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senior documentation specialist resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Objective

Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in Cyber Security.

Skills
  • Malware Analysis
  • Production Work
  • Kali Linux
  • Software Deployment
  • Client Support
  • Data Encryption
  • Risk Management Framework
  • Web Applications
  • Hardware Asset Management
  • Microsoft Visual Basic
Education
Texas State Technical College - West Texas Rosenberg, TX, Expected in 06/2025 Associate of Science : Cyber Security - GPA :
South Houston High School South Houston, TX Expected in 06/2004 High School Diploma : - GPA :
Work History
Iconma, L.L.C. - Cyber Security Specialist
Charlottesville, VA, 07/2017 - Current
  • Applied leading theories and concepts to development, maintenance and implementation of information security standards, procedures and guidelines.
  • Monitored confidential company data and mitigated hacking through network systems updates.
  • Managed data center system upgrades, delivering better reliability and security for server hosting and enterprise applications.
  • Developed, implemented and documented security programs and policies and monitored compliance across departments.
  • Researched and developed new computer forensic tools.
  • Encrypted data and erected firewalls to protect confidential information.
Aria Systems - Cyber Security Specialist
Broomall, PA, 04/2014 - 06/2017
  • Monitored confidential company data and mitigated hacking through network systems updates.
  • Managed anonymous online and phone-call tips, implementing uncovered information into investigation processes to solve cases.
  • Planned and oversaw configuration changes for security infrastructure platforms.
  • Validated and verified system security requirements definitions and analyzed system security designs.
  • Performed risk and vulnerability assessments and provided results and recommendations to senior management.
  • Led teams of up to 5 in developing and implementing security systems, resulting in 34% fewer threats.
Agilent Technologies, Inc. - Information Technology Specialist
Bridgeport, CT, 01/2011 - 02/2014
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Used ticketing systems to manage and process support actions and requests.
  • Facilitated best user experience through continuous support and communication of system changes.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Drafted and distributed training manuals for devices used by various employees.
  • Set up network profiles, security permissions and file sharing systems.

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Resume Overview

School Attended

  • Texas State Technical College - West Texas
  • South Houston High School

Job Titles Held:

  • Cyber Security Specialist
  • Cyber Security Specialist
  • Information Technology Specialist

Degrees

  • Associate of Science
  • High School Diploma

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