senior healthcare recruiter resume example

• Recruit clinical healthcare professionals including Nurses and Allied Health Professionals for travel contracts.
• Review client job requisitions to assess required qualifications for desired candidates.
• Utilize the TravelWare system to search for candidates.
• Communicate with potential candidates via phone and email, and vet candidates by performing pre-screenings.
• Enter candidates' information into the applicant tracker in TravelWare.
• Analyze and reconstruct resumes to highlight candidates' skills and strengths.
• Submit candidates to job requisitions, schedule interviews, and prepare candidates for interviews.
• Present job offers, and assist candidates with the completion of onboarding requirements.
• Act as a point of contact (POC) for candidates during their job assignments.
• Coach employees based on client feedback, and terminate employees if needed.
• Perform timesheet audits weekly to ensure candidates' timesheets have all been entered accurately and approved for payroll.
• Provide management with feedback and suggestions for process improvement.

**Started as an Online Chat Specialist for 6 months before being promoted to Team Leader. Promoted to Division Manager after being a Team Leader for nearly 2 years**

• Manage/lead an entire division consisting of multiple Team Leaders and Online Chat Specialists.
• Assist company Director with scheduling to ensure appropriate staffing levels were met.
• Provide training and development to Team Leaders to ensure maximum efficiency and effective leadership.
• Provide both positive reinforcement as well as constructive criticism in order to maintain a productive and positive work environment.
• Ensure that the division is meeting or exceeding all required company metrics.
• Prepare and present monthly, quarterly, and annual reviews to both Team Leaders and Online Chat Specialists.
• Track tardies and absences in employee logs.
• Address and redirect behaviors or actions that are not in compliance with the company policy and code of ethics.
• Handle disciplinary action including verbal warnings, written warnings, and terminations.
• Prepare and present Performance Improvement Plans (PIP) to facilitate growth and adherence to metrics and best practices.
• Conduct onsite interviews and assist in hiring decisions.
• Perform teachbacks and assist with new hire orientation and training.
• Coordinate with Human Resources (HR) regarding any sensitive issues that may need to be addressed.
• Contribute in weekly strategy meetings focused on process improvement, staffing, and company vision.
• Conduct monthly meetings with the division to relay informaiton regarding policy changes, upcoming inititatives, and company updates.
• Help facilitate and participate in company contests, incentives, and events to boost employee morale.