Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Director of Human Resources

Accomplished Director of Human Resources offering 8 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.

  • Sound Judgment
  • Investigation Procedures
  • Oral And Written Communication
  • Assess Risks
  • Ability To Prioritize
  • Decision-Making
  • Employment And Labor Laws
  • File Preparation
  • Damage Assessments
  • Recommend Solutions
M.B.A: Human Resource Management, Expected in 06/2020
Colorado Technical University - Colorado Springs, CO
B.S: Business Administration, Expected in 06/2009
Andover, College - South Portland, ME

· 2017, SHRM FMLA Master Class for Employers, Parsippany, NJ

· Certificate of Eligibility School Business Administrator, State of New Jersey 1168756 8/2020

Work History
Senior Human Resource Specialist, 08/2016 - Current
Capital Health Services - Carriage Inn Of Cadiz Cadiz, OH,
    • Assist in completion of background investigations.
    • Prepare government reports to remain in compliance.
    • Prepare sexual misconduct forms.
    • Contribute to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
    • Monitor employee performances and performed reviews.
    • Train new employees on company and communication standards.
    • Analyze issues and employed improvement processes.
    • Liaise between management and employees to deliver conflict resolution.
    • Advocate for staff members and counsel supervisors to identify and resolve conflicts.
    • Partner with senior leadership to establish and develop HR policies and procedures.
    • Develop and present progress reports on HR employees.
    • Analyze company trends and rectified employee performance issues.
Director of Human Resources, 09/2012 - 05/2015
Capital Health Services - Carriage Inn Of Cadiz Cadiz, OH,
    • Handled discipline and termination of employees in accordance with company policy.
    • Developed succession plans and promotion paths for all staff.
    • Devised hiring and recruitment policies for 75-employee company.
    • Conducted exit interviews to better understand reasons why employees were separating from company.
    • Collaborated with entire human resource department to discuss new ways to recruit top talent.
    • Handled on-boarding process for newly hired employees and distributed all paperwork.
    • Provided immediate updates to entire employee pool when policies and procedures were changed.
    • Developed incentive program for hiring of and retaining of employees.
    • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
    • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Director of Human Resources, 03/2011 - 06/2012
Universal Health Services Bonham, TX,
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding
  • Developed succession plans and promotion paths for all staff

Assist principals with the hiring selection, assignments and evaluation of personnel in BloomBoard and Ed Reflect.
Maintain a current application on file of prospective candidates for each position.

Create, and review all forms used by the district

Interview and process applications of candidates.
Create job descriptions for new staff positions and update existing job descriptions.


  • Structured compensation and benefits according to market conditions and budget demands
Residential Manager, 01/2007 - 01/2011
Our House Inc, Residential Group Home City, STATE,
    • Ensured compliance to budgets, accident and incident reporting, fire drills implementation.
    • Scheduled and conducted meetings with staff and State of New Jersey DDD and DCF.
    • Developed and established resident goals in conjunction with Interdisciplinary Team through Individual Habilitation Plan.
    • Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
    • Participated in community events and met with local leaders to develop recreational activities for residents.
    • Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
    • Coordinated services, including various types of therapy for residents, ensuring attendance for scheduled appointments.
    • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
    • Developed monthly schedules and assignments for staff.
    • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
    • Prepared variety of different written communications, reports and documents to ensure smooth operations.

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School Attended

  • Colorado Technical University
  • Andover, College

Job Titles Held:

  • Senior Human Resource Specialist
  • Director of Human Resources
  • Director of Human Resources
  • Residential Manager


  • M.B.A
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