senior human resource generalist resume example with 6 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Versatile Senior Human Resources Generalist bringing an in-depth understanding of diverse HR areas, including benefits, compensation and hiring practices. Decisive and systematic professional with strong leadership and communication skills. Seeking to apply [Number] years' experience to pursue a challenging position with advancement potential.

  • Conducts recruitment process that includes communicating with applicants, pre-screening applicants, and creating job postings
  • Provide information regarding employment issues e.g. transfer, promotion/demotion, reduction in force and placement
  • Chief facilitator for New Employee Orientation held every two weeks with an average of 42 attendees
  • Provide general assistance on strategic benefits questions and assures linkage to central benefits services
  • Manages the onboarding of new employees, background checks and extending offers of employment, etc.
  • The University of Toledo, Toledo, OH
  • Benefits Coordinator August 2016 to February 2017
  • Contributes to the fulfillment of the University’s mission and vision by coordinating the University of Toledo benefit programs and initiatives for faculty and staff. Counsel employees regarding routine benefits programs and medically related employee leave of absences, communicates benefits programs, conducts individual orientation sessions and group benefits reviews, maintains benefits records and prepares necessary documents for implementing benefits coverage.
  • Human Resources Specialist October 2010 to August 2016
  • Serve as a trusted advisor to departmental leaders understanding operational facets of the colleges and departments managed, including strategic objectives and personnel issues in order to deliver the most effective solutions possible. Answers employee and manager questions regarding employment, work life, performance management, and compensation as well as interpret policies and procedures and provide policy guidance in a consistent manner to managers and employees. Provides Human Resources services for over 15 departments that accommodates over 800 employees, both union and non-union.
  • Assisted a staff consisting of 26 team members with daily human resources activities and projects providing exceptional customer service and maintained a good rapport with HR staff. Highlights:
  • Worked patiently and extended courtesy with all customs
  • Balanced working 40 hours a week while pursuing college degree
  • Maintained the ability to think quickly and logically to ensure expedient response to customer inquiries
  • Greeted visitors, ascertaining the nature of their business, and referring them to appropriate staff members
  • Collated, coded, sorted and logged mail forms, correspondence and other information
  • Utilized Banner system to research information to fulfill inquiries and form processing
  • HRIS Applications: Banner PeopleAdmin Web Report Library
  • Microsoft Word Microsoft Excel Microsoft Access Microsoft PowerPoint Microsoft Outlook
  • Policies Implementation
  • Personnel Recruitment
  • Cost Reductions
  • Benefits Administrator
  • Policy Interpretation
  • Work Complaint Handling
  • Employment Recordkeeping
  • Networking and Partnership Development
  • New Hire Onboarding
  • Decision Making
  • Procedure Compliance
  • Employee Orientation
  • Recruitment Management
08/2022 to Current
Senior Human Resource Generalist Citrix Systems Inc. Tempe, AZ,
  • Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Worked cross-functionally to optimize efficiency and execute on HR business processes.
  • Spearheaded diversity, equity and inclusion efforts to meet company diversity goals.
  • Collaborated with department managers to develop morale-boosting strategies to increase satisfaction and reduce turnover.
  • Established and generated various reports to verify HR compliance.
08/2021 to Current
Compensation Consultant Mayer Hoffman Mccann P.C. High Point, NC,
  • Contributes to the fulfillment of the USI mission by assisting clients with assessing compensation and organizational performance needs
  • Analyze and assure effectiveness of client compensation and reward programs
  • Develop appropriate models and design pay levels, annual incentives pay programs, prepare client deliverables
  • Utilize compensation surveys to establish appropriate market benchmarks and manipulate data using spreadsheets in database to assess pay scales, base pay and incentives
  • Advise clients on trends in the area of compensation and on the current rates of pay for given job categories with detail descriptions pertaining to each job title.
  • Developed and evaluated methods and techniques for selecting, promoting and training workers.
  • Planned and completed group projects, working smoothly with others.
01/2020 to 08/2021
Human Resources Specialist Hzo City, STATE,
  • Assist with recruitment activities (e.g., complete applicant registers; provide documentation to applicants; explain application procedures; pre-screen applicants; answer inquiries regarding classification, compensation, benefits, and career opportunities; applications; place conditional offers of employment for hourly and salaried positions; communicate with applicants regarding the new hire process; process background checks and analyze results to prepare recommendations; conduct reference checks.) Operate personal computer to produce personnel forms and related documents (e.g., Personnel Action forms, internal job postings, appointment letters, change notices) and processes various personnel transactions (e.g
  • Terminations, salary changes, title changes, etc.)
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
02/2017 to 01/2020
Human Resource Talent Management Specialist The University Of Toledo City, State,
  • Contributes to the fulfillment of the University’s mission and vision by creating a learning environment, maintaining an effective system of monitoring employee participation and progress in training and development systems and processes, measuring the success of programs, and implementing communication procedures that inform staff of opportunities and their participation.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Established and generated various reports to verify HR compliance.
Education and Training
Expected in 05/2013 to to
Bachelor of Business Administration:
The University of Toledo - ,
Expected in to to
: Human Resources Management and Organizational Leadership & Management
AACSB Accredited College of Business Administration - ,
Activities and Honors

Motivated Professional with over 10 years of Human Resources experience. The ability to interconnect with employees at all levels within the institution. Primary expertise has been in an Academic/ Healthcare entity however skillset is applicable in any Human Resources setting. Particularity interested in employment, talent development, training and recruitment. Academic background in Business Administration with focus in Human Resource Management; qualified for opportunities where customer service, interpersonal, and presentation skills will be valuable. Toledo Young Black Professionals Board Member (TYBP) Toledo Innovative Manhood Experience President (TIME) Society for Human Resource Management (SHRM) Pickett Elementary School HUB Team 2015-2017 Alpha Phi Alpha Fraternity Incorporated

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Resume Overview

School Attended

  • The University of Toledo
  • AACSB Accredited College of Business Administration

Job Titles Held:

  • Senior Human Resource Generalist
  • Compensation Consultant
  • Human Resources Specialist
  • Human Resource Talent Management Specialist


  • Bachelor of Business Administration

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