activities in the Hudson Valley Region.
  • Coordinate and assist in event planning for training forums within the Hudson Valley Region.
  • Tracked attendees, participation and understanding of course material.
Company Name | City, StateBusiness Associate08/2013 - Current
  • Surveyed recently discharged patients on their experience in the E.R.
  • Increased volume of surveyed patients by 25% consecutively over a three-year period.
  • Conducted analysis to address low patient engagement which left the opportunity to yield a higher survey completion rate.
  • Assisted patients in obtaining follow up appointments with specialty providers.
  • Monitored multiple databases to ensure patient was scheduled for an appointment, insurance was verified and assist them with any questions.
  • Implemented a retention system for patients that missed appointments in order to reschedule follow up visit.
Company Name | City, StateHuman Resources Associate08/2005 - 08/2013
  • Responsible for hiring home health aides, certified nurse assistants, behavioral health workers, social workers and administrative positions.
  • Oversaw job fairs to bring in local talent for long-term and seasonal positions.
  • Developed and implemented recruiting strategies.
  • On-boarded staff on their health insurance coverage, paid time off and company's policies.
  • Designed and managed employee relationships initiatives.
  • Held company-wide town hall meetings to convey updates.
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Devised training programs for new and existing employees.
  • Managed payroll and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
Education and Training
College of Mount Saint Vincent Riverdale | City, StateBachelor of Arts in Interpersonal Communications2010GPA: 3.6
Mercy College | City, StateMaster of Science in Human Resources ManagementGPA: 3.7
Certifications
  • Mental Health First Aid Facilitator
  • Change Management Certifications
  • Society of Human Resources Management-Certified Professional (SHRM-CP)
  • Mental Health First Aid Instructor-National Council for Behavioral Health
  • Certified Change Agent-National Health System of England
    • Languages
    Bilingual (English/Spanish
    Additional Information
    • Awards , Recognized and rewarded by NYS DSRIP Annual Learning symposium for Cultural Competency and Health Literacy work throughout the Hudson Valley.
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    Resume Overview

    School Attended

    • College of Mount Saint Vincent Riverdale
    • Mercy College

    Job Titles Held:

    • Senior Human Resources Specialist
    • Human Resources Specialist
    • Business Associate
    • Human Resources Associate

    Degrees

    • Bachelor of Arts in Interpersonal Communications
      Master of Science in Human Resources Management

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