Senior Benefits Representative resume example with 19+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
To obtain a permanent position with Shaw Development where excellent interpersonal and organizational skills can be utilized, with career growth based on performance. I hold a Bachelor's Degree in Sociology from Rutgers University  and over thirteen years' experience in Human Resources. I also possess excellent interpersonal and communication skills and am able to immediately establish credibility and rapport with persons on all levels.
09/2010 to Current Senior Benefits Representative Amn Healthcare | , ,
  • Subject matter expert of both State and University sponsored benefits to include retirement options. Conducts biweekly benefits orientation for all new hires. Processes incoming paperwork on new benefit elections, changes or cancellation of coverage. First point of contact for all benefit-related questions for both employees and candidates. Conduct bi-weekly and monthly audits on benefit deduction paperwork and new hire files to ensure accurate deductions have been keyed. Investigates and resolves employee benefit/deduction issues with highest level of customer service. Prepares and submits documentation to Payroll, Finance & Accounting, Division of State Group Insurance, People First and Division of Retirement First point of contact for vendor representatives in scheduling onsite meetings and seminars to include reservation of room and/or assistance at seminars Established Employee Wellness Program to include monthly lunch and learns, monthly Wellness newsletter and started a weekly walking program.
  • Responsible for updating and managing the Benefits websie.
04/2005 to 07/2010 Recruiting Consultant National Bank Of Arkansas | , ,
  • Directly identified, attracted, recruited and hired the desired talent for the bank to include proactive recruiting and building a pipeline for future needs Conducted benefit overview meetings with each candidate and answered any questions they may have.
  • Benefits included: health, dental, vision, 401K, short/long term disability, Paid Time Off, life insurance, AD&D and Employee Assistance Program Facilitated Group Evaluation Sessions with up to twenty candidates including presentation on benefits offered Conducted pre-employment checks including background checks and fingerprinting.
  • Extended offer to candidates, processed and audited all on-boarding paperwork to include I-9, offer letter and assistance with online benefits enrollment Strived to meet and exceed recruiting metrics such as number of hires, time to fill, candidate experience Served as a consultant to the line of business leaders in reference to market trends, current staffing conditions and diversity commitments Conducted all pre-screens of candidates for Teller, Service Manager, Personal Banker and Store Manager positions for approximately fifty branches.
  • Scheduled all qualified candidates for interviews with hiring managers Completed weekly ad hoc reports tracking number of openings, time to fill, candidate pipeline.
10/2016 to 04/2016 Senior HR Administrator, Banking Officer IronStone Bank | , ,
  • Conducted Day One Orientation for all new hires to include benefits enrollment, completion and audit of I-9's Processed and audited all paperwork to enroll, change or cancel employee benefits.
  • Worked closely with Payroll Department to ensure proper deductions were entered and collected First point of contact to interpret, educate and advise management regarding bank policy including but not limited to: benefits, hiring, disciplinary action and termination Communicated information regarding the Bank's benefit plan to all employees including medical, dental, vision, 401K, long/short term disability, Paid Time Off, life insurance, AD & D and Employee Assistance Program Completed redesign of Day One Orientation to include a PowerPoint presentation and online benefits enrollment Investigated and resolved employee benefit/deduction issues or concerns Liaison between employees and Benefit Plan Administrator for any insurance claim or coverage issues Determined staffing needs for both exempt and non-exempt positions.
05/2016 to 10/2016 Closing Processor First Fidelity Title, WCI Communities, Inc | , ,
  • Post, clear, and sent wire transfers and deposits to customer files on daily basis Reviewed and disburse lender packages in a timely manner Maintained and balanced company escrow account Disbursed payment on various closing fees such as lender fees, association fees, estoppel fees, etc.
  • Shipped all FedEx's and maintain FedEx account.
Expected in 1999 Bachelor of the Arts Degree | Sociology Rutgers University, Camden, NJ GPA:
Work History
to Human Resources Department | ,
Accounting, AD, Benefits, bi, closing, consultant, customer service, documentation, Finance, hiring, Insurance, managing, market trends, meetings, Excel, Outlook, PowerPoint, Word, newsletter, Payroll, Processes, recruiting, scheduling, seminars, staffing, Store Manager, vision

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School Attended

  • Rutgers University

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  • Bachelor of the Arts Degree

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