Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Director of Human Resources

Accomplished Director of Human Resources offering 8 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.

  • Performance Management
  • Prepare Reports
  • Federal Regulations
  • Task Prioritization
  • Training Programs
  • Design And Implementation
  • Career Fairs
  • Policies And Procedures
  • Ability To Supervise
  • Programming
  • Personnel Management
  • Oral And Written Communication
  • Employment And Labor Laws
  • Strategic Planning
  • Data Reporting
  • Department Leadership
  • Labor Relations
  • Investigation Procedures
  • Writing
  • Labor Negotiations
  • Sound Judgment
Expected in 06/2020 M.B.A | Human Resource Management Colorado Technical University, Colorado Springs, CO GPA:
Expected in 06/2009 B.S | Business Administration Andover, College, South Portland, ME GPA:

· 2017, SHRM FMLA Master Class for Employers, Parsippany, NJ

· Certificate of Eligibility School Business Administrator, State of New Jersey 1168756 8/2020

Work History
08/2016 to Current Senior Human Resource Specialist Corban University | Salem, OR,
    • Assist in completion of background investigations.
    • Prepare government reports to remain in compliance.
    • Prepare sexual misconduct forms.
    • Contribute to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
    • Monitor employee performances and performed reviews.
    • Train new employees on company and communication standards.
    • Analyze issues and employed improvement processes.
    • Liaise between management and employees to deliver conflict resolution.
    • Advocate for staff members and counsel supervisors to identify and resolve conflicts.
    • Partner with senior leadership to establish and develop HR policies and procedures.
    • Develop and present progress reports on HR employees.
    • Analyze company trends and rectified employee performance issues.
09/2012 to 05/2015 Director of Human Resources Corban University | Salem, OR,
    • Handled discipline and termination of employees in accordance with company policy.
    • Developed succession plans and promotion paths for all staff.
    • Devised hiring and recruitment policies for 75-employee company.
    • Conducted exit interviews to better understand reasons why employees were separating from company.
    • Collaborated with entire human resource department to discuss new ways to recruit top talent.
    • Handled on-boarding process for newly hired employees and distributed all paperwork.
    • Provided immediate updates to entire employee pool when policies and procedures were changed.
    • Developed incentive program for hiring of and retaining of employees.
    • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
    • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
03/2011 to 06/2012 Director of Human Resources Chrysalis Boarding School | Eureka, MT,
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding
  • Developed succession plans and promotion paths for all staff

Assist principals with the hiring selection, assignments and evaluation of personnel in BloomBoard and Ed Reflect.
Maintain a current application on file of prospective candidates for each position.

Create, and review all forms used by the district

Interview and process applications of candidates.
Create job descriptions for new staff positions and update existing job descriptions.


  • Structured compensation and benefits according to market conditions and budget demands
01/2007 to 01/2011 Residential Manager Our House Inc, Residential Group Home | City, STATE,
  • Led projects and analyzed data to identify opportunities for improvement
  • Identified issues, analyzed information and provided solutions to problems
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Participated in team-building activities to enhance working relationships
  • Conducted research, gathered information from multiple sources and presented results
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
  • Liaised between multiple business divisions to improve communications
  • Collaborated with entire human resource department to discuss new ways to recruit top talent
  • Organized company-wide events designed to boost employee morale
  • Coordinated ongoing technical training and personal development classes for staff members
  • Prepared new hire letters, employee contracts and corporate policies
  • Updated HR database with new employee information, changes in benefits and other details
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork
  • Oversaw hiring, staffing, and labor law compliance
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees

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School Attended

  • Colorado Technical University
  • Andover, College

Job Titles Held:

  • Senior Human Resource Specialist
  • Director of Human Resources
  • Director of Human Resources
  • Residential Manager


  • M.B.A
  • B.S

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