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Senior Human Resource Specialist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Director of Human Resources

Accomplished Director of Human Resources offering 8 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.

Skills
    • Employee Relations
    • New Hire Onboarding
    • Relationship Building
    • Provide Training
    • Performance Management
    • Accurate Reporting
    • Compliances Issues
    • Conflict Resolution
    • Exit Interviews
    • New Employee Training
    • Exit Interviews
    • Industry Trends
    • Policy and Procedure Adherence
Education
Colorado Technical University Colorado Springs, CO Expected in 06/2020 M.B.A : Human Resource Management - GPA :
Andover, College South Portland, ME Expected in 06/2009 B.S : Business Administration - GPA :
Certifications

· 2017, SHRM FMLA Master Class for Employers, Parsippany, NJ

· Certificate of Eligibility School Business Administrator, State of New Jersey 1168756 8/2020

Highlights of Achievements

· Interviewing, hiring, and training top-performing teams while ensuring comprehensive adherence to organizational regulations and guidelines.

· Developing and implementing company-wide policies and procedures to establish standardization and drive staff compliance.

· Directing talent acquisition, performance evaluations, and special projects to generate streamlined, efficient operations and achieve corporate objectives.

· Establishing solid and trusting partnerships through exceptional relationship-building skills; utilizing positive energy and interpersonal abilities to secure employee and management trust.

Dedicated in improving recruitment and retention strategies.

Experienced in new hire training and on-boarding procedures.

Successful history of building top-level employee benefit programs.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Eager to take on added responsibilities to meet team goals.

Work History
Delta College - Senior Human Resource Specialist
University Center, MI, 08/2016 - Current
    • Assist in completion of background investigations.
    • Prepare government reports to remain in compliance.
    • Prepare sexual misconduct forms.
    • Contribute to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
    • Monitor employee performances and performed reviews.
    • Train new employees on company and communication standards.
    • Analyze issues and employed improvement processes.
    • Liaise between management and employees to deliver conflict resolution.
    • Advocate for staff members and counsel supervisors to identify and resolve conflicts.
    • Partner with senior leadership to establish and develop HR policies and procedures.
    • Develop and present progress reports on HR employees.
    • Analyze company trends and rectified employee performance issues.
Delta College - Director of Human Resources
University Center, MI, 09/2012 - 05/2015
    • Handled discipline and termination of employees in accordance with company policy.
    • Developed succession plans and promotion paths for all staff.
    • Devised hiring and recruitment policies for 75-employee company.
    • Conducted exit interviews to better understand reasons why employees were separating from company.
    • Collaborated with entire human resource department to discuss new ways to recruit top talent.
    • Handled on-boarding process for newly hired employees and distributed all paperwork.
    • Provided immediate updates to entire employee pool when policies and procedures were changed.
    • Developed incentive program for hiring of and retaining of employees.
    • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
    • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Global, A 1St Flagship Company - Director of Human Resources
Guthrie, OK, 03/2011 - 06/2012
    • Led and strategically directed team of human resources professionals.
    • Conducted exit interviews to better understand reasons why employees were separating from company.
    • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
    • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
    • Created and implemented safety protocols to successfully reduce workplace incidents.
    • Maintained "open door" policy to encourage employee communications and resolution of issues.
    • Tracked and reported metrics to identify trends and establish goals to meet business needs.
    • Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
Our House Inc, Residential Group Home - Residential Manager
City, STATE, 01/2007 - 01/2011
    • Ensured compliance to budgets, accident and incident reporting, fire drills implementation.
    • Scheduled and conducted meetings with staff and State of New Jersey DDD and DCF.
    • Developed and established resident goals in conjunction with Interdisciplinary Team through Individual Habilitation Plan.
    • Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
    • Participated in community events and met with local leaders to develop recreational activities for residents.
    • Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
    • Coordinated services, including various types of therapy for residents, ensuring attendance for scheduled appointments.
    • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
    • Developed monthly schedules and assignments for staff.
    • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
    • Prepared variety of different written communications, reports and documents to ensure smooth operations.

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Resume Overview

School Attended
  • Colorado Technical University
  • Andover, College
Job Titles Held:
  • Senior Human Resource Specialist
  • Director of Human Resources
  • Director of Human Resources
  • Residential Manager
Degrees
  • M.B.A
  • B.S