Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Computer: 60 WPM, 10 key by touch; Proficient in Microsoft Word, Navilink, Outlook; Knowledgeable in BAS, QuickBooks, and Adobe Acrobat.
10/2000 to 06/2017
Senior Disability Benefit Specialist Cosentino's Food Stores Ottawa, KS,
  • Managed a paperless caseload of an average of 85 disability claims using knowledge of disability products, contracts, and claim department practices and procedures.
  • Processed timely and appropriate claim validation activities for approval of benefits or denial of claim.
  • Duties included heavy interface with policyholders, claimants, medical providers, brokers, and sales.
  • Assisted in facilitation of team meetings and trainings to junior team members.
  • Participated in special projects and assignments as needed.
11/1996 to 10/2000
Senior Disability Benefit Specialist Arthur J Gallagher & Co. Johnstown, PA,
  • Processed self-insured Long Term Disability and Short Term Disability claims.
  • Authorized payment and final disposition of claims according to client's contracts and administrative requirements.
  • Met with clients upon request to discuss certain claims and contract provisions.
09/1992 to 11/1996
Assistant Office Manager Genesis Healthcare City, STATE,
  • Oversee all employee staffing and schedules.
  • Provided administrative technical support between employees and professional agencies providing health benefit, workers' compensation coverage.
  • Ensure employees professional licenses, CPR, Malpractice Insurance were updated.
  • Documented and reported any incidents/accidents immediately to the owner/Director.
  • In charged of the agency's bookkeeping and assisted in computation of timesheets and payroll.
01/1990 to 09/1992
Benefit Analyst Cigna Insurance City, STATE,
  • Processed various claims including Long Term Disability, Life and Accidental Death and Dismemberment , and Medical claims.
Education and Training
Expected in March 1985
Bachelor Degree: Commerce Management
College of the Holy Spirit - Manila,
Commerce Management
10 key by touch, administrative, Adobe Acrobat, agency, benefits, bookkeeping, contracts, CPR, client, clients, Insurance, Director, meetings, Outlook, Microsoft Word, payroll, QuickBooks, sales, staffing, technical support, 60 WPM, validation
Activities and Honors
Additional Information
  • TRAIT Team worker, hard-worker, and detailed -oriented.

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  • Senior Disability Benefit Specialist
  • Senior Disability Benefit Specialist
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