Accomplished Senior Investigator successful in leading high caseloads under tight deadlines. Skilled at planning and conducting routine and complex investigations. Experienced in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.
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· 2017, SHRM FMLA Master Class for Employers, Parsippany, NJ
· Certificate of Eligibility School Business Administrator, State of New Jersey 1168756 8/2020
Demonstrated knowledge of federal and state employment and labor laws Thorough and demonstrated knowledge and application of workplace investigation procedures and principles; ethics and diversity compliance.
Demonstrated ability to think critically and apply sound judgment.
Effective oral and written communication skills.
Demonstrated ability to prioritize and multi-task in situations with time constraints. Demonstrated ability to work collaboratively and cross-functionally.
Demonstrated ability to handle complex investigations with objectivity, impartiality and with high level of confidentiality.
Demonstrated ability to maintain and apply metrics to analyze situations and make recommendations to facilitate prevention.
Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.
Organizational savvy combined with managerial courage to conduct investigations that may impact senior level associates.
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