senior human resource specialist resume example with 13 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
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  • single:
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Director of Human Resources

Accomplished Senior Investigator successful in leading high caseloads under tight deadlines. Skilled at planning and conducting routine and complex investigations. Experienced in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.

  • Sound Judgment
  • Investigation Procedures
  • Oral And Written Communication
  • Assess Risks
  • Ability To Prioritize
  • Decision-Making
  • Employment And Labor Laws
  • File Preparation
  • Damage Assessments
  • Recommend Solutions
M.B.A: Human Resource Management, Expected in 06/2020
Colorado Technical University - Colorado Springs, CO
Status -
B.S: Business Administration, Expected in 06/2009
Andover, College - South Portland, ME
Status -

· 2017, SHRM FMLA Master Class for Employers, Parsippany, NJ

· Certificate of Eligibility School Business Administrator, State of New Jersey 1168756 8/2020

Work History
Senior Human Resource Specialist, 08/2016 - Current
Capital Health Services - Shiloh Springs Trotwood, OH,
    • Assist in completion of background investigations.
    • Prepare government reports to remain in compliance.
    • Prepare sexual misconduct forms.
    • Contribute to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
    • Monitor employee performances and performed reviews.
    • Train new employees on company and communication standards.
    • Analyze issues and employed improvement processes.
    • Liaise between management and employees to deliver conflict resolution.
    • Advocate for staff members and counsel supervisors to identify and resolve conflicts.
    • Partner with senior leadership to establish and develop HR policies and procedures.
    • Develop and present progress reports on HR employees.
    • Analyze company trends and rectified employee performance issues.
Director of Human Resources, 09/2012 - 05/2015
Capital Health Services - Shiloh Springs Trotwood, OH,
    • Handled discipline and termination of employees in accordance with company policy.
    • Developed succession plans and promotion paths for all staff.
    • Devised hiring and recruitment policies for 75-employee company.
    • Conducted exit interviews to better understand reasons why employees were separating from company.
    • Collaborated with entire human resource department to discuss new ways to recruit top talent.
    • Handled on-boarding process for newly hired employees and distributed all paperwork.
    • Provided immediate updates to entire employee pool when policies and procedures were changed.
    • Developed incentive program for hiring of and retaining of employees.
    • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
    • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Director of Human Resources, 03/2011 - 06/2012
Universal Health Services Virginia Beach, VA,

Demonstrated knowledge of federal and state employment and labor laws Thorough and demonstrated knowledge and application of workplace investigation procedures and principles; ethics and diversity compliance.

Demonstrated ability to think critically and apply sound judgment.

Effective oral and written communication skills.

Demonstrated ability to prioritize and multi-task in situations with time constraints. Demonstrated ability to work collaboratively and cross-functionally.

Demonstrated ability to handle complex investigations with objectivity, impartiality and with high level of confidentiality.

Demonstrated ability to maintain and apply metrics to analyze situations and make recommendations to facilitate prevention.

Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.

Organizational savvy combined with managerial courage to conduct investigations that may impact senior level associates.

Residential Manager, 01/2007 - 01/2011
Our House Inc, Residential Group Home City, STATE,
    • Ensured compliance to budgets, accident and incident reporting, fire drills implementation.
    • Scheduled and conducted meetings with staff and State of New Jersey DDD and DCF.
    • Developed and established resident goals in conjunction with Interdisciplinary Team through Individual Habilitation Plan.
    • Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
    • Participated in community events and met with local leaders to develop recreational activities for residents.
    • Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
    • Coordinated services, including various types of therapy for residents, ensuring attendance for scheduled appointments.
    • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
    • Developed monthly schedules and assignments for staff.
    • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
    • Prepared variety of different written communications, reports and documents to ensure smooth operations.

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Resume Overview

School Attended

  • Colorado Technical University
  • Andover, College

Job Titles Held:

  • Senior Human Resource Specialist
  • Director of Human Resources
  • Director of Human Resources
  • Residential Manager


  • M.B.A
  • B.S

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